(Redirected) 15 7547 Inspiron Touchpad problem

The Inspiron 15 7547 comes with a driver for the touchpad momentum 2010, which seems incompatible with Windows 8.1.  As delivered, this driver is enabled to run at startup (see the Task Manager).  In all there is no driver for the touchpad on the support site for that model.

The major impact: If switch you users back more than once, all the programs that were open on the desktop are closed when you return - which is not a standard Windows 8.1 behavior.  If a user then, a range of sign ons to come back on.  In the presence of an antivirus like AVG or Avast, the impact is really weird.  The short-term solution is to disable the driver in the Startup tab - change username and logout then follow the standard behavior of Windows 8.1.

The lesser impact is that, with or without that the driver is activated at startup, touchpad functions well enough as a Microsoft "precision touchpad", but do not receive you additional features that the touchpad is designed to have.

I spent a lot of time to find the source of the problem and am not very happy about it.  Dell is expected to provide a driver updated to momentum (some are available for other models, but they do not seem to work on 7547) or an explanation why it cannot.

tmalbany

As you have a laptop, better make this laptop in the computer Forum post here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Desktop

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