OfficeJet Pro 8500 Premium a don't print from my laptop

Similar Questions

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

  I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

  Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences. A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.

  Change the default value of letter to A4

  Idea of what should be the default paper size is set in the Normal template. Go to Format > Document, and then press the button layout... . Set the size of A4 paper, and then press OK. Press the button by default... , answer Yes to the dialog box, and then press OK. - Source

  I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

• OfficeJet Pro 8500 Wireless: Recording of my printer

  I am trying to install my printer Hp Officejet Pro 8500 A909g Wireless - towards the end. The automated process directed me register my product. Despite the fact that during the process that my printer has been identified correctly, trying to "choose your product" registration - this particular model is not not to be found. There are other printers A909 - but not the A909g - that is the wireless. Because I'm not able to continue the registration - automated installation just keep running the message "installation."

  Any ideas how to overcome that?

  I managed to understand the bug in the system:
  At the beginning of the installation process, it asks you "How do you connect to this device. If you answer 'USB' I have to do - you don't get to choose a printer model that can be used also by WiFi. When I started the beginning and chose the 'WiFi' or network then only will be the "WiFi" - as the A909g - models appear also on the selection of the devices list.
  I hope that guys in HP will fix one day. After all, the 'main' desktop PC can connect to the device by USB, while other devices in WiFi.
  Thanks a lot for your response however.
  I was almost desperate.

• HP Officejet Pro 8500 has: WIFI connection to printer after moving from a computer in another city

  I recently moved from Nevada to California with my printer.  I can't go to the printer.  The wireless light is lite. The printer has worked with this computer I Nevada. Promp in window says "printer is unable to connect to the server.

  "You can connect to the server through a proxy server" what is a proxy server address

  Hi @Raggetty ,

  I understand that you are having problems with the printer via the wireless network. I will definitely do my best to help you.

  Since you have moved, you must install the printer on the network.

  If you haven't already done so, restore the default settings of the network printer. Go to configuration, network, restore default network.

  Then set up the printer on the network again.

  Follow this document:

  Configure the printer to a wired network or wireless for the HP Officejet Pro 8500 has e-all-in-One Printer Series.

  If you need help to set up the printer on the network, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 8500 a910 a does not print

  Hey all,.

  had some problems recently with my a910 Officejet Pro 8500 has.

  From 1 day to the other, it stopped printing, each document is put in the waiting room, but no paper out.

  The vacuum-ing line made no difference, al checked settings in the box.

  Had removed all software, installed again, all via HP.

  All fine until testpage, no go.

  All 3 Doctoringtools of HP given their chance, all very well once again, until the testpage, so no reaction.

  I'm all of the options, maybe one of you, the specialists have everything?

  THX in advance and regards, Sander

  Hey Gordon,.

  Windows 7, USB.

  After a week of trying I had solved tonight.

  Last night I pulled the plug out of the electricitysocket and let rest a day.

  When I tried tonight it print like it used to, as well!

  I don't know why, after you close a couple of times b4 electricity, to reset, no result then.

  Maybe now, with the new software (6th time install) and HP tools, he decided to once again where I bought it for...

  Thus, solved!

• Automatic switch of tray 1 to tray 2 envelopes letters on HP Officejet Pro 8500 Premium a

  Hi I have a printer/e-all-in-one-HP Officejet Pro 8500 a Premium - A910n my operating system is XP Media Center.  I could not pass one tray to another automatically. He remembers only as 1 type of paper at a time. I can't show him in properties, paper available, more than one type of paper. I open the settings of the device, form in the tray, printer Auto Select assignment: letter.     Tray 1: Letter tray 2: letter.   Now I change Tray 1: envelope # 10, click on apply, click ok, it closes. I opened the properties back up & Tray 1: is back to the letter.  Is there a way to get the printer remember that computing is put in place with 2 trays with 2 different types of paper? I think the problem is in the printer Auto Select: but I'm not sure. I wish I could print an address on an envelope when you work in the works. Without having to manually change the settings of the tray. Is that all knowledge to put in place? Thanks in advance for taking the time to read this issue.

  Hi MrHope,

  You have the latest service pack installed on XP?

  This can cause the problem that you see. Let me know your thoughts

• Use of printer OfficeJet Pro 8500 crashes with the message "printer busy."

  I have a HP OfficeJet Pro 8500 (909 a) that connects wireless as well to the Terminal Airport and the MacBook Pro, but when you try to print from the MacBook Pro (running OS X Tiger 10.4.11), MacBook Pro print job displays a message "printer is busy, try again in 30 seconds".  Network is configured with DHCP router 10.0.1.1 (gateway) with printer to 10.0.1.2 and MacBook Pro to 10.0.1.3.  MacBook Pro can traceroute and ping gateway and printer, the network printer in the test passes.  HP software is installed and running by USB cable between the printer and the laptop.  No idea why the print job hangs after running?  HP printer was installed from preferences Print & Fax as an IPP printer.

  Hello

  Try to add the printer to print & Fax HP Jetdirect-taking rather than PPI, then check all difference.

• I have HP Officejet Pro 8500 A910 (network). It prints backwards (last page first).

  How can I make my HP Officejet Pro 8500 A910 (Network) to print pages in order, i.e. page 1, first, etc. ?

  Hi kentpatty!

  If you go to the menu 'Préférences' when you go to print, there are an option for 'Page order' you can change "Back to front" to "Front to Back". Who should take care of it for you, but I would like to know if it doesn't and I'll try to find something.

  Thank you!

• HP officejet pro 8500 910 a guard cleaning print head

  HP officejet pro 8500 910 a constantly clean the print head after replacing cartridges inkt (original)

  This happens after each power off/on. I can't stop the process by opening the doors, etc. Could not understand what did the trick.

  The new cartridges are already half empty.

  I did all the configurations, calibration. All the test pages are superb and I still suffer from the issue.

  In this forum, someone (Dutch) had exactly the same problem.

  I hope that someone from HP is able give me some tips.

  Hello there @qtoigoo ,

  I understand that you are facing a problem with your Officejet 8500 continuously clean the print heads. Normally, this occurs if the print heads are going downhill. My best advice to you would be to try clean the contacts on the print heads manually and reset of the printer. Who can help.

  Here is a guide with the relevant instructions: print head issues

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  I hope that my post was information!
  

   

  Have a wonderful day
  

• HP photosmart 4480 don't print from my laptop

  I am not able to print from a laptop, but the other laptop prints very well. All I get is "error - printing" message. It has never printed on this computer. I use Windows Vista Home Premium Service Pack 2 on a Dell XPS.

  Hello elkaydub,

  Welcome to the Forums of HP Support! I see that you have not been able to print from your computer on Windows Vista on your HP Photosmart C4480, you get a "error - printing" message.

  I would like that run you HP print and scan doctor- it was designed by HP to offer users the features and troubleshooting problem needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  If you run the PSDR and still can not print, please continue here: print jobs are stuck in the print queue

  I'll watch for your reply.

  Thank you

• HP Officejet Pro L7780 black ink don't print, color fine printing

  My HP Officejet Pro L7780 is not printing black ink.  He began to 'jump' then it completely stopped printing black.  I have replaced the black today cartridge, cleaned the printheads several times and always, it prints a slight shadow or nothing at all.  Any help would be greatly appreciated!  Thank you!

  Hey TC,.

  There are several troubleshooting steps that may help solve this problem. Symptoms could include striations or discolouration, lack of black or other colors, text Blur/Blur, and the ink bleed. Please click the link below for detailed instructions:

  Troubleshooting print quality problems

• OfficejetPro8500 WirelessA909g: Officejet Pro 8500 Wireless will not STOP PRINT the PAGES of ALIGNMENT - HELP Please

  I do not see or understand what is my problem. Program will not stop alignment, after I print a page from my laptop or a page of the scanner screen. Does anyone have asolution to this situation. Please advise me how to eliminate program alignment running like a mad man every time I print a copy. Way in advance I thank you...

  Have you done the annular alignment process to stop it?