Scanning from OfficeJet 8500

Similar Questions

• Unable to scan from officejet j4680 for Mac OS10.6

  I get an "unknown error" message when I try to scan from officejet j4680 on my Mac (OS 10.6).  I can print, but not an analysis.  Are there simple troubleshooting patches?  Thanks, Gil

  Restart the Mac,

  Apple menu > software update... Install updates

  If it does not perform these steps:

  • Applications
  • Uninstalling HP * warning step below it will remove all THE HP software *.
  • Hold down CTRL and CMD and Option on your keyboard while clicking on uninstall to remove all software
  • Apple menu > System Preferences > print and fax
  • Hold down the CTRL key and click in the white box on the left side.
  • Release CTRL key, and then click Reset printing system
  • Applications > utilities > disk utility
  • Check the permissions of the drive
  • Repair disk permissions,
  • Download the latest software from HP
  • http://FTP.HP.com/pub/softlib/software10/COL30074/MP-74787-1/HP_Installer_Officejet_Full_Group04_10.3.dmg
  • Install and try to start a new search

• Windows 8 scanning on officejet 8500 has more

  After the upgrade to Windows 7 to 8, I am unable to scan using my OfficeJet 8500 has more.  Downloaded the latest troubleshooting and printer seems to be installed, and is the default.  I am able to print, but when I go to print Center and select the option analysis, I get an error message that the printer is not installed.  Same thing happens if I try to trigger a sccan of Acrobat 9 pro.  When I I select the printer from the drop-down list at the bottom (only one), I get an error that there is a network error.  Monitoring of the parameters of the firewall enabled (by default the firewall windows at this point) does not measures on site, in case of problems.  Tried to remove and reinstall the printer, but also the re-launch of the connection Wireless to the printer, No go.

  Am able to print wireless without problem, it's just scanning it is a problem.

  Hello TainoTechy,

  You will need to uninstall the instances of the Officejet pro 8500 Control Panel

  just start typing Control Panel , which is expected to open the Control Panel window.

  Click uninstall a program , which is under "programs".
  Locate for HP Officejet Pro 8500 has "entries and Uninstall the."
  After all programs associated with HP Officejet Pro 8500 has "are uninstall, you can restart the PC."
  Download and install the software for the same thing using the link below...

  OfficeJet 8500 software to win 8

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• HP Officejet 6500 E709a: Problem scanning from Officejet 6500 E709a iMac 10.7.5

  Hello

  When I try to scan a document from the scan button I get this message "no Scan option, refer to the documents of the unit. (The printer version is 4.2.1) When I use the print queue of the printer of the iMac, it will start scanning, the document by using the power charger, then stop with this message, "year error occurred while scanning in progress.  When tried again, nothing happens. If I stop or unplug the printer it will refresh and try again with the same results.

  I have disabled firewall several times and retries with the same results. Also deleted the printer in system preferences and reinstalled without change.  Connection is with USB cable. Printing/copying works very well. Do not fax.

  Thanks in advance for any help available.

  Hi Smeo ,

  I've provided the steps to repair disk permissions and how to reset the printing system.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Test the printer and scanner.

  If you still experience problems, uninstall and download the latest drivers for 10.7 and install the software.

  Uninstalling the printer software.

  HP OfficeJet full feature software and drivers - OS X 10.7 Lion.

  I hope this helps.

  Thank you.

• OfficeJet 8500: Cannot parse after upgrade Windows 10

  After the upgrade to 64-bit Windows 10 Pro, I can't scan my OfficeJet 8500 909n.  I get this message:

  "The analysis cannot because another program or computer using the networked HP imaging device. Try again later. »

  I have a / re installed HP Solution Center 5 times.  I restarted routers.  I'm power cycling my PC and the printer several times.

  I can print to this printer from three PC.  I can't get the scan to work as before.  This has been driving me crazy for more than 5 hours.  I'm honestly ready to go back to Windows 7.  The printer is connected via the cable network.

  Can someone please help?

  Thank you.

  Kind regards

  Jim

  Hello

  Thanks for the comments, you can try this alternative software:

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
  
  Let us know if it works.

• Scanning from feeder OfficeJet Pro 8500 has

  I tried to search several times but I can't seem to find anything that addresses this specifically.

  I'm trying to scan multiple pages on my OfficeJet 8500 a on a machine running XP.  I deally I would that they in a single file, but if not possible I can deal with that later.

  However, unlike other scanners XP, I used, there no option to select the tray as the source.  This doesn't seem to work when you try to scan directly from the printer.  Instead, I get a blank image scanned from the glass, and no paper is fed.  Documents (a stack of 9 or more) * are * inserted in the charger as they should be, as much as they are when I copy successfully all the time.

  Please tell me it is possible to do - it seems like a no-brainer.  What I am doing wrong?

  Well, it works now.  Don't know what I did differently, but there you go.

• OfficeJet 8500 Prime will not connect to wireless for the scanning of email

  HP Officejet 8500 first.

  Western Digital N900 router

  Printer is connected to my home wireless network and wireless to my HP Pavilion laptop (which is in the same room).

  I felt for a few years and I do a LOT of scans to myself on my e-mail and rarely have problems.

  About a month ago, I got a new wireless router, and the problems started.

  I had the wireless configuration.  Printer connect to my home wireless.

  If I try to scan to e-mail, I get a message "unable to connect to the server. Check the address and the name of the server.

  I can print from my laptop very well (wireless)

  I have run the wireless network test report (which incidentially, does NOT use the default tray as specified in default values, so I have to remove the media in a status bar and replace them with paper to make turn this test).

  All passes.

  very good signal strength.

  no other network with the same ssid

  Wireless networkes detected: 3

  Channel 11

  everything looks great.

  I connect to my router (from my wireless laptop).

  My router says that the printer is on the network.

  I turned off/power on router to reset.

  I tried the reset network default printer and returning via the wireless Assistant.

  I tried another wireless (5g below)

  I got the preferred wireless network name and password several times.

  I turned the printer deactivation / activation.

  The SSID signal is using 2.4 Ghz (802.11 B + g + n) 20 / 40 mhz channel (auto) AND I ALSO tried with channel (11) just

  The router includes a 5 GHz (802.11 a + n), but the printer never sees this SSID, and tried manually enter the name and password as well.

  I get the same error every time.

  Sounds like you arehaving problems with scanning to email. Can you tell me first if you have tried all the other email accounts other than the one you are using. According to the security on the SMTP servers for the customer, you will have to go and try another account. I suggest to make a Gmail account and attempt to put in place the new feature.

  I would like to know how this happens, and I'll get back right with you!

  -Spencer

  PS I hope you had a great weekend and had a wonderful day!

• Cannot scan in Officejet Pro 8500

  Windows 7 64 bit - no error messages just no. SCANNING

  Since installing my OJ Pro 8500 I couldn't fax and print... I have tried it now for more than 12 months and once more today, made all the improvements that were possibly available...  I used the HPPSdr I have updated everything. I uninstalled and reinstalled.   The scan doctor can even see my unit (but when I put the camera card into the printer, he sees it and copy all the pictures on the computer... and it also appears in the 'my computer' zone.  The main reason I bought it was to scan and I tried today, the forums, the HP and a professional who spent ages trying to solve the problem...

  Surely someone else out there must have the same problem...  I'm at the point of throwing this unit and to find something that my computer can see actually...

  Windows 7 - intel core i7 [email protected] and 8 GB of RAM...

  Help, please...  I'm really out of my depth here - and totally ideas - thanks in advance

  Hello Sharon

  I hope that you feel better.

  If you are fine with a sweep of 3rd party software, we can stop here. However, if you want to continue troubleshooting read on.

  --------------------

  Given that the application of the scrubbing machines had the L2 try following instructions to make a scrub L4.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  OfficeJet 8500 A909a Full Feature software (Windows 7)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  OfficeJet 8500 A909a Full Feature software (Windows 7)

  10. run the download to reinstall the printer

• Can not scan to PC - officejet 8500 Pro Plus a

  Just upgraded to W7 Home Pro.  Now, I can't scan from the printer (officejet 8500 has pro) PC evrything else works fine.  Get error "username or password is incorrect. Make sure that the two paswword useraccountand are valid.  Ive reloaded drivers and configurations, nothing done.  Any help will be greatly appreciated.

  Basically, I mean run CC Cleaner after the uninstall.  If it was a computer not HP, I have some other things to try, but it is not if I don't.  Rather than use CC Cleaner, you can try using Advanced System Care of IOBit.  I had better luck with her clear up the problems I have with CC Cleaner, but tha't you. I'll link below just in case you want to test.  Have you tried right-clicking on the downloaded Setup file and selecting run as administrator?

  Welcome to the users of Advanced SystemCare

• HP Officejet 8500 scan Windows 7

  Hello! Now, I've converted from Win XP to Windows 7. My printer/scanner/copier HP Officejet 8500 A909a is installed, the software is updated.
  Problem: During the scanning of paper to PDF screen designed by HP, with instructions, is cut in the part rightmost.  I have an ASUS PB 278 scren, with 2560 * 1440 pixels.
  I tried to lower the resolution, to see which would solve the problem, but no.
  Any ideas on how to solve this problem?   The printer is 4.5 years, ut works very well
  Thanks in advance
  / Br Anders Skollermo [redacted for privacy]

  Hello!   Thanks a lot for your (attempted) help! I followed the instructions: uninstalled, downloaded the installer, installed - and the computer Win 7 Pro restarted several times. Answer: NO - when you scan report, the part the far right of the picture is always removed.  / Br Anders [published personal data]

• OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8

  OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8.  I tried to reload of apple and HP.  My drivers and software are up to date.  I tried to scan from preview, Capture and print browser.

  It worked finally.

  Why doesn't HP have updated the drivers for a Macbook Pro 10.6.8 Snow Leopard?  I couldn't find one for 10.5 or 10.6 Leopard.  I tried everything I could find. I found a note on the edge of Disussion which suggested someone try a driver for another HP printer may be similar.  I found if I used the full program for Macbook Pro 10.6 Leopard I could scan.  The fax appeared to be installed via blue tooth.  I have not faxed anything, but it has been tested during the installation of the program.  Complete program of the HP I can't print.  I loaded via Apple an another whick of printer HP Officejet 8500 A910 allows me to print.  It is the only way that I could make use of my HP printer, scanner and fax.  Crazy, but I think it works and I can put some scans and, hopefully, fax to my Macbook Pro.  I appreciate the help.  Please encourage the HP programs and drivers for my Macbook Pro Snow Leopard 10.6.8.

• HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

  I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

  Hey @Huskers1,

  Welcome to the HP's Support Forum!

  I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Get a little water and a lint cloth.
  2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
  3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
  4. Again open the left side of the printer, as you opened a book.
  5. With your damp cloth, wipe the rollers, you will find inside this section.
  6. Close the upper sections of the printer and open the flat section.
  7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
  8. Clean the glass on the left side of the printer.

  Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet pro 8500: Officejet 8500 scan of the computer

  I try to use the scan to computer option.  The scanner sends me this turn on my computer and I don't have the software and it can not find anywhere...

  This site has me fired everwhere and in circles.  The assistance Center has only notified me that I am not under warranty... I know that!  How can I get the software?  That's all I want.../cry

  TIA.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/identify?q=8500+Pro & Tool = s-002 #Z7_3054ICK0K8UDA0AQC11TA930O2

  Please select your correct printer model, Win 10 people system and FULL of features before you download and install software.
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer
  
  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• My OfficeJet Pro 8600 more returns "not recognized computer" when I scan from desktop computers.

  My 8600 OJPro more has been configured to recognize my Dell computer.  What settings should I on my computer for the printer OfficeJet Pro 8600 more allow scanning from my Dell desktop?

  I would try to run printing HP and doctor Scan first to see if the problem can be solved with this automated tool.  Click here to access the tool.

  Thus, there are measures to check the WIA service:

  (1) type services.msc in the section run or search programs and files

  (2) scroll the WIA: Acquisition of Image Windows service

  (3) to ensure that this service is running.  Click on stop, and then restart to ensure that the service is running properly

  (4) restart the PC to see if WIA will resume functionality

  (5) check the properties (right click on WIA) 2 dependencies are defined

  (6) check to make sure that the remote procedure call (RPC) is running

  (7) check the detection equipment core and make sure that this forum works

  Let me know how it goes.