OfficeJet Pro All-OneP 6835: CONNECTED to HP ADDING

Similar Questions

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• 8600 Officejet pro all-in-one: 8600 cannot connect wireless Officejet

  Unable to connect wireless when adding the printer.  I can see the IP address and the name on the report to the printer, but can not see the printer when I try to log on my computer.  It worked fine until I loaded the latest patch. It's the same thing with another 8600 and I got to the wire that one for the router to print.  This 8600 is too far from the router to run a cable (at the top). (only about 20 feet of actual distance.) I see that the printer is enabled on the router.  I tried to add the printer to the computer with the IP address and the hostname without success. We were working wireless until today.  I've uninstalled and reinstalled the driver without success.  Still do not see the printer.

  Any suggestions?

  I forgot to say that I fail to see the printer wireless to 2 separate computers - an 8.1 and other windows 7.

• HP Officejet Pro 8600: No Wifi connection between the computer laptop and HP printer

  Hi, I just added W10 os for my laptop, I was on os W7, work system very well, my printer is Office Jet Pro 8600, both laptop and printer are connected to my wireless router, but my laptop cannot find my printer, I misplaced my original disc, can anyone advise me on what it takes to please. TIA

  Hi @Rockabilly,

  I was able to locate the software you're looking for, but from your description, not having is not the software may not be the question. I will first provide you with the software, then if you continue to have problems, let me know and we can go from there.

  Printers HP Officejet Pro 8600 Plus and Premium e-All-in-One

  E-all-in-one printer, HP Officejet Pro 8600 - N911a

  Alternatively, you can also download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help users download and install the latest and most appropriate HP software solution for their HP printer.

• HP Officejet Pro 8500 has: WIFI connection to printer after moving from a computer in another city

  I recently moved from Nevada to California with my printer.  I can't go to the printer.  The wireless light is lite. The printer has worked with this computer I Nevada. Promp in window says "printer is unable to connect to the server.

  "You can connect to the server through a proxy server" what is a proxy server address

  Hi @Raggetty ,

  I understand that you are having problems with the printer via the wireless network. I will definitely do my best to help you.

  Since you have moved, you must install the printer on the network.

  If you haven't already done so, restore the default settings of the network printer. Go to configuration, network, restore default network.

  Then set up the printer on the network again.

  Follow this document:

  Configure the printer to a wired network or wireless for the HP Officejet Pro 8500 has e-all-in-One Printer Series.

  If you need help to set up the printer on the network, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 8500 a909g wireless connection problem

  I have a printer wireless OfficeJet Pro 8500 a909g.  My PC is Windows 7 (64-bit).  Recently, the printer wasn't working reliably and we took to reboot our router frequently at the same time.  Router problems seem to be solved because my PC at home and the work laptop are well connected and running.  However, the printer would not work last night when I really needed.  The documents would appear in the queue, but never reach the printer.  Today, I uninstalled all the software of HP using the CD of origin and reinstalled all the latest software and drivers from hp.com.  Of course, I rebooted the printer several times during this process.  Using the Network Wizard wireless via the screen of the printer, I am able to locate my SSID and enter the WPA key.  The printer confirms that it is connected to the network.

  If my computer and printer are both connected to the same network why can't the HP software locate the printer?  Whenever I try to run the installation/Setup program it tells me that there is no HP printer on the network.  As I said, this printer has worked on this wireless network in the past.  I also downloaded and run the scan HP and difficulty of the program to see if she could solve the problem without success.

  Any other suggestions?

  Well, what I'm going to make you, it's just a basic uninstall and reinstall the printer. I'll describe the steps and you are right, we can use the USB > wireless Assistant. You can access that by running the software after the installation of the USB. Here are my steps...

  First of all, if you use a USB cable, be sure to remove it. Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  The START menu type "%temp%" and press on ENTER. Here, I want you to press Ctrl+A and press on REMOVE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Follow this link to download full feature software and drivers of the printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=3752459

  Install and let me know the result!

  In addition, here is how you set a static IP address: allocating an address static IP to your printer of HP Wireless - Windows 7 - YouTube

  Have a great day!
  

• More OfficeJet Pro 8600 - Apps error - "connection error".

  Hello

  Newbie question maybe, but it made me a bit puzzled.

  I have a HP Officejet Pro 8600 Plus on a wired connection to my router/ADSL modem from the sky, using a static IP address.

  When I go in Apps he pulls the bottom of the list of Apps installed OK, but when I select one from the printer control panel it trying to connect, and then generates an error.  I don't see a place that I have to configure anythign.

  I have a woerkign hp ePrint Center account, ePrint works (finally!) when I send docs to my address email eprint, and also via Google Cloud Print and Apple AirPrint.  While it's not ruining my life, I would like all the functions of the printer to work :-)

  I can print to a network folder, as long as it is on a PC, even if my SIN, it will not print to for some reason, but I guess that's another question :-)

  Any help is greatly appreciated!

  MF668

  Hi MF668.

  Try to define an alternative DNS and check if that can help you:

  1. Tap the wireless on the top of the screen of the printer and look for the IP address is.
  2. Access to the IP of the printer through the web browser on your PC.
  3. Click the network tab.
  4. Under Wired click IPv4.
  5. Under the DNS Configuration, select manual.
  6. Set the address preferably as 8.8.8.8
  7. Set the e-mail address alternative as 8.8.4.4
  8. Click on apply to confirm the change.

  Now, turn the printer off and turn it back on and check for the difference.

  Shlomi

• HP Officejet Pro 6830 does not connect to WiFi

  I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

  Hi @CWoodland ,

  I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.
  
  I would check the network on the Mac password, to verify that the password is entered.
  How to find the password WEP or WPA key for your wireless network.

  You may need to restore the default settings of the printer, and then try again.

  Go to configuration, network configuration, restore the network settings.

  Then run Wireless screen of the printer configuration wizard again.

  Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

  If you need help, let me know.

  Have a great day!
  Thank you.

• OfficeJet pro 8620: how to connect my laptop directly to my officejet pro 8620

  Hello

  I appreciate what may be a simple question so apologies in advance!   I've been printing for a while but now need to print directly from my laptop without using the wireless connection wireless.   Please can you advise how to do this?  I tried to plug in an ethernet cable but it doesn't seem to work, and although I tried to look online guides, that I can't find an answer that works in EEM.

  Thanks in advance

  Hello

  Thank you for using the HP Forums.

  You can use a USB cable to connect directly to your printer.  (do not connect the USB cable first! Read more on how to add a new printer (connection))

  You will need to install the software to add the extra connection.

  Assuming that you have installed the FULL features software, follow these steps to add the USB connection:

  1. click on start. Programs > HP > HP Officejet Pro 8620 > click on the printer

  (you can also click the icon of the printer on the desktop)

  2. This will bring up the HP printer Assistant

  3. go to "Tools" > Device Setup & Software

  ("Note: this is not available in step 1: Device Setup and software")

  4. connect a new printer.

  5. DO NOT connect the USB cable until you are prompted to do so by the software!

  Once installed, the USB should be the default printer.  If you want to print using the wireless again, you will need to select the correct printer with wireless as a result.

  Hope that helps!

• OfficeJet Pro 8600: Unable to connect printer OfficeJet after update Win10

  I had my Officejet pro 8600 perfectly connected wireless to Win 7 for several years.

  After the update to Win10, I am unable to connect to the printer. The printer status shows that driver is not available.

  I checked Win10 and Adobe by other suggestions from the forum. both are up to date with the latest version.

  I uninstalled and reinstalled the printer Win10 driver and the download driver HP. None succeeded.

  Run the convenience store Win10 shows that the print spooler cannot be started. He is set to start automatically, but is currently stopped. I can not start it manually, and it does not start after a reboot.

  The fixed! I found the following information on a page of the Microsoft Help forum:

  Thanks to http://www.registryrecycler.com/blog/2013/12/how-to-fix-printing-error-in-windows-8-1/ for the fix.

  Apparently, the Windows 8.1 updates had the same problem.

  Editing the registry is necessary. Make sure that you have a backup of the registry before making changes.

  • Press the keys Windows + R on your keyboard to open the run box.
  • Type regedit in the box run and press Enter to open the registry editor.
  • Confirm the UAC message by clicking on the Yes button.
  • In the left pane of the registry editor, expand HKEY_LOCAL_MACHINE to find the key below.
  • SYSTEM\CurrentControlSet\Services\Spooler.
  • While the spooler key is highlighted, you can navigate the right pane to assign the value DependOnService.
  • Double-click the string value to change the data.
  • The data in the value field should contain the text saying RPCSS, followed by http in the next line.
  • Select and delete the letters http and click OK to save your changes.
  • Leave the part of RPCSS to the value data as it is written.
  • Close Registry of Windows and restart your computer.

• HP OfficeJet Pro 8610: Printer cannot connect to the new wireless network

  I got the OfficeJet Pro for a while and everything worked very well (including wireless printing from my Mac and iPad AirPrint). Yesterday, we got a new Modem Router (from Ubee). As I tried to connect the printer with the new network, I fail miserably.

  Here's what I've tried several times: on the small screen of the printer, I select: Network Setup > wireless setting > Wireless Setup wizzard. The printer seems to networks, find the network and asks me the password, I get the password (I did this several times, so no typos!). The printer then "trying to connect to the network"... then it crashes: for a very short moment, I get a blue screen with a white error code (not always the same, for example.) B3FF3802) and then the message "error in the printer, turn off the power, then press.

  I turned off the printer and turn it back on several times (incl. pulling out the power plug and restart after a while), but when I go through the steps above, but I just get the same endresult.

  I deleted the old network as I feared it might interfere with the creation of the new network. No noticeable effect.

  I printed the "results of the wireless network test," which confirms that "your HP printer is unable to connect to your wireless router. In the results of the diagnosis, he states that 'network name (SSID) was found - Fail.

  I quite understand the message that the printer detects the network and shows good SSID / network name. I thought to enter the SSID manually but can't find where I could do.

  I'd be very grateful for any suggestions on what could be the problem (I can't imagine that the printer would not work with a new router... I searched the internet and found stuff on 'Hello compatibility', but do not know which is the issue I'm facing.

  Thanks for your help!

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

• OfficeJet Pro HP All-o 6978: HP OfficeJet Pro all-in-One Printer 6978

  The all-in-one printer HP OfficeJet Pro 6978 does printing on thick paper?  I see in favor "thick, plain paper", but do not know what it is.

  Thank you.

  Hello

  Thank you for using the HP Forums.

  Please refer to the form, it does not support some cardstock:

  http://support.HP.com/us-en/document/c05061732

  Thank you.

• HP Officejet Pro 8610: printer directly connected to the Internet

  I'm trying to register for the HP ink cartridges.  The application calls a code to write on request.  However, the printer tells me that Web services are not enabled on my printer.  How can I connect a printer directly to the Internet.  I use a USB cable to connect the printer to my laptop.  Can someone help me so that I can complete the application of the ink?  Thank you!

  mcbrighde

  Hello @mcbrighde,

  Welcome to the Forums of HP's Support. I understand you are trying to join the instant ink program, but need assistance in obtaining your printers code request. I would like to help.

  In order to get the printers claim code, you will need to have the printer on a wireless network. An ethernet or LAN connection will also work. This will give the internet access to the printer so that the ink levels can be monitored.

  You need not remove your USB connection for the printer on the wireless network.

  The following link will help put your Officejet Pro 8600 on the wireless network.

  HP OfficeJet printers - printer wireless (Windows) installation

  Once the printer on the network, tap the icon of ePrint/Web Services to enable Web Services and acquire the printers claim code. The icon you are looking for is in the lower left corner of the screen printers.

  

  You can also use the following link to view more detailed instructions.

  HP - service and using HP ePrint printers

  If you need further assistance or have any other questions please let me know.

  I'll be happy to help you.

• OfficeJet Pro 8600 is not connecting to my router from 3 BT HomeHub

  Hello

  I'll put up my new of Officejet Pro 8600 today and I was not able to get connected to my wifi router. If I try to use the wireless configuration wizard, I get an error saying that the password that I entered is incorrect (this is not - I tried several times to be sure) and I can't use the WPS connection option because this feature is currently disabled on the HomeHub 3 routers.

  Can I connect the printer directly to a computer (via USB) or router (via ethernet), but none of these options is convenient as a permanent solution, given the current provision of my home office.

  MAC filtering is not in place on the router.

  You have other options I can try to get this printer running on my home network?

  Concerning

  Sabine

  OK - got this problem 10 minutes after posting the original question. Typical!

  The solution was to connect to the main desktop via USB and then use the 'Wi - Fi connection transfer' option in the HP configuration utility.

  Concerning

  Sabine

• OfficeJet Pro All In One 6835: Officejet Pro 6835 printhead error

  My Pro Officjet 6835 all in one shows a printhead error.  I installed new ink cartridges about 2 weeks ago, and it printed fine since then.  I tried troubleshooting.  When I try to "Clean printhead" computer, it simply says "printer is busy".  When I try to clean the printer configuration menu, it shows that it is cleaning for about a half second and then returns to the maintenance printer screen.  On one attempt, it seems to work, but after 3 hours, no there was no change or action.  I have reset the printer (unplug the unit for more than 60 seconds - of the printer and the power outlet), off several times and contracted cartridges to attempt to clean the print head.  It doesn't seem to be removable, so I'm stuck.  I'm currently under Mac OS X Yosemite 10.10.3.  I really need to be able to print several documents as soon as possible.  Help?

  Hi @customerHI

  I would advise to call HP telephone support. The print head is not replaceable, and you will need for the printer needs to be replaced. Can you please post back to let us know how you go?

  Thank you

  Ciara

  Americas & Asia

  http://support.HP.com/us-en/document/c04839288

  Europe, Middle East, Africa

  http://support.HP.com/us-en/document/c04839289