OfficeJet 8500 W/less Pro don't up the energy saving mode

Problems with the wireless device Pro Officejet 8500 lock up after 4 hours of inactivity. All the functions work well under normal circumstances - prints, scans, faxes and copies. It is currently configured to run wireless.  Once locked, the lights and the touch screen remain but the unit is completely frozen and controls the printer or touch the printer touchscreen or buttons he will wake up. Even the switch does not shut off the unit. The only solution is to unplug the printer and turn it back on. My first cat 1 hour of HP support has been a disaster and almost laughable. I'm afraid that something is wrong with the software unit powersave, but haven't seen enough comments think it's widespread.

All others who encounter this problem?

At this point, if you are satisfied with the LAN cable to connect your printer to the network, then you should delete the queue of your folder of the printer and then re-run Setup from the CD.  The reason why you need to do is that the passage of wireless LAN probably caused the router without wire-to assign the Officejet a new IP address, and unfortunately, the SW printer was not able to follow the change.

If you are unhappy not to be able to run the printer wireless, we can try some other experiences.  In the WRT54G configuration, change the renewal period of group key from the default setting to higher value it accepts.

Also, what version of the WRT54G do you run?  Have you updated FW from the router to the latest version?  I've actually updated the WRT54G in our lab to run the firmware of tomato which allows me to schedule the router restart at 03:00.  The defects of this operation has solved many problems related to a firmware of the router.  An alternative is to put the WRT54G Router on a light timer that turns off the router for a short period of time once a day.

Finally, it is likely the printer radio has a failure.  You should consider sharing the printer.

Tags: HP Printers

Similar Questions

  • don't leave the power saving mode

    I have a dell dimension c521 with vista. When I start it up, it goes right to power save mode. It says to press the keys or move the mouse. The mouse does not light, but the keys do nothing. Ive tried unplugging, restarting, gathering dust. Nothing seems to get out of power save mode. All this started after I downloaded Norton360 security. I need help!

    http://www.Symantec.com/support/index.jsp

    Contact the Norton Support link above, as you say that it began with the installation of Norton.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Try this:

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    Mick Murphy - Microsoft partner

  • I don't have the energy saver for my laptop

    I need help!
    I don't have the energy saver for my laptop.
    I have power options regular when I plugged it, but it is dimmed. When I click on the Console of the Toshiba power management, nothing happens. It is not in Add/Rem
    I must have deleted it by mistake.
    Is there a way to get the power management and power of return Options?

    Thank you!

    Hello

    Well, normally you should find on your CD of tools & utilities delivered horsepower
    If you want you can also see the Toshiba driver download page.
    The other possibility is to use the Windows System Restore tool.
    This tool restores the system window to the start time.
    Energy saving needs to be replaced again.

  • Win 7 pro restarts of the power saving mode

    Win 7 pro, power saving mode - go to sleep, don't restart; do restart main power.

    I changed the power save settings especially the time to go to sleep; He then worked for some time then don't reboot again.

    These could help you - the problem is normally attributed to a graphics driver that requires an update, but these links go to other possible causes as well.

    The problems of wake the computer from sleep - mouse-keyboard problems

    list of sleep problems - see entries by SpiritX

    Monitor won't wake from sleep - MyPCHealth

  • OfficeJet 8500 more A910G Printerheads don't align

    This A910G was a replacement for a HP 6150 wireless Christmas.  Setup was easy.  Unfortunately, after less than 10 days of very light use, the print heads do not line up, I can't print anything readable and the alignment tool on Board will not fix the problem.  I now own a piece of a $350 hardware and $200 in news for ink cartridges and Caan can't print a thing.

    I also want to add that the possible causes of failures of alignment are the cartridges of weak or empty, no HP or reloaded or incorrectly installed ink supply. I have also included another link to a more detailed with some additional options to try the first document should not solved the problem. If you continue to have problems, you can contact HP at 1-800-474-6836 and they can determine whether it is necessary to replace the print head or not.

    http://support.HP.com/us-en/document/c02207121

  • OfficeJet 8500 a909g Wireless will print yet all the lights show that everything is OK.

    HP Officejet Pro 8500 A909g wireless.  Windows 7. None of the buttons on the printer works.  I unplug the printer and plug it in again.  After the printer through its controls, I can print.  Leave it for a few minutes and try printing again and everything I do is fill in the print queue.  Given that I can run through the following steps, which is not a good solution for me.  I don't know if the hardware is the problem or the software.  I've dealt with this for weeks and I hope that all you talented people out there can help me.  Should I throw this printer and get a new one?  Thank you

    This article should help with your error printer offline:
    http://goo.GL/9C0fo

    Give the steps described a try and tell us if it helps.

    Good luck!

  • OfficeJet 8500 more: scan to PC (Mac) lost the function of OSX 10.11, how to fix?

    The release of the new OS x 10.11 El Capitan deleted the option scan to the computer directly from the printer.

    resetting the printing system and reinstall the printer is no longer work and has never been a long-term solution, but rather a bimonthly periodical procedure for maintaining function.

    the buit in the printer driver is not enough and there must be an adequate solution in order to maintian this useful printer.

    HP you are there solutions or projects of a solution?

    Hello

    Install the HP Easy Scan app below:

    https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

    Then go to System Preferences > printers & Scanners and double click on the printer, open the parameter tab, then open the HP utility.

    Make sure the Scan of the computer is on, and check for the difference.

    Please let me know the results,

    Shlomi

  • OfficeJet 8500 A910: Officejet 8500 A910 think all black cartridges are empty

    OfficeJet 8500 A910 keeps telling me to replace the black cartridge to continue printing.

    First, I removed the cartridge (which was 3/4 full), he looked at it and put it in.  I was able to print 10 pages until it gave me the same message.  I did once again and was able to print 2 pages.  Finally, I put in a new cartridge.  The printer told me it was happy.  I printed 10 pages until the replacement cartridge message came again.  I removed the new cartridge and put it again.  Print more than 10 pages.  Now it does not PRINT because the printer think to replace the full cartridge.  I tried to close, replacement print head cleaning all ports.  cleaning the contacts of the cartridge and print head, changing the yellow cartridge.  NOTHING IS THERE FACT.

    It seems that the sensor is messed up, but where is this sensor?  O for the day where I was allowed originally instead of the treatment of the HP me as I have the brain of a worm.  If I could just disable all the sensors on this printer, it works fine, but HP wants to control everything, so nothing works.

    Does anyone else have this problem?  Anyone find one solution other than a new printer?

    Hi @CWickstrom,

    Welcome to the Forums of HP Support!

    I see that you are unable to print because of the warning of low ink on your printer HP Officejet Pro 8500 A910. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem.

    To help you better, I may need more information.

    What is the exact error message that you receive?

    I would like to do a hard reset to see if that will solve the problem.
    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

    You use genuine HP cartridges? How to identify genuine HP cartridges.

    Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

    I see that you mentioned that you have replaced the print head, did replace you one or both?

    Click here and update the firmware of the printer.

    HP Officejet Pro 8500 a (A910) e-all-in-One Printer Series - 'replace the depleted following ink cartridge ' message on the product after you have installed a new cartridge.

    In addition, there could be a problem with the distribution of ink system please follow this guide, solve the problems of quality Print for the HP Officejet Pro 8500 has e-all-in-one printer series.

    IMPORTANT STEPS!

    Evaluate the ink supply piping

    Follow these steps for the evaluation of the ink supply piping.
  • OfficeJet 8500 Wireless problem

    Hello - my printer all-in-one Officejet 8500 wireless worked fine until I replaced my router to a BT Home Hub 4. I have no problem with the router, but to use the wireless printer, I need to enter the key wireless, so it can connect it. Unfortunately, the upper half of the touch pad on the printer (where you select settings, etc.) does not seem to respond to touch the most so I have no way I know to enter the wireless key. The lower half of the touchpad where you select print options etc. seems to work very well.

    Is there a way I can work around by using the button on the printer? That's my problem can be solved easily or do I need an engineer visit?

    I use a MacBook Pro and iPad to print from then I am unable to use HP Print & Scan Doctor (although I could use that I don't know if this can help with the kind of problem I have).

    Please can someone help?

    Hey heavy-lou.

    I see that you have an Officejet 8500 Wireless and have a problem with the get connected to your BT Home Hub 4 router due to a problem with the screen on the printer.  I understand that you want to use the wireless printer, but it can be a little difficult to connect via the front panel with the display problem you mention.

    Temporarily, I would advise the printer connected with an Ethernet cable to get a valid IP address on the BT Home Hub 4.  Due to the display problem, it can be difficult to print a page of Network Configuration of the device.  However, the steps to do so can be found here.  However, you can access the SAP (built-in web server) the BT Home Hub 4 by typing the IP address of the network domain in a browser bar and pressing ENTER.  Once here you find the complete list of devices connected to the network and see what IP the HP Officejet Pro 8500 Wireless is assigned.

    Once you have the IP address of the printer, you can then type the following in a browser's address bar to access the Web integrated printer server.  In this section, you will be able to select the network tab and run the Wireless Setup Wizard is located in the SAP of the printer.  It will be able to bypass the display problem.  If necessary, check the encryption for the printer settings in the EWS network section to make sure that the settings are compatible with the current encryption on your network type (WEP, WPA, etc.).  Once the complete wireless Setup Wizard it will ask that the product be disconnected Ethernet network that the printer is supported both at the same time.

    I would like to know if it is able to help get your printer connected wireless to your BT Home Hub 4

    Jason

  • Scanning from OfficeJet 8500

    My OfficeJet 8500 has stopped printing.  After removing the ink cartridges, I tried to use it as a scanner only.  The screen of the printer has a message that the ink cartridges are missing.  The all-in-one will not be replied to attempts to exceed this message and certainly don't scan.  Remove the ink cartridges to disable all features for the all-in-One?  Is there a way around this problem?  If this is not the case, why HP would design a product that would not allow the use of operational duties when others have been disabled?  Really strange.

    You are right. The printer will NOT work without the ink cartridges. If the cartridges are very low and you want to just scan, which is perfectly fine. You need to place the cartridges in the printer so that it continue to feature.

  • The analyses are not in line. OfficeJet 8500 has more

    My OfficeJet 8500 has more analysis not evenly.  The upper left area is darker than the rest of the document.  A way to fix this?

    If you have performed all troubleshooting, including the cleaning of the surface of glass scanner, then I would say you are right in your assessment of the defect.  How long have you had the replacement product?

    However, I have one last thing, I would like for you to try.  I have the steps for to do you a factory reset on the printer.  I'll send them to you via private message.  Please check your Inbox for messages in the forum.  Before you perform these steps, please read Bob_Headrick wire on the printer reset, found here.

    If the product is still under warranty, then I suggest call HP for Technical Support on this device.  If you are in the USA / Canada, then the number to dial is 1-800-474-6836.  If you are not in this area, please click here to access the global contact list for HP Technical Support.

     
  • OfficeJet 8500 all-in-one - printing problem

    My all-in-one Officejet 8500 not print correctly. I checked the cartridges and they are ok. I get out a faded print with lines through most of the colors other than black. What could be the problem?

    Hello
    Seems to me that you must clean the pens.

    You can do it following the steps here:

    http://support.HP.com/us-en/document/c02208875

    You need clean the print heads and align them to solve your problem.

    I hope this helps.

  • HP OfficeJet 8500 has more 910 g give up connection every now and then

    I explored the forums for 8500 more connectivity issues and did the following, but the problem persists:

    I am using the Wi - Fi connection (force 4), web update services and software packages, can use eprint, but printer loses connection (even with eprint servers). I have it set to fax so phone line is connected and noticed that when a call arrives (or goes), it restores the network connection. It seems that he loses the connection when it starts in mode 'sleep'. Is there a way to disable, and then do a test?

    I noticed that first print wirelessly from a laptop computer crashes and comes back with an error (sometimes work after a long time), but the second try and then work (it seems that the first test is trying to put the printer back to the mode 'sleep'!)

    I have the static IP assigned (in both the printer and the router) and static DNS primary.

    I have IP v4 ONLY on the printer.

    What can be done? Help, please. The printer is only a few days old!

    I finally realized that you can go to the 'Préférences' menu on the touch screen and disable the "power saving Mode" - this apperently solved the "problem of loss of connection" (with static IP/DNS and IP v4 only)- but the screen was continually WE (and quite brilliant - more than a lamp at night!). I also found that there is an option under "Tools" screen saver But the screensaver works just the video "promo" continuously without interruption and with the same brightness on the screen. Is it possible to say 'black' after 10 minutes?

    Perhaps HP should provide a screen saver that turns off the display after a period of inactivity.

    APPARENTLY, THE LOSS OF CONNECTION BUG IS DUE TO "ENTERGY SAVE MODE" WHERE THE WIRELESS LAN CANNOT DETECT TRAFFIC TO WAKE UP THE PRINTER. THIS SHOULD ALSO BE FIXED IN THE NEXT FIRMWARE.

    To SUMMARIZE: In order to avoid the 'loss of connection"(for wireless) perform the following steps:

    1 assign a static primary DNS and static IP address (through EWS doing via a browser is easier - see below on access EWS).

    2. optional but recommended: connect the printer wireless MAC address to the same static IP address in the configuration of the router (router consult manual or vendor on how to do this).

    3. via the integrated Web server accessed through a browser of computer - under 'Network' settings, select 'IP v4 ONLY' (EWS is accessed through a browser on the same wireless LAN by typing http://192.168.1.xxx - where xxx is the IP address assigned statically - you can find it via touching the wireless icon on the screen in the printer)

    4. go in the 'preferences' and disable the "power saving Mode" (in the touch screen of the printer interface)

    5. optional but highly recommended: turn on the "screen saver" in the "Tools" menu (in the touch screen of the printer interface)

    6 see if it the problem slves (mine is running fine since then)

    These steps are for HP Office Jet 8500 has more 910 g printer. I hope it helps someone here!

  • OfficeJet 8500 has stops at "now printing" After sleeping

    Hi, Windows7 laptop computer, USB wire link for all-in-one Officejet 8500 printer has produced no CM755A, serial no CN0CKAR15R:

    It prints OK when turned on first of all, then sleeps if not used for a few minutes as planned. But on sending the print order following its ' small screen wakes up & now a "printing" on it, but nothing else!   It won't work even once if I turn off, put in pause, then turn it back and return the print order.

    I tried a soft reset using the network voltage electrical on/off/on in the order they advised me on this forum, without effect. It is powered directly from the wall jack via a single good quality extension for this only, & no power surge protection.

    Any ideas please?

    I would make sure I had the latest firmware for the printer. I included a link to the update of the firmware here. In addition, you could disable energy saving mode in the configuration menu of the printer and go to preferences and scroll down and deactivation of the mode of energy.

    Let me know if it helps.

  • I don't have the option of automatic graphics switching

    I just bought a new retina MBP mid-2015 with a 256 Flash storage.

    I can't seem to find the automatic graphics switching toggle in the "energy saving" in system preferences.

    Can someone help with this problem?

    Thank you.

    It depends on the model of MacBook Pro you have.

    256 GB of SSD storage?

    https://support.Apple.com/kb/SP719?locale=en_US

    /macbook-pro-retina-display-how-to-manually-switch-graphics.html http://www.EveryMac.com/systems/Apple/Macbook_pro/MacBook-Pro-retina-display-FAQ

Maybe you are looking for