OfficeJet Pro 8620:8620 scan to the permissions Email problem

Similar Questions

• OfficeJet Pro 8620: Scan Back and Front within the app from HP for Pro 8620

  Hello everyone,

  I have an Officejet Pro 8620 printer and I want to scan a document from the application into the computer.

  If I click HP Scan and I place my document on the glass. Once I did I want to scan in the same document, papers, but cela I want to scan double-sided and I want to put in the upper entry not the glass. How can I do? If I tell the program to scan, it is just a face... Do I always have to select two faces in the HP scan before scanning to scan both sides papers? Is it possible to change the mind afterwards and I scans double-sided document in order to have a single document?

  Thank you

  Hi @Printermania17,

  Thank you for visiting the Forums from the HP Support! I see that you scan using HP Scan and want to scan on both sides. Yes, you must select each time the option Print 2 sides before you scan, unless you save it as a preset.

  Have a look here to save the presets on Windows 7: change the printing in Windows settings here you will be walked grace to save the 2 faces in a preset if you don't have to select each time you scan.

  I hope this helps, let me now if you have more questions.

• HP Officejet Pro 8620 - Scan to TIFF?

  I do not own this MFP is not in front of me. I'm trying to help a customer who continued to send a PDF that are too big for our portal.  If he could send as TIF/TIFF IMAGE, it would be probably much smaller.

  I have looked at the manual and don't see instructions/options for this.

  Does anyone have experience with this on this all-in-one printer? Is this possible?

  Thank you!!

  Hello there @Frannia welcome to the forums!

  I took a page from my scanner HP (on a Windows PC), there should be the ability to change the type of file to a TIFF file if the analysis of every day is selected. See what I had highlighted in yellow below. Ignore the red arrow to scan in PDF format.

  Also ensure the full functionality driver and the software is installed. If the driver is required, click on this link, select the operating system must be installed on the printer and pulled in and download it here:

  E-all-in-one printer drivers HP Officejet Pro 8620

  I hope this helps!

  Have a great Thursday

  

• Printer Officejet Pro 8620: officejet pro 8620 failure of the wireless card

  E-all-in-one printer Officejet Pro 8620 was strange for the past few weeks - the blue light would remain solid but nothing prints not the touch screen would not respond and it would be not closed when the power button was pressed.  Now, it has gotten worse - he sees not the wireless network (other devices work well) and prints a blank page to print the report.  I ran the printing and scanning Dr, but he did that tell me that the printer cannot detect the network.  I tried to reset to the default factory settings wireless, but it still does not detect the network.  I think that the wireless card is not (it is exactly one year and two weeks since I bought it).

  Is there a way to confirm my suspicions?  Is there anything else that might be causing these problems?  If so, how to replace the wireless card?  I worked with electronic equipment for years and I'm very comfortable, replacement of parts and components of computer devices.

  I did the factory reset and went through the installation procedure as directed.  The printer still can't find wireless network and print report still produces just a white sheet.

  I'll contact the HP Support

• OfficeJet Pro 8620: HP OfficeJet Pro 8620 scan low resolution

  According to the specifications of the OfficeJet Pro 8620 offers a resolution of up to 1200 dpi scanning, but the scan software offers only up to 300 dpi. How can I scan at a higher resolution than 300 dpi?

  Thank you for your response.

  Hello

  Automaric document feeder allows scanning up to 300 dpi, to analyze higher resolutions, you will need to use the glass flat.

  Place your document on the glass and open the HP scanning software, change the source as glass flat instead the default (use ADF if loaded), then you will be provided with the option to select a higher resolution.

  Kind regards

  Shlomi

• HP OfficeJet Pro 8620: HP OfficeJet Pro 8620 Scan to Email function

  HP OfficeJet Pro 8620 is a great value for all the features it offers. "Scan to Email" was one of the reasons why I bought this printer. Even if I can do this fucntion work with my gmail and iCloud emails, I feel very uncomfortable in the provision of those emails of credentials while creating this function.

  (1) only the printer stores the name username/password encrypted?

  (2) EWS don't encrypt the password while it will send to the SMTP service?

  (3) HP provides SMTP service with connected HP or HP Support Forum's securities (this forum!). I'll feel more comfortable in the use name of user and password of HP for this service than GMail or Apple

  Your help is very appreciated.

  Hello

  If I remember correctly, the printer should offer to save the e-mail address in the address book during the scan to email, I have not any access to the printer properly to ensure that.

  In addition, to add the e-mail addresses to the address book, follow these steps:
  1. open the built-in web server (EWS) by clicking on the printer homepage (SAP software HP Officejet Pro 8620 or)

  by using the IP Address of the printer from your browser (click it Ethernet or the wireless icon on the bottom of the screen to see it.)
  2. on the scan tab, click address book.
  3. click on new to add a unique e-mail address.
  4. follow the on-screen instructions. The entry is added to the address book Email.

  You can add up to 15 email addresses.

• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet pro 8620: scanning and capture app scan document

  I run HP Scan and Capture.

  If I scan a document and do not save it, the app does not allow me to analyse other documents of the IOA, but I can scan photos or from another machine - I can also use the buttons on the IOA to scan to my computer, but then no corrections not allowed.

  I uninstalled the app and reinstalled. I rebooted my system. I turned off the machine and turned it back. None of them have done so that I can scan a different document through the app.

  Any suggestions?

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  We recommend the software COMPLETE featrure as scanning software HP has more willing than scanning and Capture applications.

  Here are some resources that would be useful for you;

  Scanning multiple pages in PDF format

  HP Officejet Pro 8630

  https://goo.GL/29VJth

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Hope that helps.

• Need help to set up officejet pro 8600 and scanning to the network on OSX Lion folder

  Hello

  I'm trying to implement my Officejet Pro 8600 more scan to a network under OSX Lion folder.  I have correctly set up the printer otherwise (and can scan and flown from my Mac).  I created SMB sharing as described in the documentation.  My only question is what to enter in the Web server of the printer when it asks for the network path of the shared folder.

  For example, I have the following shared folder:

  / Users/me/Documents/scans/Durable goods received

  on my computer that has name is:

  My iMac

  has an IP address:

  172.16.1.4

  wonder web server of the printer a network path (for example: \\mypc\sharedfolder) but I do not know how to translate my way above in the correct format.

  I tried the following:

  AFP://172.16.1.4//users/me/documents/scans/durable------Goods\ recipes

  but he doesn't like it.

  I also tried:

  Recipes of \\172.16.1.4\Users\bvz\Documents\scans\Durable of goods.

  Nothing helps.

  Thanks for any help or ideas!

  Hello

  First of all, make sure to install the latest firmware for the printer.

  SMBX (used by Lion sharing protocol) support added lately, and the device fails to access any forlder Lion shared with an older FW version:

  http://support.HP.com/us-en/document/c02919168

  You have shared the folder durable goods received ?

  If so, I guess the correct path would be as follows:

  \\172.16.1.4\Durable goods received

  Please let me know of any changes,

  Shlomi

• HP Officejet Pro 8620: Order of the pages back to the front in 8620

  Just for the record, I consider the withdrawal of the order of the configurable pages (rear need forward) of the latest version of the driver (downloaded on 02/05/2015) a serious error.  I sincerely hope that the option will be added to the next version of driver 8620.

  At the moment I'm running driver 6980 rather (who has this possibility) but hope to be able to return to the appropriate driver as soon as possible.

  I share your concern.  It is possible to download and to install the driver, Officejet Pro 8600 Plus as described in the post here.  The HP 8600 ProPlus material is very similar to the 8620 Officejet Pro, but the 8600 driver includes an option of page command on the Advanced tab of the driver

• OfficeJet Pro 8600 more Scan to the computer

  OfficeJet Pro 8600 more "computer scan", "Save as editable text" computer PC with Win 7 and JO 8600 Pro installed and operating normally, JO 8600 Pro on a wired home network.

  How does the 8600 file names and how can I control the names.  My 8600 JO ProPlus is name my text files using a name I once attributed to a sweep of several weeks rather than use some name generic scan or the date!

  To change the settings of advanced scanning

  Function of your printer, advanced settings contain options to adjust the brightness, contrast, quality scan, set the OCR language and change the destination of digitization.

• OfficeJet Pro 8620: Scanning in color and put the scanned on my computer, is it possible?

  I want to be able to scan to my computer and in color. There is however no setting I can find on the printer, and HP apps on my computer Mac, there is also no way to set all scan settings, such as color scan instead of grayscale. The web interface of the printer does not provide such a definition either. There are settings to specify where scanned files is put in the analysis to the computer, but how digitization is made, what resolution and color / gray scale is not defined anywhere.

  This should be a trivial thing to do, but I didn't spend hours trying to find such a context and have now given upp!

  All I want to do is be able to scan a document in color and put it in a folder on my computer in PDF searchabe. All this criteria seems to be impossible to do. There are no parameters anywhere for all this really bugs me. This makes this more or less impossible to use printer/scanner.

  Regards, Tommy

  Hi @tombensve,

  I understand that you are having problems of analysis to the computer in color. I want to help you solve this problem.

  I have provided a few steps by @ Sunshyn2005, which should help to edit your scan tasks.

  Can not scan in color.

  If there is anything else I can help you, let me know.

  Please select "Acceptable Solution", if these measures have helped to solve this problem. Thank you.

• OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

  Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

  Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

  When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

  Update HP says that my system is up to date.

  HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

  It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

  So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

  Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

  Thanks in advance 23. It is resolved! See to the end.

  I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

  Here is a series of screenshots when you run printing HP and doctor Scan:

  

  

  I click on "Scanning troubleshooting..."

  

  I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

  

  

  It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

  

  But if I go on and click on "Scan", bye bye:

  

  Everything is the same as the first time, as I remember.

  I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

  I launched a sfc/scannow:

  

  Before that, I changed the USB (a new one): no change.

  AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

  Do you think this says something about my motherboard (Asus X 79 Deluxe brand new) or on the Officejet?

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• HP OFFICEJET PRO 8600 PREMIUM: access to the eprint emails

  I have an eprint e-mail address but do not know how to connect and access the messages.

  Hello

  You can't access messages through the address of HP ePrint.

  Address intended to allow printing from a remote location by sending an email to this address, it will be printed as you find listed in the section "What is ePrint" in the document below.

  You can find more info on the HP ePrint service in the following document:

  http://support.HP.com/us-en/document/c03721293

  Kind regards

  Shlomi