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• Satellite P300-1 year - Touchpad problem with AC adapter / CC

  I have a laptop Satellite P300-1 year and from the beginning (two weeks)
  I have a touchpad problem: it will not immediately responsive and the pointer shakes when pressing the key. Very often, it freezes for only one or two seconds.

  It's VERY annoying. A USB mouse works perfectly.
  I tried to reinstall the drivers of the ALPS, tried Synaptics ones, just try Windows Vista drivers: no way.

  Now, I found the reason: this question is present only when the laptop is powered by the AC adapter / CC.
  With the battery, the touchpad is perfect.

  I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore!
  Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  Anyone had this same problem?

  > I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore! Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  The point is that your laptop should be always verified using the Toshiba factory setting.
  Why? Because the ASP wants to make sure that this issue is not related to a software problem (compatibility problems with applications 3rd part). Software problems are not covered by the warranty.

  In addition the ASP will always recover the laptop before the verification of the pieces of equipment to malfunction. Therefore, you should always back up your data from the HARD disk until you send the laptop to check.

  I recommend you to reinstall the operating system using the Toshiba recover disc and then check if the problem appears.
  If yes you can contact ASP and could provide all the necessary details for only one technician.

  Good bye

• Tecra A8 - Touchpad problem

  Hello Forum,

  I use a Tecra A8 model, 2 GB memory, XP SP2. Since a few weeks I have the following problem:

  (1) if I move my finger across the touchpad (fast or slow), the cursor remains on the position, if--if I'm not touching the touchpad.

  After 1-2 seconds the cursor Duke, I've hit the touchpad and works normal (moves as I move my finger).

  (2) if I touch the touchpad with my finger only, not to move the cursor makes little jumps and movements, very, very slow (I think that 1 mm in 3 seconds) to the top, left corner of the screen.

  My Questions:
  What kind of error is it?

  Anyone of you advice or recommendations?

  Best regards

  Peter

  To be honest, it is not some sort of error. I have older Tecra M1 and something like that happen to me. Even on new laptops can happen that the mouse pointer move slowly without reason. If you touch mouse even once, it will be stops and you can use the mouse again.

  I don't know how you're using your laptop, but if you use it on the desktop, the best thing you can do is to use an external mouse and completely disable an internal. After doing that the mouse pointer must be stilly.

• HP 15 af-100nc: touchpad problem

  Hi, I have a problem with my touchpad Synaptics (15 HP, Win 10) - once I change the settings (two fingers scrolling etc), it resets the default settings after restart the laptop or simply close the session. Is someone has any idea how to fix? I would be grateful any advice! Thank you

  Step 01: Press and hold down the Windows key and press R
  
  Step 02: Please enter type regedit in the box run & hit
  
  Step 03: In the registry editor, navigate to the following
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
  
  Inside, look for a key named DeleteUserSettingsOnUpgrade
  
  Step 04: Please right click on the key and select Edit
  
  Step 05: Now lets set the data value to 0 (zero) field and click Ok
  
  Note: Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on Thumbs Up white on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Pavilion 15-ak006nc (ENERGY *): keys to Action and touchpad problem

  Hello

  I just bought new HP Pavilion Gaming Notebook - 15-ak006nc (ENERGY STAR) with W10 home x 64.

  In the beginning, I have problem with action keys. They are as default, so when I press F5 to refresh something, it turns on just the keyboard lighting and for updating I have to press the FN + F5 key. Is it possible to pass it for action keys, I'll need to press the FN button and not for normal F-keys? (I used them a lot - F2 rename, alt + F4 to close etc..)

  Second question is about the touchpad settings - after each restart/on the machine, I have to change the settings, or load saved profile with my custom settings. Y at - it an option to change the default settings?

  Thank you very much!

  Hello

  About the f key, you can change this as follows.

  Shut down the laptop.  Tap away at the esc you key start Notepad to open the Start Menu.  Select the Bios ( f10 ) option, and then change the figure in the document at the following link.

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c02035108&DocLang=en&docLocale=en_US&JumpID=reg_r1002_usen_c-001_title_r0002

  To fix the parameters of the touchpad constantly being reset, try the following.

  Hold down the Windows key and press R

  In the run box, type regedit and press enter

  In the registry editor, navigate to the following

  HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

  Inside, look for a key named DeleteUserSettingsOnUpgrade

  If it is present, right click on the key and select Edit

  Set the field data of the value 0 (zero) , and then click Ok.

  Close the registry editor.

  Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot.

  Kind regards

  DP - K

• HP Envy 15: Touchpad problem

  The model # is 15 t-j100. Product: E9W31AV

  Just in the last two days, I was unable to move upward or downwards from a Web page or a document by dragging two fingers upward or down on the touch pad. Everything else seems fine, the cursor follows finger mu, left and right mouse buttons ok. No changes made to the machine, no new software not added. I guess it could be a driver problem, if so where can I get the driver? And how do I install it?

  Thanks for any advice,

  David

  HI @David12228 ,

  Thank you for your inquiry.

  I understand that, for these last two days, you have been unable to move upward or downwards from a Web page or a document by dragging two fingers upward or down on the touch pad. Everything else works on the Touchpad. You have not made any changes to your laptop or added new software.

  Here is a link to the HP ENVY 15 t-j100 Select Edition CTO Notebook software and drivers page.

  Did you run HP Support Assistant using the HP updates?

  You did all your Windows updates?

  Affluent, you ran the Windows troubleshooting tool?

  Alternatively, you can try to uninstall and reinstall the driver.

  Here is a link to use and configure the TouchPad (Windows 7 and Vista) that can also help.

  If the issue remains, you can try a restore back before this happened.  HP and Compaq PC - Restore Windows to an earlier Point (Windows 7).

  Good luck!

• (Redirected) 15 7547 Inspiron Touchpad problem

  The Inspiron 15 7547 comes with a driver for the touchpad momentum 2010, which seems incompatible with Windows 8.1.  As delivered, this driver is enabled to run at startup (see the Task Manager).  In all there is no driver for the touchpad on the support site for that model.

  The major impact: If switch you users back more than once, all the programs that were open on the desktop are closed when you return - which is not a standard Windows 8.1 behavior.  If a user then, a range of sign ons to come back on.  In the presence of an antivirus like AVG or Avast, the impact is really weird.  The short-term solution is to disable the driver in the Startup tab - change username and logout then follow the standard behavior of Windows 8.1.

  The lesser impact is that, with or without that the driver is activated at startup, touchpad functions well enough as a Microsoft "precision touchpad", but do not receive you additional features that the touchpad is designed to have.

  I spent a lot of time to find the source of the problem and am not very happy about it.  Dell is expected to provide a driver updated to momentum (some are available for other models, but they do not seem to work on 7547) or an explanation why it cannot.

  tmalbany

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• Split x 2, touchpad problem

  The Split X 2 HP with processor i5 and WIndows 8.1

  I bought a x 2 split this last November and I had a problem of re-occurred since I got it. During use, the mouse will often freeze and my touchpad does not work. Can you please tell me how to fix this? I am a student engineer and I need my computer works fine for my work. Thank you

  Hello

  I recently used a Split 13D x 2 that has the same problem and the next seems to correct the problem.

  Open windows control panel and open the Device Manager.  Expand "Controllers of Bus USB" and you should find 2 entries for "Generic USB Hub".  Right-click on that 1 and select Properties, then select the tab power management and Remove the tick in the box "allow the computer to turn off this device to save power".  Click Ok to save the setting.

  Do the same for the 2nd "USB hub generic.

  Once completed, restart the laptop.

  Kind regards

  DP - K

• Pavilion: synaptics touchpad problems.

  I currently have problems touchpad and mouse.

  I used my wireless mouse once and my trachpad has stopped working compltetely.

  I have seen that it is a common problem but Ive tried everything and nothing works. a hard reset worked once to get my mouse works again without the wireless mouse but when I need to click top of cushion does nothing.

  I tried another hard reset, but the mouse pad still does not work. the mouse only appears when I plug the wireless mouse.

  When I go in the settings is not synaptics, so I downloaded synaptics for my laptop and he said 'impossible to find specific program BONES.' so I uninstalled the old version, downloaded the version for my computer laptop but still said the same thing, even if it was the version for my laptop.

  Any idea?

  @evanb1997

  Install this first.

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72862.exe

  RESET.

  Then install this.

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72875.exe

  RESET

  REO

• Satellite Z30 - A - 1 d 0: No. Wlan after fashion 'sleep' / touchpad problem

  Hello!

  I bought this laptop in early September and I am super happy with it, but there are two little things that annoy me and I was not able to fix yet:

  (1) exit standby or sleep mode, it is re - connect never automatically for the wireless on it's, I have to do it manually every time. Windows wireless works well, so this isn't it, but what is?

  (2) sometimes the touchpad will stop working randomly and I have to use a mouse or restart to fix it. I reinstalled the drivers for the touchpad. Turning the touchpad/disable using function keys does not resolve the problem.

  Any help would be appreciated!

  Yes, the Intel® Dual Band Wireless-AC 3160 pilot was published on the Intel page, and looks like this driver is more recent than the one provided in the Toshiba page.

  Here you can get the latest version of the driver:
  https://Downloadcenter.Intel.com/SearchResult.aspx?ProdId=3776

• Satellite L505-13W - FN keys were not and touchpad problem

  Hello everyone,

  I have two questions and I'd highly appreciate your help.

  First, when I got the laptop he used to have a Fn bar that comes down from the top of the screen when I press the Fn, it shows all the keys Fn, now it disappeared. I need to get it back, I almost tried everything and nothing is there yet.

  Second, the touchpad is a zoom no more when I apply the 2 fingers in and out, he used to do that before.

  My laptop is Satellite L505-13W

  Thanks in advance

  Hi abdouni,.

  1. I think that the problem is related to Toshiba Value added Package, and Flash Cards Support utility. These two tools control FN keys and cards Flash appears if you press the FN key.
  You can download it from the official website of Toshiba:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Regarding the installation: first remove these two tools and reboot the laptop. Now, install the package of added value and stop and start again. Install the Flash Cards Support utility and do a restart. Now, the FN keys should work again.

  2. it could be related to value added package too to check my ad.
  If it s does not work, reinstall the driver for the touchpad.

• Satellite T110-107: touchpad problem - pointer move sometimes

  Good afternoon everyone,

  Currently I have a series of Satellite T110-107 and have problems with the touchpad.

  I start the computer and the touchpad works very well for a few seconds, after that, the touch pad stops working to full capacity.
  If I wander my fingers on the touchpad and the pointer does not move, sometimes it will move up and down, but not as it should.

  It is a common problem, or is it a hardware problem... or is it the fact that I'm just not accustomed to having the correct settings on windows7?

  All help reveal be great, because it's very frustrating!

  Kind regards!

  Hello

  I found a few tips and tricks that you should try.

  First, you must change the sensitive touchpad settings to lower the level.
  Go to control panel-> mouse and all the settings for the touchpad to the value has a less sensitive level.

  You should also right click Synaptics Pointing Device (in the taskbar) and get in the middle of the page Double click speed on.
  Move the slider to half way down the beach. This should help you too.

  Last but not leas, you will need to disable zoom pinch.
  Go to the icon in the lower right corner Synaptics pointing device, click on 'The pointing device properties', click on the "Device settings" tab, then the settings button. Uncheck "Enable Pinch Zoom" under "Pinch Zoom".

  Greetings

• Equium M40 portable: Touchpad problems

  First of all sorry if in wrong place but couldn't find a group for this laptop. problem as below.

  I just got a new toshiba laptop and when I used it all first my touchpad was
  the side usual low scrolling functions and hot spots, etc.
  Now, he works as a base of the mouse, the cursor moves and you can click
  etc. on the keyboard itself. But I've lost the ability toscroll using the side
  and at the bottom of the pad etc.
  I tried double click on the key and start the program, but nothing
  He's coming!
  I did the transfer of my old laptop settings by using the Windows XP file transfer
  Assistant, is otherwise responsible?

  so far I tried to re install the supplied the toshiba ALPS touchpad driver and
  Touch and the launch but no joy.

  Can anyone help?

  Andy

  Hello

  I don't know exactly where you can find a correct setting on this unit, but it must be somewhere in the mouse properties.

  Please also check the model of laptop. Equium M40 does not for me. Just A60. Give us please the right laptop model.

• Qosmio X 70: after updating Windows 8.1 TouchPad problem

  Recently, I upgraded my Qosmio X 70 - a to 8.1 Windows since its origin 8.0

  After following the instructions of update on the Toshiba support site, I managed to update the drivers and everything works now as it was before, with the exception of the TouchPad which seems to behave strangely.

  In fact, moving a single finger on the pad now seems to be understood as if I was using the top and the arrow keys. No movement of the pointer as if with the help of a muse seems result measures, I'm trying.

  I can't find an update for this particular device.
  Of course, when you use a mouse, everything is normal, but as you know, a mouse is not always practical.

  Any suggestion?

  The point is that the touchpad of Qosmio X 70 - series supports some additional features.
  One of the features is the function of the gesture. I recommend you to disable.

  I found very nice HowTo document on the Touchpad settings and how to change the synaptic options.
  [How do I change the settings of the Synaptics touchpad in Windows 8? | http://APS2.Toshiba-tro.de/KB0/HTD3101Z30000R01.htm]

  It refers to Win 8, but access to the parameters is the same using Win 8.1

• Touchpad problem - Satellite A50-111

  Hello. Last week, I bought my laptop and here I am with a problem of inportant.

  The touchpad does not work correctly. When I take the finger above the cursor jumps up and down even when the finger is motionless. (It's like the mouse cursor oscillates on its expected position). It is very difficult to click on anything whatsoever. I use an external USB mouse that works very well.

  I don't think that it is a driver/software problem. I use a linux live CD (Knoppix 3.7) distribution to check if the problem persists under linux. He does.

  Is there someone else with the same problem here? Don't you think that, given the information above, it is a hardware problem or would it be the drivers?

  Hello

  In my view, it cannot be driver issue, as all drivers are put to the test. It is very difficult to say what is a problem.

  You can check all the mouse settings including the advanced feature settings. Y at - there no any improvements you can contact the after-sales Service of Toshiba partner. Those are responsible for all material tests.

  If you need info on the Service partner you can find it on
  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  Good bye