OfficeJet Pro 8625: Printer goes offline

Similar Questions

• OfficeJet Pro 8625: Officejet Pro 8625 - print preview is not available

  I just bought the Officejet Pro 8625. My last 2 HP printers had a preview option print that I can put by default, so I can listen to excerpts or my custom print job to afford to cancel or specify if necessary pages. Now, I'm wasting paper and ink not knowing how the work will look like before committing the print job. Miss me that it allow me to preview before printing? HP has a software update to resolve this issue, or they didn't neglect it? Why they would remove this option? I can go back and is no longer buy HP products more because of this.

  Hi @troendlyj,

  Welcome to the HP Forums!

  I hate to be the bearer or bad news, but I think that's going to be the role here today

  The feature print preview in previous versions of the software is more included. Some programs may have built based on preview before printing for you to use, but if not it not there no other option available from the printing software preview.

  I hope that answers the question, even if it wasn't the answer you were hoping for!

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• HP Officejet Pro 8600: Printer list offline when it is not.

  Printer list offline when it is not.  I connect wireless to my network that everything is connected properly; can scan etc, but when I try to print it says printer offline.

  I didn't turn Windows 10 for much question of withour months, now today go... tried everything!

  Hello

  Thanks for the comments.

  You can try the following:

  Creating a TCP IP port

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• HP Officejet Pro 8625: Printer - disable the Fax Log printing

  Hello world

  I am trying to turn off fax printing logfile. I have searched and tried the suggestions on other threads; However, they all say to click on Confirmation of Fax that does not appear as an option. Here's what I did-

  -> Configuration-> Configuration-> fax reports fax?

  The remaining options are:

  Last Transaction

  Journal of faxes

  Speed dial list

  Caller ID

  Junk fax

  Someone help me please it becomes very frustrating.

  Hello

  Tap of the printer installation icon, then select Fax Setup.

  Then select advanced fax setup and set the Fax of Confirmation as Off.

  Also ensure that the Fax error report is defined as disabled in the configuration menu of advanced fax even.

  Please let me know if any difficulties,

  Shlomi

• OfficeJet Pro 8625: printer shows as fax only

  The State of the printer indicates that it is configured.  I am able to print from my laptop (WiFi), but not from my office (WifI).

  Jobe feeling all enter fax, no printing.

  Hello

  Please try

  Click Start > devices and printers

  Right-click your printer, and then select set as default.

  In the opposite case

  Download the following tool and run it on your computer:

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-4/HPPSdr.exe

  or

  re-install the software and driver.

  Kind regards.

• HP Officejet Pro 8625: HP Officejet Pro 8625 impossible to change the order of printing back to the front and want to change

  HP Officejet Pro 8625 cannot change the order of printing back to the front and want to change

  The Officejet Pro 8600 driver has a 'Page order' option in the driver, and it is compatible with the Officejet Pro 8625.  You can install this driver in point 8.1 of Windows as follows: first download and install the driver Officejet Pro 8600 from HP here.  When the installer asks how the printer will be connected select "ignore the connection at the moment, I'll do it later."  After that go to printer and devices, right click on the Officejet Pro 8625, printer, advanced, pilot, new properties, then select a manufacturer HP (Hewlett-Packard) and select HP Officejet Pro 8600, next, done.  Click the Officejet Pro 8625 properties, general window and in the rear upper part called Officejet Pro 8625 (or what you want the printer named...), OK.  The Page order option will be available in the Advanced Printer Options tab.

  

  

• OfficeJet Pro 8625-impossible to scan documents to PDF format with windows 10

  I have an Officejet Pro 8625 printer.  I can't scan documents to pdf format.  There is no option for pdf and documents scan photos not documents.  After you have installed Windows 10, I got a message to insert the cd of printer provided with the printer.  I have done, but received no other directions.

  Hi @dj53,

  We have the option to save the file scanned in PDF format if we use the HP printer Assistant application (this is part of the HP printer software)

  Please refer to the document URL support

• OfficeJet Pro 862: Officejet Pro 8625 not print wireless

  Printer worked and printed wireless for a few months and then all of a sudden it stopped being able to print wireless.

  Everything seems correct, wireless connection, print test paper, etc.

  But when I print a word file of MS office since T430 victory 8.1 portable, the printing pool show status 'Impression' and then disappeared. In the Officejet 8625 Panel, there is a "Print report" message flashed in very shot time. Then nothing happans.

  I tried to reinstall the printer, use the HP printer help and HP print and Scan doctor, even check the status of the printer in Web Serive printer, everything looks Ok. In the embedded Web server, tools-> Magagement job-> Job Monitor, the stutas of work says 'done '.

  Any ideas on how to solve this problem?

  Hey @ziyoo,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem that you are experiencing when you try to print from your computer Windows 8.1 wireless to your HP Officejet Pro 8625 e-all-in-one printer today. Thank you for all the troubleshooting steps you tried before reaching out for support. Right now, I don't think the wireless printing problem that you are experiencing is caused by your printer or your network connection. On the contrary, I believe that the wireless printing problem is caused by your operating system.

  Recently, Microsoft has released a hotfix to correct network printing issues in their Windows 8 and Windows 8.1 operating systems. These wireless printing problems consist of 'partial printing' and questions 'offline '. The questions seem to affect several brands and models of wireless printers. Can I have it please click here to download the fix. Once the site opens, please click on the available hotfix downloadbutton. Please follow the prompts on the screen to install the hotfix. Once the hotfix has been installed please try again to print.  If printing still does not work you need to restart your computer to allow the Hot Fix to take affect. Once your computer turns please try again to print.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet Pro 8625: Remove printer OfficeJet

  I need to remove a printer HP OfficeJet Pro 8625 (8620) laptop.  The printer is a shared Ethernet network device.  I guess I have to remove both the printer itself (via Control Panel) as well as the associated software (drivers HP).  What is the correct order for this (first remove the printer or remove the first HP software)?  Is there anything else I need to do?  I want to completely remove the OfficeJet from the laptop, as it was never there.  I then reinstalled the printer from scratch on the laptop.

  Thanks for your help on this issue.

  Hello

  First remove the HP software from the control panel > Unisntall a program.

  Removing software will remove probably any existing device as well.

  Only if a queue of the remains of printers and printer peripheral slot select Remove an instrument to remove.

  Kind regards

  Shlomi

• HP Officejet Pro 8625: I am able to print from windows, but not able to print from Word

  I installed an HP Officejet Pro 8625 wireless to my network.  I am able to scan from my computer and print from Chrome, but am not able to print from Mozzila or Word.  I replaced a HP Officejet 6500 with this device.  I can print from my mobile devices.   Any help would be welcome.

  Hello

  I found the answer to that by trawling for ever, it IS a HP PROBLEM, ARE YOU listening TO HP?

  the fact is that the printer driver will agree that a system administrator to print from some programs, Adobe, Office, Wordpad there more, but if you apply this fix, they will print

  go to the HEART control PANEL > USER ACCOUNTS > CHANGE USER ACCOUNT SETTINGS.

  Drag the slider to the bottom never notify, and then restart your computer.

  works on windows 7

  Indeed, you raise your account to an admin sys, but if HP has got their act together, they would sort this issue, because it is everywhere in their forums.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• HP OfficeJet Pro 8625: Update was downloaded now, when I hit print I get 'Send Fax, HP OfficeJet Pro 8620' window

  My HP OfficeJet Pro 8625 newly purchased printer was printing fine until I downloaded an update online. Now when I try to print I get the "Send Fax - HP OfficeJet Pro 8620" window. I have not selected the correct option on the update. I do not use nor I set up the fax on my computer or a printer. How can I fix this problem?

  Hello

  In Control Panel, select devices and printers.

  Right-click on the printer 8620, and then select set as default printer.

  Select the printer listed without 'Fax' in its name and confirm.

  The application used to print as if sure you select the print queue that does not include 'Fax' in its name.

  Shlomi

• OfficeJet Pro 8625: Question of installing the printer

  I bought a Officejet Pro 8625. It included an accessory "duplex unit". What I have to install the duplexer (which automatically make double-sided printing) if I want to do double sided prints for certain documents only?

  Hello

  You must install the duplex module because it is part of the paper for the printer path.

  You can enable or disable the use of the printer driver the duplexer by changing the print on the both sides option in the driver.

  Kind regards

  Shlomi