OfficeJet pro 8620: scanning and capture app scan document

Similar Questions

• OfficeJet Pro 8620: Scan Back and Front within the app from HP for Pro 8620

  Hello everyone,

  I have an Officejet Pro 8620 printer and I want to scan a document from the application into the computer.

  If I click HP Scan and I place my document on the glass. Once I did I want to scan in the same document, papers, but cela I want to scan double-sided and I want to put in the upper entry not the glass. How can I do? If I tell the program to scan, it is just a face... Do I always have to select two faces in the HP scan before scanning to scan both sides papers? Is it possible to change the mind afterwards and I scans double-sided document in order to have a single document?

  Thank you

  Hi @Printermania17,

  Thank you for visiting the Forums from the HP Support! I see that you scan using HP Scan and want to scan on both sides. Yes, you must select each time the option Print 2 sides before you scan, unless you save it as a preset.

  Have a look here to save the presets on Windows 7: change the printing in Windows settings here you will be walked grace to save the 2 faces in a preset if you don't have to select each time you scan.

  I hope this helps, let me now if you have more questions.

• HP Officejet Pro 8620 - Scan to TIFF?

  I do not own this MFP is not in front of me. I'm trying to help a customer who continued to send a PDF that are too big for our portal.  If he could send as TIF/TIFF IMAGE, it would be probably much smaller.

  I have looked at the manual and don't see instructions/options for this.

  Does anyone have experience with this on this all-in-one printer? Is this possible?

  Thank you!!

  Hello there @Frannia welcome to the forums!

  I took a page from my scanner HP (on a Windows PC), there should be the ability to change the type of file to a TIFF file if the analysis of every day is selected. See what I had highlighted in yellow below. Ignore the red arrow to scan in PDF format.

  Also ensure the full functionality driver and the software is installed. If the driver is required, click on this link, select the operating system must be installed on the printer and pulled in and download it here:

  E-all-in-one printer drivers HP Officejet Pro 8620

  I hope this helps!

  Have a great Thursday

  

• OfficeJet Pro 8620: HP OfficeJet Pro 8620 scan low resolution

  According to the specifications of the OfficeJet Pro 8620 offers a resolution of up to 1200 dpi scanning, but the scan software offers only up to 300 dpi. How can I scan at a higher resolution than 300 dpi?

  Thank you for your response.

  Hello

  Automaric document feeder allows scanning up to 300 dpi, to analyze higher resolutions, you will need to use the glass flat.

  Place your document on the glass and open the HP scanning software, change the source as glass flat instead the default (use ADF if loaded), then you will be provided with the option to select a higher resolution.

  Kind regards

  Shlomi

• HP OfficeJet Pro 8620: HP OfficeJet Pro 8620 Scan to Email function

  HP OfficeJet Pro 8620 is a great value for all the features it offers. "Scan to Email" was one of the reasons why I bought this printer. Even if I can do this fucntion work with my gmail and iCloud emails, I feel very uncomfortable in the provision of those emails of credentials while creating this function.

  (1) only the printer stores the name username/password encrypted?

  (2) EWS don't encrypt the password while it will send to the SMTP service?

  (3) HP provides SMTP service with connected HP or HP Support Forum's securities (this forum!). I'll feel more comfortable in the use name of user and password of HP for this service than GMail or Apple

  Your help is very appreciated.

  Hello

  If I remember correctly, the printer should offer to save the e-mail address in the address book during the scan to email, I have not any access to the printer properly to ensure that.

  In addition, to add the e-mail addresses to the address book, follow these steps:
  1. open the built-in web server (EWS) by clicking on the printer homepage (SAP software HP Officejet Pro 8620 or)

  by using the IP Address of the printer from your browser (click it Ethernet or the wireless icon on the bottom of the screen to see it.)
  2. on the scan tab, click address book.
  3. click on new to add a unique e-mail address.
  4. follow the on-screen instructions. The entry is added to the address book Email.

  You can add up to 15 email addresses.

• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJet Pro 8620: Scanning in color and put the scanned on my computer, is it possible?

  I want to be able to scan to my computer and in color. There is however no setting I can find on the printer, and HP apps on my computer Mac, there is also no way to set all scan settings, such as color scan instead of grayscale. The web interface of the printer does not provide such a definition either. There are settings to specify where scanned files is put in the analysis to the computer, but how digitization is made, what resolution and color / gray scale is not defined anywhere.

  This should be a trivial thing to do, but I didn't spend hours trying to find such a context and have now given upp!

  All I want to do is be able to scan a document in color and put it in a folder on my computer in PDF searchabe. All this criteria seems to be impossible to do. There are no parameters anywhere for all this really bugs me. This makes this more or less impossible to use printer/scanner.

  Regards, Tommy

  Hi @tombensve,

  I understand that you are having problems of analysis to the computer in color. I want to help you solve this problem.

  I have provided a few steps by @ Sunshyn2005, which should help to edit your scan tasks.

  Can not scan in color.

  If there is anything else I can help you, let me know.

  Please select "Acceptable Solution", if these measures have helped to solve this problem. Thank you.

• OFFICEJET PRO 8620: PRINT AND SCAN THE DOCTOR

  I GOT MY SCANNER WORKING, AFTER THAT UNINSTALL WINDOWS 10 (NO NOT THE BELOVED), REINSTALLING ALL SOFTWARE USING THE INSTALLATION WIZ LINE PRINTER. I DOWNLOADED DOCTOR P & S 4.7. IT RUN BUT STALLS ON (WIA) AND STARTS THIS SELECTION BUT BLUE ARROW FLASHES SIMPLY BUT NEVER PRODUCES MORE AWAY, I HAVE TO KILL IT APP USING THE TASK MANAGER. What's new?

  Hi RANYAR,

  I'm glad your problem is solved!

  Please consider tagging 2 Message like "Accept as Solution" so that someone else in the community who may encounter this problem can more easily find the solution.

  Best regards!

• OfficeJet Pro 8620: Removal of e-mails on Officejet Pro 8620

  I need to remove a few email addresses I've added on the printer but cannot find how do.

  Thank you

  Hello

  Open the HP Officejet Pro 8620 software, and then click the link for the built-in webserver (EWS).

  Open the Scan tab, the Scan to Email section you will find an option to manage the address book to the printer.

  Kind regards

  Shlomi

• HP Officejet Pro 8620: HP Officejet Pro 8620Print will not print oversized envelopes

  I thought I had followed the instructions allegedly simple re plug my new printer HP Officejet Pro 8620 in turn. Something to do with the connection via ethernet? I plugged it with a money USB cord.

  Then, when I tried to print something printable HP, the site does not recognize or find my printer.

  I also can't seem to print envelopes of various sizes. The instructions to keep your printer drivers on the evolution of the saying.

  Can you please help? The saleswoman of Staples said it would be easy. HAH!

  Thank you for your time and let me ride my rants. I enjoy your site and it.

  Hello

  HP pads are only available in the network connection, and no USB connection.

  To connect the printer to the network yoru connect it to your router wirelessly or through an Ethernet cable to any of the router LAN port, then you can activate printable HP.

  You must reconfigure the printer by opening the HP Officejet Pro 8620 software, and then click the utilities tab.

  Click Printer Setup and software and follow the steps to connect to a network printer.

  To set a custom size support size envelope follow these steps to configure the size within the confiugration forms your system, then the size configured support will be available in the print driver.

  You can follow these steps to set a medium size custo:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613/document/c03890386/

  Note that the printer supports a size order of 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long. any value higher or lower is not supported and is not listed by the print driver.

  Shlomi

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• All-in-one Officejet Pro 8620: officejet pro 8620 all-in-One scan negative

  How to scan negatives and 35mm on a HP Officejet Pro 8620?  I recently read it is possible on older versions, but can not find all the information about the printer I have.  Please answer quickly because it's something I have to do for my business.

  Hello

  Negative scanning requires a special film holder (as in This example), indeed such was offered by older models and not in the past years.

  The 8620 do not offer this kind of functionality, as well as any current inkjet all-in-one device and you can't scan negatives with your printer.

  Only proffesional scanners offer a these these days, not all in one of the devices.

  Here's the only model I have managed to find to your purchase today, there could be some more and it's worth trying a such google searh:

  Digital flat HP Scanjet 5590

• HP Officejet Pro 8620 shows a black line on scanned documents

  I have an Officejet Pro 8620. Just bought two months ago and everything was fine. I scanned just, however, an element through the feeder and it has a verticle black line subject to halfway, going down the whole page. What can I do to fix this? This is not the case again using the dish.

  The question that you see is caused by a small spec on the glass of the scanner ADF, thin glass just left of the main bed.  Clean this area as on the solution three of the document here.

  I found that shining flaslight parallel to the glass of the ADF can highlight the spec, it may be difficult to see.

• HP Officejet Pro 8620: One side scanning instead of both sides

  Whenever we scan with the printer using ADF, ALWAYS scan both sides of the document. We want to scan only ONE side, but we cannot find any setting switching on both sides for only one party to scan. It's very frustrating because whenever we scan, we have the right page and one white. We use Adobe Acrobat and driver scan TWAIN of the model.

  Is it possible to set up the printer we want?

  Best,

  JM

  Hi @keyser2015,

  Welcome to the HP Forums!

  I see you try to do a side scan instead of the two sides, with your HP Officejet Pro 8620 on Windows 10. And I'm happy to help you!

  Each scanning program, has their own features. I'm not familiar with the use of Adobe Acrobat, so it is possible the functionality are not available in this particular scanning program. If you need help on the use of Adobe Acrobat, I would say to contact our Support from Adobe, for assistance.

  In the meantime, I suggest try using HP Scan instead and see if the option is available on the main screen to choose scan front side. If you have trouble with the HP scanning program, please try our HP print and Scan Doctor, to see if it can automatically solve the problem for you!

  Hope this information is useful and thanks for posting!

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