OfficeJet 7612: cart officejet 7612 'Jam '.

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• HP officejet 8500: jam on fax error message

  My printer gives me a paper jam error message everytime I try to fax on the set of the car. But he fine Fax out of the glass. Also, it prints multiple copies of auto tray.   Amy ssuggestions before buying a new machine.  It is 5 years old.

  Hi @Horseshoer,

  Welcome to the Forums of HP Support!

  I see that you are not able to communicate by fax using the ADF on your HP Officejet 8500 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you are able to fax using the scanner, which is nice to hear. I also see that you mentioned that you are able to copy of the set 'auto '. Are you referring to the ADF (automatic document feeder) or the feeder?

  If you are able to copy multiple pages using the ADF, fax should also work. The printer may have a little problem, that can solve a reset.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  If you have a computer that is running Windows 7 or an earlier version, I would update to the firmware of the printer. Clickherefor the download page.

  If you are unable to update the firmware of the printer, I suggest to try partial reset or Semi - full Reset. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• 6700 Officejet paper jam

  I had a paper get stuck in my Officejet 6700 and abducted. Now, I get a constant error on a paper jam. I visually check to ensure that all other options and without remains of paper, unplug the printer. Still, I get the paper jam error and can not even to the home screen to print a test page.

  After having contacted the HP Support, it was determined that my printer has a bad paper sensor. It will be replaced under warranty.

• OfficeJet 8500 jam due to the power-tab broken inside the printer.

  I have an OfficeJet Pro 8500 Prime Minister who until a few days ago, worked like a charm. I noticed two bac 1 and 2 paper jams. I took a dive inside through the openings in the paper tray and noticed that he was missing a tab which redirects the paper to the top. Without it the book just wants to go all right and jams. Now the big printer bit is no more. Anyone know if this repairable? Your help is appreciated.

  I'm sorry that you are experiencing this issue. If this if broken part inside the printer, it will NOT be replaced.

  You can contact the Support of HP (1800-474-6836). Do you speak the duplexer at the back of the printer, or something inside?

• OfficeJet J6400: OfficeJet J6400 stuck

  Printer all-in-one OfficeJet J6400 jammed all preparing to scan from the glass. I turned off the printer, but the scanning light remained on. Now he's stuck: when I unplug it and plug it back light scanning back the LCD screen does not light, but the printer does not turn on.

  I tried to reset the printer unplug it from the power source and the power supply from the wall and several minutes of waiting, but it made no difference. I tried a reset, I have seen in a video of HP that are mentioned hold the book and 3 keys on the keypad reinserting the power plug, but that made no difference.

  Is it possible to do a hard reset?

  Hello @Dale_Thompson,

  Thank you for visiting the Forums from the HP Support! I see the control panel of your HP Officejet J6400 is more sensitive. Have you tried a hard reset of the printer without success.

  The video you watched is reset for material from printers. If you perform the #3 semi full reset and that you still can't access control panel, you will need to contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps! Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

• HP Officejet 7612: Papper jam error

  Hello.

  I have a problem with my HP 7612.

  Whenever I want to print or copy printer me gives error paper jam so that there is no paper jam.

  When I press Ok paper come out well and perfect, then after a few seconds printer begins to print OK.

  This happens every time.

  Please help me to solve this problem quickly, it makes me carzy! My work is this printer!

  Thank you

  I found it! Just clean the encoder bar!

• folds of 7612-printer Officejet 11 x 17 Paper 3 "from the top when printing from my computer

  Name of product-Officejet 7612.  Operating system - OS X - Yosemite (10.10.1) for my desktop and OS X (10.6.8) for my laptop.  Problem when printing from a Mac machine in the Officejet 7612 on paper 11 x 17, it will always create a mountain/valley fold all the way across the top of the sheet about 3 "from the top.  The folds will be straight through.  Whether it's origami, it would be the perfect machine.

  When I print from the control panel of the printer (for example a printing of print quality, or something www.hpeprint.com like news or some other print it will print properly with no fold either.)

  It seems as if this in case of instructions from the computer to the printer to print, he gets in a hurry to get the document creating the folds, but when it comes to the machine itself, he picks up the paper gently.

  Any thoughts?

  Hi @Bodija ,

  I see that you have problems when printing on 11 x 17 size paper of Yosemite, but you can print the thin material and ePrint test page. I will definitely do my best to help you.

  When you print from the computer, you can print on letter-sized paper or are you just had the problem with the paper 11 x 17?

  Here is a document to clean the rolls of paper to see if that will help.

  A "Paper jam" error displays on the e-all-in-one printer large Format HP Officejet series 7610.

  Go to Solution 5: clean the rolls of paper.

  Using the full feature software drivers?

  Series 7610 Wide Format e-all-in-one-HP Officejet full feature software and drivers.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet 7612)
  
  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  If you still have problems with it is software related, try the following steps.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Try to print again.

  How the name of the printer was placed in printers and Scanners?

  If you need help, let me know.

  Have a wonderful day!
  Thank you.

• OfficeJet 7612: 7612 Officejet wireless communication has been disabled

  Hello

  I am really puzzled.  I have a 7612 Officejet from HP who has previously worked with wireless but now does not work.  I had to swap the modem (Comcast) for a new and nothing I wil do now allow wireless printing.  I have tried everthing in the support pages Inc. print and scan doctor - nothing DO WORK!  Can someone please?

  Thank you.

  Jerry

  Hi @Jerrycee,

  Welcome to the Forums of HP Support!  I see that you are having problems of wireless connection to the printer HP Officejet 7612. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If the wireless has been disabled and are unable to be activated in the menu of the printer front panel, we will need to reset the printer to factory settings to correct this. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see. Once you reset the printer, you will be able to reconfigure the wireless to the printer again.  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• As 7612: 7612 OfficeJet printer fails to update

  Hello

  I have an officejet 7612, who continues to try to update web served before eprint and apps. He tries to update, fails with a message from the white screen of restart. It of now happening every day and is getting really boring. I can't stop him trying so I'm just constantly reboot the printer.

  Please can someone help. This is driving me crazy

  Thank you

  Neil

  -Very well, make sure first that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. When the printer is on, remove the power cable at the back of the printer for one minute.
  5. On the printer, click web services icon in the upper left corner of the screen.
  6. Click settings.
  7. Select updates.
  8. Check for Updates and disable the automatic updates.

  Please let me know if it solves your problem. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP OfficeJet 7612 e - AIO: DUPLEX PRINTING OPTIONAL & STANDARD

  Hello

  What does the 5.Lubrication Duplex printing means for HP OfficeJet 7612 e - AIO.

  Hello

  This means that a user can choose to buy it separately (as an option).

  The owner of a HP Officejet 7610 can buy the duplexer (optional) to activate automatic duplex printing.

  The HP Officejet 7612 comes with the duplexer as standard (in box)

  Hope says.

• OfficeJet 7612: Custom paper selection OfficeJet 7612 size?

  I implemented a custom size (11.5 x 10.0) in Windows 7. Suite insttruction of this site on the definition of this size, I am responsible to go in displays preferences-paper/quality-advanced and set the size here in a drop size. However, the 7612 preferences-paper/quality-advanced doesn't have a paper size option in the Advanced window. My custom size does not appear in the list of paper sizes in paper/quality window. How to choose a size for a 7612 custome?

  Hello

  The HP Officejet 7612 does not support a custom paper size.

  As cosument explains, some HP printers to print on paper of custom in Windows format. Go to create custom in Windows 8, Windows 7, Mac OS X paper sizes learn more.

  For the specific model, a custom size printing is not supported under Windows you will find listed on his record in the specification of paper output section:

  

  http://support.HP.com/us-en/document/c03618348

  Kind regards

  Shlomi

• OfficeJet 7612 - scanning in the Yosemite Mac problem

  Hello

  A few days ago, I bought an all-in-one OfficeJet 7612 and from the beginning I am not be able to scan to the computer (only to emails or usb).

  It's what I've tried and I get:

  1. Install the drivers and full software from the CD provided with the product: It appears to turn on the option scan to the computer . But whenever I try to do, a message in the iMac says: could not establish a connection with the printer.
  2. Download the last update on the HP driver support site: He always says that to computer scan cannot be enabled, and that I should download and install the latest driver.
  3. Installation using AirPrint printer: It recognizes the printer and even the fax feature, but never the scanner.

  I don't no what to do, it looks like there is no full support for my 7612 in Yosemite.

  Can anyone help me?, I'm doing something wrong?

  OK, I managed to do this work, that's what I did:

  1. Uninstall the HP driver through the uninstall program that comes with it.
  2. I deleted these two files from the: < youruserhere > /Users//Library/Preferences
  • com.apple.print.custompresets.forprinter.Officejet_7610_series.plist
  • com HP. DeviceMonitor.plist
  1. Restart the iMac (I don't know if that helped, but I did anyway).
  2. Install the printer using AirPrint.

  I deeply thank RnRMusicMan who was helping me through all this time trying to make this work.

  I hope this can help someone who found this problem too.

• HP Officejet 7612: analysis of problems after installing Windows 10

  After installing Windows (prior to Windows Vista) 10, scan documents with my HP Officejet 7612 became a hell of a job.

  Printing is no problem.

  With Webscan, I can only scan and save 1 page at a time, I can not scan several pages of the document 1 more.

  I downloaded "Extended Scan" but when I try to use this app, it says "year error occurred while scanning" without more information.

  With "HP Scan and capture" I can't scan the size of A3 paper full of documents and there seems to be no possibility to change the size of a3 paper. Maximum size is 'legal letter '.

  Same problem with "Windows Fax and scan."

  Are there other ways to recover the possibilities of full scan from my HP Officejet 7612?

  Hello
  
  Thank you for using the HP Forums.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps.

• Example: Inkjet Officejet 7612: HP made an ink jet that can copies duplex 8.5x14

  Makes copies of 8.5x14 duplex HP Officejet 7612
  
  Or same question for the HO Officejet Pro X476dw

  SteenburghDean wrote:
  Makes copies of 8.5x14 duplex HP Officejet 7612
  
  Or same question for the HO Officejet Pro X476dw

  The user guide for the 7612 Officejet says on page 167 of the printer supports printing recto verso on support for legal (as well as the formats A3 and tabloid) format.  I installed the driver in my system Windows 10 and I can confirm that the driver allows you to select duplex with the legal size printing.

  Page 65 of the manual Officejet Pro x476dw is similar, it indicates support for duplex up to legal size printing.

• Is the Officejet 7612 A3 e-all-in-one compatible with windows 10

  Hi, I am looking to buy the Officejet 7612 A3 e-all-in-one and I was wondering if it is compatible with Windows 10. Thanks for your help

  Yes