OfficeJet 6830: installation of printer on the second system shared

I had a HP 6700 installed and shared success between two systems Win 10.  When the printer broke, I bought a HP 6830 and installed on one of the systems.  Went well.  The second system, repeated measures, all right.  Tried to print a random mail of chrome, no results whatsoever.  Checked Panel Printers, seen old printer was by default, deleted old printer, selected new printer and the default value.  Tried to print e-mail again, no results at all.  Double checked the control panel printers, 6830 saw new is now by default, print tried again, same result.

Can anyone help?

Thanks for all the help.   Since this is a new printer, I was able to do a live chat with an excellent HP technician.  She resumed the system, discovered I had checked somehow shown as a default fax device. Which explains clearly what was going on.  We did the default printer, and everything was fine.

Thank you once again for the kind offers of help, which has been so valuable.  Great job!  .. .and a honorable mention for the Solver of real problem at HP, Myra.

Tags: HP Printers

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