OfficeJet Pro 8600 Plus: network capability are not available

Similar Questions

• OfficeJet Pro 8600 Plus: I have a top loader of the OfficeJet Pro 8600 Plus page works do not?

  The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.

  Hey @HandymanConnect,

  Welcome to the Forums of HP's Support.

  I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.

  First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.

  That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.

  If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 Plus duplex printing does not

  I am on Mac OSX leopard (10.5.8) and just purchased the officejet pro 8600.  Everything seems to work fine except that I can't understand how to print on both sides.  The option is not allowed in the layout

  

  I checked the settings of the printer and you don't see anything to indicate how to enable the duplex printing option.

  Thanks in advance for the help.

  Hello

  Please follow the steps below to configure the automatic duplex print driver:

  1. check that duplex printing accessory has been installed correctly. To check this open system preferences and go to Print & Fax. Open the print to your printer queue. Click Printer Setup and in the tab menu choose driver. Make sure that the box next to HP printing accessory (duplexer) sides.

  2. on the file menu, select print. The print window is displayed.
  NOTE: The print window might be minimized. Click the blue triangle next to the printer name to see all available parameters.

  3. in the print window expanded you will find next to Copies the checkbox for duplex. Select the check box.
  NOTE: If the check box does not appear in the specific application print dialog box, skip this step.

  4. to select the connection type click the selection box below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  5. Select the menu drop down.

  6. set the duplex option as binding edge Long (Portrait) or binding Long Edge (landscape).

  You can save the settings for later use by clicking preset > save current settings as preset.

  Please let me know of any problems,

  Shlomi

• HP Officejet Pro 8600 N911a - printer drivers are not installed. I need PDF on EWS

  I have had nothing but issues with trying to keep the installed Officejet.  Once I installed it after several attempts as it works very well.  But that's the thing. Just got a HP Laptop back for repair due to a hard drive failare.  Which means that I now reinstall the printer.

  I bought 4 systems over the last three months with running Windows 7 with the CPU Haswell.  Each of them came from original PC and the digital storm.

  There is no reason I should have as many issues over the past three years with the installation of the printer and keep the drivers installed.

  I know that the solution would be to use the built-in Web server and configure a static IP address. However because I have now 5 systems with AC wireless network adapters. I have to use the new XFinity Cisco 3939 2 gateway router.

  With on my Linksys.  This means that because the firmware they use I can not put a static IP address, that would probably solve most of the questions.  It is because of the gateway which need to have Auto value chains not manually the value 1-6 or 11.  In the SAP, there is a way to adjust the manual channels as well as the implementation of the static IP address. But I don't know what the consequences would be.

  I would really like a complete informative PDF manual on all parameters.

  When I try to configure certain protocols everything seems to match the system but when I hit OK I get an invalid error.

  Without the ability to go through it with a HP technician a manual would be my first choice.

  However, $99 for a a phone call on one $125 for another 8600 or 8610 seems unnecessary.  So if you can find a complete manual (not the single line I found online) I would sincerely appreciate it.  Please email me with a response of some kind solution.  Thank you very much.

  Hi, take a look at this HP link about this problem.

• OfficeJet Pro 8600 Plus: now really can not print from Officejet Pro 8600 Plus

  It is my second attempt to get help.  First aid made it worse.  I had been unable to print from my printer wireless to my MacBook Pro, iPad, or iPhone.  After 20 hours I managed to do print from a cable (it sees my network but none of my devices can see).  So I posted here asking for help and was told to uninstall the software, repair disk permissions, and then reinstall the software.  But when I downloaded the new software that my computer would not install it because it says it's for Mac system 10.7 or less and I 10.10.  So now I can't print anything at all.  I need this job.  Please help me to fix it for real.  I can't take this more.

  In fact, HP support did not help at all. I finally fixed it myself after a lot of trial and error. The answer was that the printer software was incompatible with the software on my Mac. I removed Rowmote and it started working again. Weird, Rowmote had not been a problem before, but it can be updated. I was told there was new software of the printer of February, but when I went to the driver page with the link that the person a condition he had as the old one. So if he is really a software it should be provided to users. Thank you, they were attentive, though, and I received several phone calls.

• HP Officejet Pro 8600 Plus: network capabilities have been disabled

  Hello

  The printer is no longer connected to the wireless network.

  Any attempt to connect shows a message box that says "network features have been disabled, contact your netwrok administrator or the oerson who set up the printer" (that would be me).

  I've read up on the case and could not find any clear solution that works.

  In addition, I can't access the network through settings menu because it displays the same message.

  I tried to connect the printer via USB and update settings wirelesss but received and error message that says "on your HP printer wireless radio does not work.

  I also made a 'hard reset' by removing power, while the printer is on, and reconnect the cable after a period of time. It goes the same for the router.

  None of these methods has changed anything.

  Help, please

  Hi @ezvdo,

  Thanks for getting back to me and hold me responsible, I need that time to time! In fact, I thought I had sent you a private message, I have started to and got distracted {squirrel}

  I will send you a private message to now, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• Officejet OfficeJet Pro 8600 Plus: Pro 8600 more will not scan from touchpad after updating Windows 10

  After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?

  Hello

  You can try to install from the link here:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/model/4323647

  Before installing the HP software above, please uninstall your previous version first.

  During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.

  You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.

  Hope this helps you.

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• OfficeJet Pro 8210: network capabilities are not available.

  Hi, I have been setting up the printer above but I need to put in place on a network. I don't have the network option as it says "network capabilities are not available. When I print the network configuration page, it says network capacities have been disabled when the device has been implemented. I did not disable anything. The user manual says to use the display and move to restore the configuration - tools. I don't have an option to restore the screen of the printer. Please can you help me to reset the printer to factory settings. I'm a COMPUTER tech so don't know what I'm doing.

  Kind regards

  CMS

  Hi @CMS61,

  Welcome to the HP Forums! It is a wonderful location to converse with the community, get help and find resolutions. I understand that you don't have the network option on your printer as it says "network capabilities are not available. I'll be happy to help you in this regard. Great job, looking for user manual for the printer. It's always a privilege to work with a COMPUTER technician like you.

  However, to answer your question about resetting the default printer, it is possible by accessing the menu before display.

  • Turn your printer off.
  • Wait 10 seconds before you turn it back on again.
  • Just as the printer is turned on, press the back (arrow) button on the front panel of the printer "4 times."
  • If you do it right, the support menu should appear.

  Menu Access resets

  There are several options in the Help menu. To access the menu resets all what you need to do is navigate to the right until you find the menu "resets". Under Reset menu, you will find the three different types of resets, reset partial, semi full reset and reset complete. Select the appropriate type of reset you need, and your printer should reset itself.

  The partial reset

  Delivery to zero partial just updates the printer and erases the memory of the printer useless. This type of reset fixes minor printing problems like slow printing cartridge errors, etc...

  The semi-complete reset

  The semi Full Reset is the most useful type of reset. However, this clears all the custom of your printer settings and returns it to its default factory settings. Use this reset if the partial reset does not solve the problem.

  Please do not perform a full reset.

  It will be useful to visit these links.

  Link to perform a reset:

  http://support.HP.com/emea_middle_east-en/product/HP-OfficeJet-Pro-8210-Printer-series/7902063/model/7902064/document/c05225613/

  Link to troubleshooting of the printer:

  http://support.HP.com/za-en/product/HP-OfficeJet-Pro-8210-Printer-series/7902063/troubleshooting

  Thanks for reaching out. Please let me know if this helps in Mark this message as 'Accept as Solution'. If you need help, let me know and I will gladly make all that I can to help. If you want to say 'Thank you' for my efforts help, click on the "Thumbs Up" button to give me a Kudos.

• OfficeJet Pro 8600 Plus will not be printed

  I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it.  I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.

  The Macbook watch the installed printer, sends the print job, but nothing prints.  I reinstalled the printer, the driver updated and reset the system print, all nothing will do.   I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.

  You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs.  I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.

  What Miss me?

  (Btw, it's a wireless installation.  I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)

  After much research, I found someone else on this forum who has had the same problem and found a solution.  I post the link below in case someone comes on this post.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/OfficeJet-Pro-8600-will-not-print-on-Mac-OSX-10-7-5/m-p/2307027/highlight/true#M80392

• Automatically create color PDF can not deposit Officejet Pro 8600 Plus

  I have an Officejet Pro 8600 Plus and an Apple OSX Yosemite iMac running. I installed the full software from the HP support site, and in particular the analysis of the HP is version 4.4.1 (21).

  I want to create a color PDF directly in a file on my computer to the scanner.

  If I select Save as PDF, I get a b & w image in a file that is automatically created.

  If I select print daily scan opens in HP Scan and I am able to create an image in color, but with additional steps.

  I looked at other similar topics in 2012 and 2013 and saw advice to change the mode in HP utility/Scan to computer/change Scan tasks/editing, but there is no option of color Mode.

  Finally, I figured this out. It CAN be done.

  Go to HP utility/Scan of the computer.

  Make sure that enable Scan to computer is checked.

  Select Edit analysis jobs

  Select Save as PDF/change

  In the presets drop-down, select generalist

  In the section move the items from the Finder, you can also specify the folder where the scans will be saved.

  Saved color, managed directly from the printer scans on my iMac. Sweet!

• Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

  I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

  I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

  I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

  HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

  I consider that a resolution of the post!

• OfficeJet Pro 8600 Plus: HP Officejet Pro 8600 Plus - Can no longer print with my Mac

  I have been using a printer HP Officejet Pro 8600 Plus via my MacBook Pro (OS X Yosemite version 10.10.4) for about two years with no problems until recently.  Since a few days ago, I'm more able to print wireless, despite the fact that the printer is connected to the network.  Interestingly, the print queue reflects the print job completed, but pages do not print.  In my attempts to solve the problem, I have (i) restore factory settings and re-written information of network required on the printer; (ii) disconnected the printer and waited five minutes;  (iii) unplugged and reset the router. (iv) deleted and reinstalled the software and drivers printer on my laptop.  My laptop is in communication with the printer as evidenced by my ability to scan using HP Scan wireless, but I'm unable to print the document once it is scanned.  Finally, I am able to print the network settings Page in the menu of the printer, but not the printer web page... I get an error message saying 'the printer is busy. Try again later.  Any ideas to fix this frustrating problem would be greatly appreciated.  I apologize if my descriptions are not technically accurate because I am a novice when it comes to computers and networks.  Thanks a lot for your help.

  Thank you for your response and suggestions. I really appreciate it.  You beat me to the punch... only a few hours ago, I was able to get the printer working again... but I forgot to update my post.  As you recommended, I have reset the printing system, downloaded a new driver... hpprinterdriver3.1.dmg... added a new printer... restart the printer, my router and my laptop... and the printer from work once again from my Mac.  Yet once again, I appreciate your efforts... Bravo.

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!