OpenManage Essentials "Devices" tab missing

Hello

I have installed OpenManage Essentials of this year beginning. He worked a much brought us good value.

Now about three weeks ago the tab "devices"in the web application under the menu "Manage" suddenly disappeared.

I can still search for devices (However by clicking on in the bar nothing research happens), notifications of changes in System State work fine as well. Basically, everything works as it should, just this single menu item is missing which I think he has some importance within the application.

I tried to repair the installation that has not helped.

I'm running OME on version 2.0.1.2222 on a virtual Windows Server 2008 R2, fully patched, as well as SQL server 2008 R2 on a separate instance of W2k8R2.

Can I do something to fix this problem without having to re - install OME? (and reconfiguration should the problem be the associated database)

Thank you

Hello

Yes, it seems that some the key of OME plugin cannot be loaded.  That is why the tab is missing, etc.

It is is like a database corruption problem.

Best to open a support ticket at 800-945-3355.  If they can get a copy of the database, it might be useful for the team to consider in order to help understand what could have gone wrong.

But a new inst will probably be in the cards.

Kind regards

Rob

delltechcenter.com/OME

Tags: Dell Tech

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