OfficeJet Pro 8500 910 has continuously check printer displays. This process may take several minutes

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• HP officejet pro 8500 910 a guard cleaning print head

  HP officejet pro 8500 910 a constantly clean the print head after replacing cartridges inkt (original)

  This happens after each power off/on. I can't stop the process by opening the doors, etc. Could not understand what did the trick.

  The new cartridges are already half empty.

  I did all the configurations, calibration. All the test pages are superb and I still suffer from the issue.

  In this forum, someone (Dutch) had exactly the same problem.

  I hope that someone from HP is able give me some tips.

  Hello there @qtoigoo ,

  I understand that you are facing a problem with your Officejet 8500 continuously clean the print heads. Normally, this occurs if the print heads are going downhill. My best advice to you would be to try clean the contacts on the print heads manually and reset of the printer. Who can help.

  Here is a guide with the relevant instructions: print head issues

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  I hope that my post was information!
  

   

  Have a wonderful day
  

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• HP Officejet Pro 8500 best has come out very low but the printer works fine.

  I was always able to make great copies.  The quality of the document that I copy is excellent and I've copied before.  Now everything I copy is very low and cannot be read.  The printer works without any problem.

  Hey 1265yankee,

  I see that you have a problem of quality of the copy with your Officejet Pro 8500 (A910) a model-all-in-one.  Have you tried to reset the printer hard and ensured that the device is connected to a wall outlet directly?

  • Unplug the printer while on
  • Unplug the other end of the power cord from the wall jack directly
  • Wait 30 to 60 seconds
  • Plug the unit back to

  Also, take a look at the steps in the document found here.  The document is not directly applicable in the present case, but the steps are the same for your question.

  Let me know how it goes.  If this does not solve your problem, then I have the steps to perform a factory reset on this product to see if an internal reset will be able to get the device to work as expected.

• Re: HP Officejet Pro 8500 problem has with black ink printing

  I have an Officejet Pro 8500 a. I've done a clean print head.  I have a lot of HP black ink cartridges.  Print head State says black is good.  I get hardly any black printing.  All the colors are fine.  Help!

  Hi @di43

  I appreciate the troubleshooting you have already completed to solve the problem. I understand that the black ink not print as expected. Even if you already have some of the steps in the following document, I suggest you fill all the solutions advocated in the order they are presented, even if it means something you already tried; Printer prints a blank Page is not printing black or color of ink for the printer series e-all-in-one-HP Officejet Pro 8500.

  I hope this helps.

• OfficeJet Pro 8500 Wireless: Recording of my printer

  I am trying to install my printer Hp Officejet Pro 8500 A909g Wireless - towards the end. The automated process directed me register my product. Despite the fact that during the process that my printer has been identified correctly, trying to "choose your product" registration - this particular model is not not to be found. There are other printers A909 - but not the A909g - that is the wireless. Because I'm not able to continue the registration - automated installation just keep running the message "installation."

  Any ideas how to overcome that?

  I managed to understand the bug in the system:
  At the beginning of the installation process, it asks you "How do you connect to this device. If you answer 'USB' I have to do - you don't get to choose a printer model that can be used also by WiFi. When I started the beginning and chose the 'WiFi' or network then only will be the "WiFi" - as the A909g - models appear also on the selection of the devices list.
  I hope that guys in HP will fix one day. After all, the 'main' desktop PC can connect to the device by USB, while other devices in WiFi.
  Thanks a lot for your response however.
  I was almost desperate.

• OfficeJet Pro 8500 Premium a don't print from my laptop

  I have an Officejet Pro 8500 a Premium. Juice I had charging ot my driver, thinking that he would resolve the question below, but it didn't. The connection string is portable-> docking station-> ethernet to the router-> ethernet for printer.  On my laptop, I can see the printer ink levels so there is a link but when I try to print, and then select the printer Officejet 8500-(no fax), it tries to print to fax 8500 a and then jump upward with a box of fax.

  Additional information:

  I tried the following:

  -Changed the port to 8500 a fax

  -A tried to set the default printer of the fax to the network printer - received an error message: operation could not be completed (error 0 x 0000709). Double check the name of the printer and make sure that the printer is connected to the network.

  I think I got it this morning.  It seems that I had a print driver that is hidden on the laptop. I say this is because when I went to the printers and drivers in the control panel it showed no printer driver.  I then turned off my laptop, the printer is off, run a usb cable from the laptop to the printer, started the computer completely started printer and print driver has shown in printers and devices.  He is currently working.  I can't really explain why it worked, but it did.

• OfficeJet Pro 8500 a910 a does not print

  Hey all,.

  had some problems recently with my a910 Officejet Pro 8500 has.

  From 1 day to the other, it stopped printing, each document is put in the waiting room, but no paper out.

  The vacuum-ing line made no difference, al checked settings in the box.

  Had removed all software, installed again, all via HP.

  All fine until testpage, no go.

  All 3 Doctoringtools of HP given their chance, all very well once again, until the testpage, so no reaction.

  I'm all of the options, maybe one of you, the specialists have everything?

  THX in advance and regards, Sander

  Hey Gordon,.

  Windows 7, USB.

  After a week of trying I had solved tonight.

  Last night I pulled the plug out of the electricitysocket and let rest a day.

  When I tried tonight it print like it used to, as well!

  I don't know why, after you close a couple of times b4 electricity, to reset, no result then.

  Maybe now, with the new software (6th time install) and HP tools, he decided to once again where I bought it for...

  Thus, solved!

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• Officejet Pro 8500 analysis has on Yosemite

  I can't get my Officejet Pro 8500 Premium 910N a scanner on my MacBook Pro (Yosemite 10.10.2). It keeps telling me "software for this device is not installed. Scanner/printer does not recognize my MacBook in the network. My MacBook recognizes an Officejet in the network. I can print from my MacBook to the printer, so there is no communication between the two, it just won't scan.

  I have:

  Check updates (update Apple) no update available.

  Reset printers

  Done a permission repair disc

  Several reboots

  Uninstalled and reinstalled MacKeeper MacKeeper

  Put new cartridges in the printer (HP-brand)

  I'm seriously running out of options. Help?

  Hello

  The Apple icon click on about this Mac, and then click software update.

  Click the Store the start menu and then reload this Page to get the latest drivers are available.

  If no HP update is available, install it and try to scan the image.

  If there is no update available, install follows him, and then try scanning of Image Capture or preview:

  https://support.Apple.com/kb/DL907?locale=en_US

  Please let me know if this is useful,

  Shlomi

• Use of printer OfficeJet Pro 8500 crashes with the message "printer busy."

  I have a HP OfficeJet Pro 8500 (909 a) that connects wireless as well to the Terminal Airport and the MacBook Pro, but when you try to print from the MacBook Pro (running OS X Tiger 10.4.11), MacBook Pro print job displays a message "printer is busy, try again in 30 seconds".  Network is configured with DHCP router 10.0.1.1 (gateway) with printer to 10.0.1.2 and MacBook Pro to 10.0.1.3.  MacBook Pro can traceroute and ping gateway and printer, the network printer in the test passes.  HP software is installed and running by USB cable between the printer and the laptop.  No idea why the print job hangs after running?  HP printer was installed from preferences Print & Fax as an IPP printer.

  Hello

  Try to add the printer to print & Fax HP Jetdirect-taking rather than PPI, then check all difference.

• I have HP Officejet Pro 8500 A910 (network). It prints backwards (last page first).

  How can I make my HP Officejet Pro 8500 A910 (Network) to print pages in order, i.e. page 1, first, etc. ?

  Hi kentpatty!

  If you go to the menu 'Préférences' when you go to print, there are an option for 'Page order' you can change "Back to front" to "Front to Back". Who should take care of it for you, but I would like to know if it doesn't and I'll try to find something.

  Thank you!

• HOW TO REMOVE AND REINSTALL THE OFFICEJET PRO 8500 910 PRINTHEAD

  HP OFFICEJET 8500 910 PRINT HEAD ALIGNMENT FAILED. HOW TO REMOVE & REPLACE THE PRINT HEAD. I READ THE USER GUIDE THAT SAYS LIFT TOP AND THEN LIFT THE PRINTHEAD. UNFORTUNATELY WE YOU SAID NOT HOW TO PROCEED. I OBVIOUSLY DON'T WANT THE LID ON THE GLASS... THE PHOTO SHOWS TOP RAISED COVER AND ACCESS THE PRINT HEAD. HE DIDN'T THERE HAS NO ACCESS TO THE PRINTHEAD WITH THE LID RAISED!

  Hello

  Please click http://support.hp.com/us-en/document/c02257580 to access the procedure which should solve the problem.

  Please refer to two Solution.