Optiarc DVD RW AD - 7640 ATA Device cannot read DVD

When I insert a CD or a DVD, Windows Vista does not recognize the disc. If I double-click on the disk drive in Windows Explorer after that I insert the disc, I get the following error message:

Insert the floppy
Please insert a disk in the drive ( DriveLetter :).)
Help, please.
I tried everything that is published in previos sections but nothing works.

Hello nikasru,

·         Your DVD player was working fine at all times before?

You can try the below link which will automatically diagnose and repair problems with your CD or DVD drive trying to read or burn media.

http://support.Microsoft.com/GP/cd_dvd_drive_problems

Thank you

Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    I have sony vaio VGN-NR38S. It has a Optiarc DVD RW AD - 7560A ATA DEVICE.

    A few days ago I bought a DVD of driving test. I can't use this DVD in my laptop.

    I tried this DVD in other laptops and it works perfectly, but when I insert in my laptop, it says "Please insert the disk".»
    could someone help please.
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    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
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    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
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    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
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    Hardware devices not detected or not working - A Mr Fixit
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    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    http://www.NirSoft.NET/utils/device_manager_view.html

    =======================================

    As needed check with the Sony Support, their drivers and documentation online and ask in their forums
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    http://eSupport.Sony.com/us/Perl/contact-land.pl

    Sony - drivers
    http://eSupport.Sony.com/Perl/select-System.pl

    Sony - Support
    http://eSupport.Sony.com/

    Sony - Forum
    https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    http://support.Microsoft.com/kb/939052

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    http://support.microsoft.com/gp/cd_dvd_drive_problems - A Mr Fixit

    Hardware devices not detected or not working - A Mr Fixit
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    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    -----------------------------------------------------------------------

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    I hope this helps and happy holidays!
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  • DVD/CD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.

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    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

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    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    http://support.Microsoft.com/kb/929461

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    To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

    1. Click Start

      Collapse this includes this image

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      Collapse this includes this image

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  • Software peripheral drive not properly installed - Code 39 - Optiarc DVD +-RW AD 7580 A ATA Device

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    Have you recently installed a new burner software? Several of installs it burner can cause error 39. You can rightclick this link to another thread of responses on the deletion entries "Upper filters" and 'down '. You can remove those creating the CMD file I'll paste it in below, created by William Keener.

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    1. Save the file to your desktop as DeleteCDFilters.cmd.
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    Note After running this script, all custom CD/DVD filter drivers installed programs maybe isn't able to use your CD/DVD until your reinstall these programs. If the script command solves the problem, you can restore your custom filter of CD/DVD drivers by double-clicking on the CDFiltersBackup.reg that the command script exports to your desktop.


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  • device driver was not installed optiarc DVD RW AD 7581 ATA device

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    Check with the Maker system and/or the manufacturer support and Forums real player
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    Step 1: Please do all the same underneath if you did some before as is often total
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
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    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
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    ===============================

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    -----------------------------------------------------------------------

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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    "In the end the love you take is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

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