Only 1 HP Officejet Pro 8000 color ink prints

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• OfficeJet Pro 8000 double-sided printing will not respond to the control software #2

  Win XP Pro SP3

  OfficeJet Pro 8000 Wireless

  Does anyone know why Officejet Pro 8000 had control of double-sided printing, removed from the spec software?

  Does anyone know if there is a printer of this type which will respond to such control?

  UPDATE!

  ----------

  This printer is now works very well with total control on duplex printing. But how did this happen...?

  Two things have changed - well, maybe three.

  But first of all to mention another very annoying problem: wireless printer to my network connection always collapsed which was a double nuisance (23/06/2016 see also installing the driver wireless Officejet 8000 Pro says default gateway is 0.0.0.0)

  The road to happiness... I've finally updated my PC to a laptop HP Win7 (there is a problem with the laptop, but that's another story...)

  During the process of setting up laptop, I had to set up the network and add the printer. In between aid was a FAQ something like "the wirless connection drops regularly." What interested me.

  The fix was so simple - mychosen IP address has always been in the DNS range which was probably not very smart, but I didn't know any different. No one had ever mentioned before.

  The idea is to select an address in the static range IE outside the DNS. So I took a number x.x.x.249 and bingo!, a solid and reliable connection that is always there.

  Given the new laptop for download the drivers again. What went well and of course, the new machine is much faster.

  Anyway after a few tries, much to my delight I discovered that two-sided printing worked with auto rotation if I check the box. Printing a document like that I would see in portrate (horizontal spine) and read down the two pages, turn to the next page and the same thing at the end of the document. Or, if you use the rotation of non - normal mode - the printing orientation is 'normal '.

  It's a shame that it was necessary to buy a new laptop with a new o/s just to discover the problem by chance...

• OfficeJet Pro 6830: color ink is not printing

  We just received our 6830 Officejet Pro a few months ago and feel sometimes but not often. Yesterday when I tried to print, printed only black things on the page. None of the colorful text printed at all - not even in a different color or a shade - so it appears none of the color ink cartridges has been used. The printer indicates that all four cartridges are about 50% full.

  Things that I've checked or tried:

  The computer has the choice of the color selected.

  Color copy gives the same result - no color.

  I checked the vents and they don't seem to be blocked. I stuffed them with a needle just to be safe.

  I hit the bottom of the cartridges where the ink comes out and ink on my fingers. They are not dry.

  I'd clean the print heads.

  I tried putting the printer off, and then restarting the computer.

  The "test page" and the "print quality diagnostics page" do not print with any color either.

  The printer indicates that it not there no new updates.

  Color printing perfectly fine a few weeks ago, no sign cartridges drying up. It is under warranty, but it's our third of these printers and really, I prefer not to be yet another replacement if it is possible to solve this problem! (The first two were a high pitched noise all the time while it is plugged). Thanks in advance for advice.

  After the execution of the cycle 'cleaning print head' repeatedly, the color ink is now working!

• OfficeJet pro 8000: does not print color Cyan

  I have printed about 20 photos and color was great. All of a sudden the color gone wrong. Printed a test page and black, yellow and Magenta were perfect, but lacked the Cyan completely. All the ink levels were 50% or better, Cyan was 80%. Printhead status was listed as 'good '. All HP cartridges. There is problem when printing on Kodak Easy Share, later tried on Photoshop and Microsoft Word with the same results. Help would be very appreciated.

  roger232

  Hello @roger232 , welcome to the forums!

  I read your post on "Print quality" issues you have experienced with your Officejet 8000, and I wanted to answer you with my suggestions.

  I would recommend troubleshooting using the guide I posted for you below. Cartridges seemed its OK for me personally however, the problem may be with the printhead (s), and it is still possible with a good read to them (as you mentioned). Give a procedure and if the problem persists, call us directly to discuss your printing with HP options. I'll leave details below as well!

  Troubleshooting print quality problems

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Tuesday, thanks for posting in the community!

• HP Officejet Pro 8000 A809 wireless printer

  Recently I had to install a new router that has a new password, and now I have a wireless connection between the printer and my Macs (OS 10.7). I had read that I need to run the installation using the original HP cd, but I couldn't get to re-establish the wireless connection. Anyone has an idea on how to restore the connection with the printer?

  Hi Pastel_paper,

  Thanks for your post, I will do my best to help.

  I understand that you have replaced your router and should now connect to the new network.

  I reset the network settings and run the Wireless Setup again.

  Here is a link to a document on the reset network settings

  Connect your printer with a USB cable for Mac and turn on.

  On Mac, go to applications/finder/Hewlett Packard / utilities/HP setup assistant device.

  Open the installation wizard and follow the prompts to complete the installation.

  Once wireless has been established, you can disconnect the USB.

• HP OfficeJet Pro 8000 Wireless: Can I get some help here? Yellow ink will not print - HP OfficeJet Pro 8000 Wireless

  No matter what I do, ink yellow does not print, or stops at halfway printing on the page. I use genuine HP cartridges. There is a lot of ink - in fact, I just installed a new cartridge in the case where a previous (almost complete) was defective. No change. The pipe is not pinched. I flashed the firmware more recent and installed all drivers and utilities updated. I have cleaned the print heads over and over again and even took and cleaned according to the instructions.

  I think it was a sign that the printer is worn EXCEPT - just a few months ago, magenta and black stopped printing. These are the opposite printheads. When I uninstalled every bit of HP software I could find, the printer back to normal!

  The only thing I did not - it is the HP Toolbox argues that it is impossible to establish two-way communication with the printer. The patches for this involve get under the desk to play with the power cord and USB cable (even if it is a wireless printer), and my arthritic knees that make a very delicate operation. Two-way communication IS enabled.

  I'm about to start crying. I fought with this market a week, when the yellow all of a sudden went - once again, * most * of the time, but sometimes it prints to maybe an inch of the image before disappearing. Help!

  Hi @Echo2,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet Pro 8000 printer with a Windows 7 computer and all of a sudden is not printing yellow ink. I would like to help with that.

  Here is a document of support for the print quality problems - Troubleshooting print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

• HP Officejet Pro 8000 Wireless: Unable to print labels on my HP Officejet Pro 8000 Wireless color inkjet printer

  Hello Forum,

  I don't want to appear redundant, however, I always have the same problem, cannot print on different media (for example. Labels, Matt / glossy papers, etc.) other than plain white paper. As I said in my original post (below), I tried different settings, different programs, etc., without any result. The printer does that pass through without printing media, leaving the error / blinking yellow light.

  I believe that this printer is able to manage different media other than paper white just to 'stick '. Again, I ask your help to solve this problem. It is and has been, very frustrating trying to overcome this restriction of printing!

  Thank you all!

  (Original post)

  I can't get my HP Officejet Pro 8000 Wireless inkjet color printer to print CD / DVD labels. I have tried various printer / paper options but the printer just feeds the media (in this case 'Fellows' brand matte CD 2-top) then spits it right back with result error amber light flashing.

  Printing has a sensor that determines if the paper is loaded and feeding properly into the printer.  If you print on media that is colored or printed features we can confuse the sensor.

  One thing to try - cut a strip of the sticky part of a post-it note maybe 1 "wide by 1/4".  Attach it to the top left of the sheet of labels on the side to be printed, the long side on the short side of the paper.  This will then put face down into the printer, with the band on the upper right of the tray paper.  After printing, you can remove it and reuse it for the next page.

• my HP officejet pro 8000 is leaking black ink

  OfficeJet pro 8000 is leaking black ink on the right side - in the back.  I have windows 7, no error message.  the print heads is the problem?

  I'll need a little more information to help. He flees outside of the printer ink? Or the ink is pooling in the back inside the printer? Have you recently changed the cartridge? Is this a real HP black cartridge not recharged? Have you looked at the tubes/cables that provide the ink in the print head? Are they bent or curved or not?

• Ink levels HP Officejet Pro 8000 809

  Why can't determine the ink levels on my HP Officejet Pro 8000 with the tab printer HP Print and Scan Doctor?

  Hello HPPete,

  Welcome to the HP Forums.

  I see that you are having a problem with getting the HP print and scan from doctor to show ink levels. I will try to help you with this.

  To start, make sure that the version of the PSDR that you are using is the most recent. It should be version 4.3.

  Then the word "printer" will be grayed out in the top of the window until you have selected your printer and you press Next. To be able to use the drop-down list, you must be on the screen that shows "The difficulty of printing" / "Fix scan."

  Once on this screen, you should be able to use the drop-down list and choose "ink levels". This will display the information of ink on another screen for you.

  If you have found that up to now, and the ink level are not displayed, then there may be communication problems. Please let me know if this is the case.

  I have also two other ways for you to check out ink levels using the PSDR.

  This 'check ink levels' document will show you how to print a test page, which has information about ink and levels.

  You can also use the HP Solution Center.  If it is installed on your computer, you should be able to open it and click on your printer icon view ink levels.

  Please let me know if this was useful for you.

  Thanks for posting on the HP Forums.

• HP Officejet Pro L7780 black ink don't print, color fine printing

  My HP Officejet Pro L7780 is not printing black ink.  He began to 'jump' then it completely stopped printing black.  I have replaced the black today cartridge, cleaned the printheads several times and always, it prints a slight shadow or nothing at all.  Any help would be greatly appreciated!  Thank you!

  Hey TC,.

  There are several troubleshooting steps that may help solve this problem. Symptoms could include striations or discolouration, lack of black or other colors, text Blur/Blur, and the ink bleed. Please click the link below for detailed instructions:

  Troubleshooting print quality problems

• HP Officejet Pro 8000 - guard alignment page printing

  I had trouble with black ink print does not correctly so after several cleanings I decieded to manually clean the print head. I took the printhead of the printer then whipped cream, the part where the ink comes out with a most paper towle. After that I put the print head in the printer prints a print alignment page. Ok. Now, every time I have print whatever it is that the printer will be after the print job is printing another page of alignment. Is there a way to stop? Thanks for your help.

  Hello TheDeerSlayer,

  When you clean the print heads, you should try to not clean the part where ink is coming out of it (nozzles). It is very easy to damage them and if it happened, most likely the only way to solve the problem is to replace the print head. There are two things, you might try to see if you can get the print head working properly again: first thing is to clean the sensor that checks the nozzles. It is located on the right side of the printer at the bottom of the area in which the cart moves, it looks like a strip of metal which is only visible when the transport is located on the side more to the right of the printer. Be sure to use a cloth moistened with cold water. What you might try if this does not solve the problem and the nozzles are just clogged with ink and not really damaged, is to heat water (almost boiling point) and then soak the part of the printhead whith the nozzles in the water for some time. Let the printhead to dry and then install again and see if it works now.

  This picture is of you can location of the sensor that checks the print head nozzles. The image is not so great and is an another printer, but it is located in the same place on Officejet Pro 8000.

  

• Several problems: OfficeJet Pro 8000 Wireless

  We bought a HP OfficeJet Pro Wireless for our two Macs and it has been a nightmare. I searched the forums and help guides and hope you can help me solve problems.

  It takes 10 minutes to start the printer each time. There are many ringing and noises.

  Once it's finally, finally upon it still cannot print. I then usually to reinstall the software from the CD using the USB cable and not wireless for its work, which it will then be exactly once before that I then need to use the printer, turn it on and it will not print.

  I tried all the configurations that I can think of nothing doesn't.

  Currently, I just turned on and I have a message saying the printer is low on ink and I can't print. I have used this printer exactly 5 times, and there is no way that it is out of ink.

  I apologize if I look petulant, I have simply never had these problems with any material and am worried that we have made a very bad investment. I'd appreciate someone really can give advice.

  Our facility is:

  Portable Mac and office, the two leopard running

  Wireless via a BT Homehub router

  OfficeJet Pro 8000 Wireless

  Thank you very much! -Rachel

  I understand your frustration.  Here are some tips:

  1. do not turn off your printer.  If you MUST activate it offshore, it is with a power strip or unplugging the power cord.  Your printer will use ink (and a little of it) to start each time you put it on.  This is particularly true if the printer do not have power during his time off the power.  You will bleed your dry ink cartridges very quickly this way.  All the rumbling you hear is the sound of suck ink through the nozzles to clean them.

  2. set a static IP address for your printer.  Choose a number outside the range 192.168.1.64 to 192.168.1.237 than your HomeHub uses to deliver dynamic IP addresses.  192.168.1.50 is a nice round number.  Here's how:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -Click on the manual button IP and enter:
  for the IP address 192.168.1.50
  255.255.255.0 for the subnet
  Let the gateway and DNS white
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Remove and re-add the printer in the print queue:

  -Sys Prefs, Print & Fax
  -Select the printer in question and click the sign less down the list
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• My Officejet Pro 8000 A809 do not print, but there is no error message

  When I try to print on my Hp Officejet Pro 8000 from my Windows 7 laptop wireless, the laptop is of the view that printing took place. I get no error message. But nothing comes out of the printer. Sometimes this small error on the printer flashes, but because the laptop thinks everything is fine, I can't understand why. I've run the troubleshooter, who says he has no problems, and rebooted the printer and the computer more than once as well. My printer (HP Officejet 6500 a) wireless works fine. Does anyone have a suggestion?

  Thank you for your help.

  Kat

  Thank you for you a message.  My printer worked fine with my Windows 7 laptop as I upgraded from Vista in May.  This the first time this problem has occurred.  I have change a color ink cartridge in the morning that it has stopped working.  But, he continued to work for about 3 hours after the replacement of the cartridge, so I don't really think that's the problem.

  One of the tools of diagnosis HP can help: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3760410#N686

• OfficeJet pro 8000: Officejet pro 8000 prints the part of the document

  Have a problem with both networking Officejet pro 8000's. If you print a paginated document 4, printing two pages and stops, then 2 minutes he feeds a white sheet of paper in the printer, the printer hangs then error light on, who need to power cycle to restart. The network is in a school, unused printers for a few weeks, before now, they both work as it should.

  This problem is with a laptop with free Wi - Fi. However, even 4-page document sent to another that officejet pro 8000 prints as it should, and prints as it should when sent to a photocopier.

  The network of small schools there are ten computers wired to office, after trying to print from one of them, the same problem occurs with 2 of 4 pages printing, then a white sheet, then the printer hangs. This desktop computer will also print the same document on the photocopier without problem.

  Not very well where to go with this, help please!

  Problem solved, simply wanted the new cartridges!, but what I do not understand why the part of a document of four pages would be absolutely fine print, all the colors print as they should, then stop and hang. Power cycle printer, exactly the same result. Exactly the same on both 8000 printers?