OfficeJet 8600: HP Officejet 8600 keeps going offline
Tags: HP Printers
Similar Questions
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I had continual problems when you try to print to my HP Officejet Pro 8600. For example, when I try to print a word document, it indicates that the printer is offline. I checked the printer by clicking on "see what's printing section, and then click printer. When I view this screen, the printer offline is not checked. In addition, the printer screen is showing that the printer is online as well. I have a wireless connection and I am running Windows 8.1. Thanks in advance for your help.
Hello
Thank you for using the forum. You can try the following:
Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU
Hope that helps.
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OfficeJet 4620: printer keeps going offline
OfficeJet 4620 - printer keeps going offline. If I turn it on and turn it on, it's online for a while, but it disconnects again. My IPad can't print on it. My Windows laptop, 10 shows as offline. I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline. It is very annoying to have to reset the printer whenever I want to print to it wireless. Is this to say that the wireless antenna is going wrong? Should I buy a new printer?
I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.
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My MX430 keeps going offline and will not print
My MX430 is set up for wireless printing and keeps going offline and will not print. I reinstalled the software several times, and it continues to be. This is my only printer and is defined as the default value.
Hello sallyb.
Printer offline may indicate that the printer driver is not configured correctly. Please, try the following to resolve the problem:
1. click on start.
2. click on Control Panel.
3. click on hardware and sound.
4. click on devices and printers.
5 right-click the MX430 printer, and then click printer properties.
6. click on the Ports tab.
7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.
If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing. When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.
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My computer keeps going offline when I close.
my computer keeps going offline when I close. It's a laptop
Chances are, this is a setting in Power Options. Click Start > Control Panel > Classic view > Power Options and then look at how the closure of the lid is managed.
I hope this helps.
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Brand new [1 week] printer 2540, at startup, it goes well, [although noisy] However when not used for a while [> 1 hour] it keeps going offline, it's just across the Hall from the router and the computer, that happens every day, power light looks dull and not brilliant, I reinstalled the software I used the hp without result installation software,
using windows 8.1 64-bit with all updates installed.
annoying to have to keep getting up to the toggle each time, always in warranty period, might as well go back to the seller.
John
Thanks a lot, I'll work my way through these and report
John
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OfficeJet Pro 8630: Printer keeps going offline
Help, please! My OfficeJet printer keeps showing that it is in offline mode. I did a network diagnosis which tells me that everything is OK. I changed my printer market and it is still not reconnect. I am operating Windows 10. I had to reinstall the printer once before and that helped for a little while but just happening. It only frustrates me no end. Nothing seems to help. I work as full time in Western Australia and at the time when I get home from work all contact options are closed. Advice please would be most appreciated.
This program allows you to completely remove the HP software.
Use http://www.iobit.com/en/advanceduninstaller.php . Use of the powerful scanner at the end to remove all registry entries.
Now download and reinstall the software on the HP website.
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Time Machine keeps going offline
My time machine goes offline intermittently, that is, the green light turns orange. Fix this by the turning on and off the camera, but nobody knows what can cause this and how to prevent it? I have an iMac using OS X Yosemite v 10.10.5.
Robbo
Hi Robbo
I had a similar problem.
My Time Capsule had been working perfectly until I updated to the latest firmware (7.6.7) a few weeks ago. Since then, I have had intermittent WiFi dropouts school but cable systems were not affected. What firmware version do you use?
Barry
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Hello, I have a HP Office Jet Pro 8500 A910, my laptop is connected wireless. It is the 3rd time in as many weeks that I tried to print and have discovered that my printer is "offline". I don't remember what I did the previous time except deleted printer solutions and some other info that I found that has worked. Can someone help me and tell me why this keeps happening and to prevent it from happening soon? I'm always 'offline' and trying to find a solution. Thank you.
I thought about it with your help. I noticed my printer to another IP address which was very similar to mine. I still don't know why he keeps go offline, however. Thank you to point me in the right direction.
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HP Photosmart C4780: Photosmart printer keeps going offline
HP Photosmart C4780 randomly disconnects. I connect the printer cable to my Macbook Air running OS X Mavericks. (It allows to print wirelessly, but I had so much trouble now 'online' I dropped and now just plug in when I need to print.) Printer will connect and print for months in a row, then all of a sudden he's going 'offline' and I can't do online. I restarted the laptop and printer but did not help. Why he continue offline... and how I get it online? THX
THX... printer works again.
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HP Officejet Pro 8710: HP 8710 keeps going offline
My HP 8710 continues to go offline. Shows that he has a wirelss connection but do not print. I have to restart the printer to print. I do this whenever I want to print something. Already uninstalled and re installed the software and it does not solve the issue. Also used the HP Print scan doctor and the problem still occurs.
Any help with this issue woulb greatly appreciated.
I just updated the HP Officejet 8710 with a new version of the FIRMWARE - WBP2CN1619BR and everything works now. I leave the printer in sleep mode, waited for 1 hour and then sent a print document to him and it worked fine.
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I have a wireless HP Photosmart D7460 printer. I can not print anything because he always tells me that it is in offline mode. I tried to turn off the PC and restart but it is still offline. How do get to keep it online. The printer prints fine from another computer.
Hello
I suggest to refer to this link and follow the instructions in the link below and check, if this can help:
It will be useful.
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MX492 keeps going offline and will not be airprint
I bought a new Pixma MX492 and a new imac with ver El Capitan 10.11.4. I installed the wireless printer and was able to print from imac and also airprint from ipad. But continues to go to the printer offline, on the imac and ipad (don't get the message "no printer found airprint") and after I have turn the printer off and on again it will print but then will be distributed offline. Help!
Hi Bobt53,
Disabling the IPv6 setting on the printer may resolve connectivity encountered problems. To do this, please follow these steps:
- Press the Setup button on the printer.
- Press on the button until the device settings appears. Press OK.
- Press on the button until that network settings appears. Press OK.
- Press on the button until other settings is displayed. Press OK.
- Press on the button until TCP/IP settings is displayed. Press OK.
- Press on the button to select IPv6. Press OK.
- A message scrolls on the screen. Press OK.
- Press OK to enable/disable IPv6.
- Press on the button to select inactive. Press OK.
If you continue to have problems after disabling the IPv6 setting, we ask that you call please 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays). A Canon technical support representative will be happy to help you. There is no charge for this call.
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My MG5220 printer keeps going offline
I have a Pixma MG5220 printer and a laptop HP with Windows 8. Continues to go the printer offline despite the fact that I have re-installed several times. Sometimes it works for a while and sometimes it only works once or twice and then the next time I use it it is offline again.
Hi trazerogers,
Please ensure that the following for optimal wireless communication:
1. the access point is located inside within 50 metres of the access point.
2. He has no source of interference of radio waves in your neighborhood. There may be a device such as a microwave oven using the same bandwidth as the wireless station. Take also wireless devices away from the sources of possible interference.
In addition, the printer can be connected via a USB 'A to B' cable if necessary. The USB port is located at the rear of the printer on the same side as the control panel. Please click here for more information on the USB 'A to B '.
I hope this helps!
It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.
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My MX432 keeps going offline and will not print.
It is connected wireless. It worked just the other day. It is now offline. I rebooted the printer and the computer. In the past, by restarting the computer solved this.
I Win8 (unfortunately). It is not defined for use in offline mode. The port (WSD-423...) is made for this (my only) printer.
Hello.
Uninstall and reinstall the drivers should fix this problem. Please, perform the following steps:
1. click on start and open the control panel.
2. open programs and features.
3 uninstall the drivers MX430/MP and the Canon IJ Network Tool.
4. close all open windows.
Once this was done, we'll reinstall. Please visit our website on the following link to download the latest driver for Windows 8 MP:
If additional information is required, please call us at 1-800-OKCANON.
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