OfficeJet 7500 a: can't find activate scan of the computer

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  1. what you trying to do?

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  Hi ou81aswell, welcome to the forums.

  I saw your post about losing your computer option scan. I have some suggestions for you. I can't guarantee a difficulty, however, of course I'll try!

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• OfficeJet 8500 activate the scan of the computer

  Just installed this on a Windows 7, x 64 computer. I find no 'enable Scan to Computer'. He is not on any menu. I can actually find the .exe that would do the job, but it must be called with the correct settings. It is not a GUI program.

  I did the installation with the CD that came with the pritner, versions both network and usb. Scanning the computer works, but I wan the Scan from the printer to the computer to run.

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• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• OfficeJet Pro L7590 can print but not scan

  My printer (Officejet Pro L7590) can print and copy correctly, but the scan function - that has worked well at the same time - has just up and stop working, and my attempts to solve the problem simply go round.

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  • Tonight is the third time I tried to troubleshoot it. On three occasions, I just gave up in frustration after a few variations of the cover above.
  • I'm this end =><= to="" going="" all="" office="" space="" on="" this="" printer="" and="" getting="" a="" new="" one="" based="" on="" the="" abhp="" principle="" -="">Anything But HP.

  I can't emphasize enough that it worked in the past and this basis still printing very well (with the exception of some strange problems with certain PDF files), but scanning has broken since my last round of hardware upgrades and refuses to be fixed.

  It's incredibly frustrating. Someone just make it work with minimal BS, as he has done before.

  I realize, this is a follow up very, very late, but apparently the problem has something to do with the 32-bit version of Windows 7 running. I recently installed the 64 bit version and now have no problem with any HP software.

  Well, except that sometimes he asked my permission to do an update then fails to actually download the update (I get the same "could not connect to content url" error message that many others reported here).

  Other than that, which is slightly annoying, but doesn't really affect what anyone, everything works fine now.

• Activate the Scan of the computer? OfficeJet 6500 a Plus

  Does anyone know how do enable this each time you want to scan? God forbid you try to scan from adobe first... then you need to restart the grid to get everything to work. I wish that they would reveal this shit FIRST before buying a simple all-in-one.

  Hi realjax,

  In this version of the software we tried to give the customer analysis options to manage their activation to the parameters of the computer. The printer was still able to scan from the software. In this way our software was not using the resources of system of clients all the time. In later versions of this software, we took notice of the customer and activated the scanning to computer active during the installation of the printer.

  Activate the connection to scan to the computer

   

  Follow these steps to activate the connection of scanning between the HP product and the computer.

• Win 7 x 64-OfficeJet 7500 a - Scan of the computer disappeared from the HP utility

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  I have two 7500 s in office and both do the same thing on several machines Win 7 64.  It used to work perfectly.

  Anyone know what's happened and how to recover all the features?

  Thank you

  Matt Tyree

  Hello

  The problem occurs because of the use of the outdated software.

  Uninstall folder on the start menu of the printer software.

  Download and install the latest version of the software below and your must retrieve all the features:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109374-2&cc=us&DLC=en&LC=en&OS=4063&product=4083652&sw_lang=

  Shlomi

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

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  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

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  I hope this has been helpful!

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  This left me with 2 numbers

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  I removed the HP software and used the diskutillity to fix the rights - and reinstalled him brand new - still same problem.

  I have reset the printingsystem on the mac - still the same problem

  I still think it's weird - because everything worked great with the first printer I had! -replace it with a similar one caused the problem.  And this isn't the printer - because scan to computer works with my wife PC

  I have run out of ideas - and hopes that someone can solve this problem!

  Carsten

  Thank you for your reply - the problem is now resolved.  It seems that when you run Uninstall HP also something with the printerdrives provided by Apple update. I noticed that version 3.1 was installed on March 2, when I installed the first printer, I bought (the one who broke down) in all my tests, uninstalling and installing the drivers, I have checked apple update, it says no new updates, but last night he said suddenly that there was an update and then it reienstalled the 3.1 drivers HP again - and surpirice the problem has been solved.

  Thank you for your quick response!

  Carsten

• OfficeJet 6700 Premium: scan of the computer is that is no longer enabled network connection has been lost

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  I have already run the 'Locator solutions and update".  He finds nothing.

  I don't know what else to do.

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  Complete and detailed problem description-

  Operating system on the computer (including service pack revision) - done

  Connection method - Direct wireless, wireless, wired LAN, USB? -

  Brand and model of router and modem? -

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