OfficeJet Pro 8600 Premium: Cannot print envelopes in Hallmark Card Studio

Another question from the user, this problem has been resolved by printing in draft mode, but I find no way in punch software to print the envelope in draft mode.

The message error is "paper detected does not match the selected type or paper size.  The size of the envelope that is configured is correct.

After changing the configuration of Word for envelope printing, I was able to print an envelope #10 in Word but am not able to print an envelope #10 in Hallmark - get the same error message I get when I try to print an envelope of size card - paper does not match the format of paper or type selected.

No, I attribute a different print driver - I didn't feel not comfortable to do that and didn't want to change something that I might have to cancel.

What I had to work in a satisfactory manner was to select a paper print size preferably 6 x 8 and select that size in the Hallmark Card Studio.  Then, I moved the address information so that it would print where I wanted 6 x 8 rather than the default location on a page.

I will mark this as resolved issue.

Thank you for your help.

Tags: HP Printers

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