OfficeJet pro 8600: could not find documents scanned on mac

Suddenly I can't find documents on my mac.

Hi @bflosteve,

Thank you for joining the Forums of HP Support!

Tags: HP Printers

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    Hi Tombuck,

    I see that you are having problems with your printer.  I would try to help from Hp print and Scan doctor.

    HP Print and Scan Doctor

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    Hello

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    Hi NICOLI12,

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that you want to know how to scan to e-mail.

    I'll be happy to help you.

    You should be able to analyze through the scanning software HP to e-mail can also scan to e-mail from the control panel of the printer. I have provided a document to find out how Scan.

    Hope that solves your problem.

    If you are on Mac, please let me know.

    Thanks for posting on the HP Forums.
    Have a wonderful day!

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    The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

    Figure: Clean the ADF scanner glass Strip
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    Rich1,

    Thanks for your reply. I plugged directly into the wall after reading about it, some problems of fixing on the forums. He has nothing. I finally got annoyed when the problems started affected the printer completely. Three different people take off open back the front, looked on all the rolls and nothing found. I tried to check the ink cartridges to ensure that they have been inserted correctly. As I put my head down on the desk of boredom, I saw... A whole piece of the book all the way inside the printer behind the control panel. He managed to crumble by preventing sliding back properly and through the printer ink cartridges. I asked 2 people to come and look and see if they could find the same paper. No luck, lol. I showed them exactly where and they both were surprised that the size of the paper, and that they could not find. in any case, removed the paper... it's fixed! Thanks for the support! God bless you!

  • HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

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    Hey @gmi7envy,

    Thanks for posting in the Forum from HP Support.

    I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

    I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

    Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

    Uninstall your printer

    • Press the Windows key + r
    • Type of control panel and press enter
    • Click on programs and features
    • Select the driver for your printer from the list, and then click on uninstall.

    Remove temporary files from your PC:

    • Press the Windows key + r
    • Type %temp%, and then press enter
    • Press Ctrl + a to select all files
    • Press Delete
    • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
    • Empty your trash at the end.

    Download the printer Installation Wizard

    Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

    Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

    Thanks for posting in the Forum from HP Support.

    Have a great day!

  • HP Officejet Pro 8600 more - problems of duplex scanning

    Hello

    I recently bought a HP Officeject Pro 8600 Plus and I work from a mac 10.6.8. Whenever I scan from the charger it creates only a single document face and I can't find anywhere in the settings of the printer itself or the "scan of the computer.

    settings in the Hp printing software utility to change double-sided scanning. NB. I use the 'save a pdf option.

    Any help would be appreciated. Thank you

    If you scan directly from the printer, when you are on the menu to choose how you want to save the file (in format) there should be a lower left button that toggles between the original side 1 and 2 original faces.

    What is the functionality you are looking for?

  • HP Officejet Pro 8600 most not recognized on the network

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    I was able to successfully install the software from the Brother printer on all computers and can print on the brother of one of the desktop printer.

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    You run a double NAT scenario, is not good.  Simple correction, switch the gateway (modem/router) in Bridge mode, which disables the functions of router and do just a modem.  Now, connect the Netgear router to the bridge and this have to manage all of your Wi-wired connections and.

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