Wireless adapter no longer works

The other night, I left for work and my wireless connection worked.  When I arrived home my computer had completed and updated auto and rebooted, and my wireless connection disappeared.  I disabled the card and back on... nothing.  I took the card and replaced it... nothing.  I've uninstalled and reinstalled... nothing.  At this point, I thought that my card had gone bad, so I bought a new.  I uninstalled the old then installed a new... nothing.

In Device Manager, everything appears and windows says it all works.  When I remove the card and replace windows it recognizes each time as it should.  I know that the wireless signal works because my laptop and other computer are wireless and they never missed a beat, but despite everything I rebooted my modem and router, still nothing.

It acts like the wireless on my computer is off, but I can't understand why or how that would have occurred.  Help, please.

Hi BriLittrell,

Method1

Check out who are the updates which has been installed on the computer before that the problem began, later, uninstall it and check if that helps.

  1. Open installed updates by clicking on theStart button, clickingControl Panel, clickingPrograms and then underPrograms and features, clickingView updates installed. Note the number KB for the updates have been installed before this problem started.
  2. Select the update that has been installed and uninstall updates.
  3. Restart the computer and check if that helps you connect to the internet

Access the link below for more information about uninstalling updates.

http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

If the steps above fail, follow method 2.

Method 2

You can perform a restore of the system to date to before the updates were installed and check if it helps you to solve the problem.

To restore the operating system to an earlier point in time, follow these steps:

1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

If you are prompted for an administrator password or a confirmation, type your password or click on continue.

2. in the System Restore dialog box, click on choose another restore point and then click Next.

3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

4. click on finish.

The computer restarts and system files and settings are back to the State they were in when the restore point was created.

Access the link below for more information on restoring the system.

http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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