OfficeJet pro 8600 more: Officejet pro 8600 more scanner squeaks

I did a lot of scanning through recent times, mainly flat glass. Today, the scanner mechanism started squeaking the light bar moves from left to right (starting position). It is to be expected with the older models, or is it a more serious problem? Is there a way I can fix without a service call?

Thank you

Hi @craftchick,

Thank you for joining the Forums of HP Support!

Tags: HP Printers

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    Hello

    1. you have any security program installed on the computer?

    2 did you a recent software or changes to the material on the computer?

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    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

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    You can also run the printer Troubleshooter and check if it helps.

    Open the printer Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

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    I also suggest to try to run the System File Checker scan on the computer. The scan will replace all the Windows files corrupted with new ones.

    Click on the link mentioned below for further guidance on the scanning of the file system Checker

    http://support.Microsoft.com/kb/929833

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    Message edited by cwcbiker on 09/15/2009 08:17
    Message edited by cwcbiker on 09/15/2009 08:18
    Message edited by cwcbiker on 09/15/2009 08:18

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  • HP OfficeJet 6500 Wireless - bug Scanner driver - only on Windows 7 platform!

    Date:
    October 29, 2010, Roende, Denmark.

    TO:
    Hewlett-Packard
    Support / Department printer driver.

    From:
    Jesper Simonsen
    Denmark.

    Hello Hewlett-Packard

    I have an error message you bringing on the
    HP OfficeJet 6500 Wireless
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    This bug only exists on the Windows 7 platform
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    I was hired to install the
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    Then I would try to connect the printer with USB cable
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    The wireless network is running a
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    SSID: alsikkevej10 (not hidden, no special characters)
    Encryption: WPA - PSK (WPA1-PSK/TKIP)
    Shared key: xxxxxxxx (with no special characters)

    CONCLUSION:
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    When I tested it, I had the Windows Firewall turns off completely.
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    The Lenovo laptop could always
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    Both analyze the types of employment has worked on the laptop:
    -A started from the "Scan" button on the front panel of the printer.
    -Started from the scanner on laptop computer software.

    So scan works fine on Windows XP but NOT on Windows 7 platform.

    I would like to hear from you when you have solved the problem,
    so that we can it works as it should do.

    HP, please respond to an e-mail.

    Sincerely,
    Graphics & new media designer

    Jesper Simonsen

    [text removed for privacy]

    I talked to technical support. I mentioned a level 2 technician. He told me that most of these problems is caused by a bad operating system and reinstalling it would do. I got back up, restore the operating system, restore the data and reinstall all my programs, but he was right about the problem to solve. Seems a lot of work to get the scanner to work, but my computer is slow and refreshing it anyway. Moreover, the level 2 technician also said that they would recommend to reinstall the OS every 6 months. Not so sure I want to spend hours 4 or more on this process, but my computer works certainly better!

    jandrgold

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