OfficeJet 8500 Network Install problems w / router Dlink DIR655

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• OfficeJet 6000 software install problem

  Hi all

  I have messaged HP about this problem but I was wondering if someone here could help.

  I just bought an Officejet 6000 as the title. I have installed the software network no problem at all on 3 laptops running Vista, 1 PC under XP and 3 PC running Windows 7.

  But in general on MY laptop the software will not be installed:

  Setup gets to step 2 and said that it has detected old software, it then crosses on uninstall process and restart the computer to restart Setup starts again comes to the phase 2 says that it has detected older software uninstalls, restarts the computer... and it continues indefinitely.

  -There is no HP software in Add/Remove programs on the computer

  -J' tried HP scrubbers, the base receives to step 4/5 61% and morality, we get to step 6/11 46% (I think) and then it's there, I left these two running overnight.

  -J' had the Virus software, firewall and pop-up blockers

  Any help will be very much appreciated, as my knowledge that a user is advanced, but I am not a professional.

  Provisionally pending aid

  Andy

  !!! SORT!

  After a few more bother I managed to get the printer to show that it is auto in the control panel network and installed this way... oh so happy

• Network with HP Officejet 8500 A910A connectivity problem

  Network router: Linksys E4200

  Previously connected this printer on the network without any problems.

  Moved the printer to a new room and can connect is more.

  I am a professional computer experience and I'm stumped.

  I realize that closing the printer will probably caused a new IP address will be assigned by DHCP and we tried to work around that.

  Reset printer to factory default and reinstalled and reconnected to the network. Router can see the printer and now I have manually configured a static IP address for the printer. 192.168.1.101

  Router can ping the printer with no problems.

  None of my Windows 7 machines can ping the printer. I used the HP Support Assistant. You can find regularly but rarely the printer on the network. Even when it does not find the printer I still cannot ping it the same machine through the command line. I used printing HP and doctor Scan to check the network settings and I configured the static IP address on the printer to match the same subnet mask and gateway as found via the diagnostic tool. Still no dice.

  Puzzled and would like to know the pointers.

  Thanks in advance!

  Greg

  Correct me if I'm wrong, but Linksys DHCP IP 192.168.1.100 are thru.254 if I remember correctly.  You have a static IP address within the range the router DHCP.  You must configure the static IP address of 192.168.1.2 a.99.    Try using 192.168.1.10 as a static IP address.  Now go back and reinstall the drivers and full software.  Try now.

• OfficeJet 8500 A909g: Installation problem scanning to the Officejet 8500 Wifi network folder

  Hello

  For hours, now I'm trying to get my printer to scan to network folder to work, but it won't be fair! The printer is connected wireless successfully.

  I'm in the menu of configuration (via the browser)-> Scan-Digital Filing-> Configuration of the network folder and informed all of the required fields:

  Network path: \\192.168.178.15\E:\Dropbox\Scans OR \\Maarten\E:\Dropbox\Scans HP printer HP

  Also tried in a shared folder on the network: \\MAARTEN\Users\Maarten

  Username: [my Windows user name]

  Password: [my login password]

  But I still get the message: username or password is incorrect. Make sure that the user account and password are valid.

  Can someone help me please? Thank you.

  Maarten

  Well, I guess I'll just answer to myself that HP is busy doing other things (fixing their crappy software and customer support maybe?).

  I fixed it myself afterwards, even if now I get this error scanner TWAIN or something. Not worth more, HP is at the door!

  Tip for HP: focus more on consumers and windows not only companies and do something for your software!

  Thanks for nothing! you want to fix people crap HP? It is best to throw it out the window!

• OfficeJet L7590 network scanning problem

  Hello

  Scanning feature on my OfficeJet L7590 recently stopped working for no obvious reason (print work very well physical scanner is also ok for copying of works).

  I tried to uninstall/reinstall the driver as well as the doctor printing & scanning running and after a few more tips that I have found here, but without success.  Operating system is Windows 7 x 64.

  In fact, the doctor complains that the driver cannot communicate with scanner (both with and without firewall) disabled. But the strange thing is that network capture shows nice 2 - way communication on ports 9220, 9500 and 80. I enclose the capture of the file here https://www.dropbox.com/s/4pdagls54khx6od/scantest.pcapng for a short session of doctor (detection, Test scanning, error, exit). In the screenshot, my PC IP 192.168.0.101 and peripheral HP is 192.168.0.105.

  I'll be very grateful for any suggestion.

  For the case where a person with a similar problem this thread:

  I was finally able to solve.

  In short, the culprit was 9 DrWeb antivirus that I improved long - specifically their Mail protection module which I have not yet used. It turns out that they insist on all network connections control in (vain, imho) hope to detect the traffic of mail on non-standard ports. But their detection is bug, so that they somehow are SMTP in traffic to the port printer 9220 and tried to proxy-filter - corrupts everything, of course.

  I've uninstalled and reinstalled without this module, and now everything works well =)

  Go to submit a bug report to them, too

• My HP Officejet 4500 printer install problem

  My HP Officejet 4500 printer keep installation on HP Pavilion dv6 workstation even if it is already installed all day

  The installation process is probably a failure at one point causing an incomplete installation. Have you tried to do a complete uninstall and reinstall process? If you have any software virus protection try disabling the installation just to limit background probably interfere the installation process applications.

• HP Officejet 8500 printer A909b does not connect to ethernet wired network.

  This is my first time on a forum & I am hopeing for some successes my network with printer setting

  .

  I am networking two PC Win XP, SP3, running with a printer Officejet 8500 A909b via a Netgear router.

  Previously, I had the printer connected by USB to a PC as needed with no problems except having to change the USB between PC to print.

  I tried several times to uninstall and reinstall the printer software, disabled the firewall & Anti virus, reset the router, reset the printer network settings & them restarted everything with no success.

  I printed the network configuration page & tried to enter the address EWS (http://0.0.0.0) in the browser Web without success either.

  I found the lights on the printer on the ethernet port does not at all & tried four different ethernet cables all work elsewhere. I tried all four ports ethernet to the router also.

  Thanks in advance for any help I receive.

  Concerning

  Allan

  Hello

  As network lights are not flashing when the cable is connected and the PC works with the same cable, which seems to be a faulty network card defectueuse on printer, please contact HP and they should be able to help in this regard.

• OfficeJet 8500 Wireless problem

  Hello - my printer all-in-one Officejet 8500 wireless worked fine until I replaced my router to a BT Home Hub 4. I have no problem with the router, but to use the wireless printer, I need to enter the key wireless, so it can connect it. Unfortunately, the upper half of the touch pad on the printer (where you select settings, etc.) does not seem to respond to touch the most so I have no way I know to enter the wireless key. The lower half of the touchpad where you select print options etc. seems to work very well.

  Is there a way I can work around by using the button on the printer? That's my problem can be solved easily or do I need an engineer visit?

  I use a MacBook Pro and iPad to print from then I am unable to use HP Print & Scan Doctor (although I could use that I don't know if this can help with the kind of problem I have).

  Please can someone help?

  Hey heavy-lou.

  I see that you have an Officejet 8500 Wireless and have a problem with the get connected to your BT Home Hub 4 router due to a problem with the screen on the printer.  I understand that you want to use the wireless printer, but it can be a little difficult to connect via the front panel with the display problem you mention.

  Temporarily, I would advise the printer connected with an Ethernet cable to get a valid IP address on the BT Home Hub 4.  Due to the display problem, it can be difficult to print a page of Network Configuration of the device.  However, the steps to do so can be found here.  However, you can access the SAP (built-in web server) the BT Home Hub 4 by typing the IP address of the network domain in a browser bar and pressing ENTER.  Once here you find the complete list of devices connected to the network and see what IP the HP Officejet Pro 8500 Wireless is assigned.

  Once you have the IP address of the printer, you can then type the following in a browser's address bar to access the Web integrated printer server.  In this section, you will be able to select the network tab and run the Wireless Setup Wizard is located in the SAP of the printer.  It will be able to bypass the display problem.  If necessary, check the encryption for the printer settings in the EWS network section to make sure that the settings are compatible with the current encryption on your network type (WEP, WPA, etc.).  Once the complete wireless Setup Wizard it will ask that the product be disconnected Ethernet network that the printer is supported both at the same time.

  I would like to know if it is able to help get your printer connected wireless to your BT Home Hub 4

  Jason

• I have an Officejet 8500 has more, but he can't find my Linksys router

  I just bought an Officejet 8500 a more printer,.

  It does not detect my router Linksys (WPA), all the other networks in this area are visible, except our Linksys router, with WPA security.

  Tried to set up with the software, plug the USB printer and tried to connect the linksys router, it say: you are out of reach of your wifi access point (something like that)

  Help?

  Here are some tips:

  1. ensure that 802.11 g is present.  Other modes (such as 802.11n) wireless are OK, but g must be present.

  2 broadcasting your SSID and don't use MAC filtering.

  3. make sure that your router has the latest firmware.

• HP 750 055xt: clean install / desire / network driver problem

  Want to 750-055xt. Bought as a refurb. SSD is small, so I put more in and did a clean install with Windows 7 Professional.

  Internet - network driver problem does not connect and I see that the drivers are missing. I tried searching the site, but I can't find the driver.

  It's not a hardware issue because I can put the other drive and it works fine.

  I am struck an impasse with the search tool. I need to copy the driver on another computer to move.

  All of the suggestions.

  Thank you.

  Hello:

  Page for your model motherboard plug indicates that there is a CG-RTL8151GH-Realtek gigabit ethernet card.

  See if the W7 directly from Realtek driver works - 3rd driver on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=13&pfid=5&level=5&Conn=4&DownTypeID=3&GETDOWN=false

• HP Officejet Pro 8500: Paper feeding problems

  Why my printer HP Officejet Pro 8500 has constant pain to pick up the first sheet of paper, when the 'Print' is selected.  He invariably through a blank sheet and then gives the message "on paper" when the paper is in the tray.  It's same with envelopes.  Frustrating!

  The troubleshooting in the here document steps can help solve problems loading the paper in the printer Officejet 8500.  Please go through all the steps in order.

• Router C4780 wireless network belkin problem

  I have a C4780 which worked well for several years with at least 2 previous routers. I have a Belkin AC1800DB have changed recently and now unable to connect to the router (laptops are connected wirelessly to Belkin WPA2 network without problem).

  When I run a network of C4780 test report it says local networks are detected (including Belkin WPA2) but shoes FAIL against network name SSID found. Similarly the wireless Assistant from the installation disc, the list of available SSIDS for the connection is empty. C4780 both Belkin have WPS, but this does not work in mode button or Pin.

  Because the problem is to find the SSID for all networks I do not think that his associate Belkin (just strange that the problem occurs at the moment I change the router).  But as the C4780 connected perfectly to my previous router, that I do not understand why I now this problem of wireless network connection.

  Any advice much appreciated.

  Try this.   Configure the router to a wireless channel fixed as 1, 6 or 11, never 'auto '.   'Mixed' mode, try now.

• OfficeJet 8500 all-in-one - printing problem

  My all-in-one Officejet 8500 not print correctly. I checked the cartridges and they are ok. I get out a faded print with lines through most of the colors other than black. What could be the problem?

  Hello
  Seems to me that you must clean the pens.

  You can do it following the steps here:

  http://support.HP.com/us-en/document/c02208875

  You need clean the print heads and align them to solve your problem.

  I hope this helps.

• Problem with router network adapter connection

  Wireless running for three months.  Then just stopped.  Tried to reconnect using Linksys installation disc.  When I get to the stage where I connect the network adapter to the router I get message that there is no connection.  The cables are not at fault (checked), I bought a new router and got to step, even once, does not connect.  My cable modem will connect that same network adapter and works.  I don't see anything that has changed with the system to stop smoking.  Any ideas/suggestions

  The system is INS 530 with Broadcom 802.11 network adapter g, Intel R 2 - 82562V 10/100

  Message edited by podrzt on 08/16/2008 21:05
  
  

• OfficeJet 8500 Prime will not connect to wireless for the scanning of email

  HP Officejet 8500 first.

  Western Digital N900 router

  Printer is connected to my home wireless network and wireless to my HP Pavilion laptop (which is in the same room).

  I felt for a few years and I do a LOT of scans to myself on my e-mail and rarely have problems.

  About a month ago, I got a new wireless router, and the problems started.

  I had the wireless configuration.  Printer connect to my home wireless.

  If I try to scan to e-mail, I get a message "unable to connect to the server. Check the address and the name of the server.

  I can print from my laptop very well (wireless)

  I have run the wireless network test report (which incidentially, does NOT use the default tray as specified in default values, so I have to remove the media in a status bar and replace them with paper to make turn this test).

  All passes.

  very good signal strength.

  no other network with the same ssid

  Wireless networkes detected: 3

  Channel 11

  everything looks great.

  I connect to my router (from my wireless laptop).

  My router says that the printer is on the network.

  I turned off/power on router to reset.

  I tried the reset network default printer and returning via the wireless Assistant.

  I tried another wireless (5g below)

  I got the preferred wireless network name and password several times.

  I turned the printer deactivation / activation.

  The SSID signal is using 2.4 Ghz (802.11 B + g + n) 20 / 40 mhz channel (auto) AND I ALSO tried with channel (11) just

  The router includes a 5 GHz (802.11 a + n), but the printer never sees this SSID, and tried manually enter the name and password as well.

  I get the same error every time.

  Sounds like you arehaving problems with scanning to email. Can you tell me first if you have tried all the other email accounts other than the one you are using. According to the security on the SMTP servers for the customer, you will have to go and try another account. I suggest to make a Gmail account and attempt to put in place the new feature.

  I would like to know how this happens, and I'll get back right with you!

  -Spencer

  PS I hope you had a great weekend and had a wonderful day!