optical drive problem

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• Equium L350 - optical drive problem

  I have a beautiful Equium L350 which I use for very basic tasks such as e-mail and internet shopping.
  I'm an absolute fool when it's nothing technical, even remotely.

  However, I bought this laptop in May last of PC World, Cardiff and were very happy until a few weeks ago when I went to use the 'optical driver' (thing stick you a disc in?) for the first time.
  My daughter had a Barbie MP3 player for her birthday and I was trying to download all the relevant stuff from the disk, and nothing happened.
  I don't know from reading this that you can see how hopeless, I am!

  I have assumed that I was doing something wrong, until a colleague told me that he had the same problem with their Toshiba last year and there was a problem with the optical driver.
  In any case, for 3 weeks, I have been ringing Toshiba trying to get some help.
  I'm losing the will to live!

  I'm put on hold each one each time for more than 20 minutes at a time.
  I haven't talked to anyone! I sent (no reply!) and PC World have been just as useless as telling me that I need to contact Toshiba direct.

  Did anyone have a number for them to the United Kingdom for service / warranty repairs / help of any kind! I love the machine, but the lack of customer service is soul destroying! I would be so grateful for any kind of comments!

  Thank you ever much for taking the trouble to read this :)

  Sarah

  Hi Sarah

  May I ask what's exactly wrong with your laptop?

  You said something about Barbie Mp3 player.
  How to connect to the laptop and what do you do with this 3rd party device?

  You want to put some mp3 files to this player?

  Sorry, but I don t understand you the problem and I can't see any link between a drive optical (I think that you are which means that the CD/DVD drive) and Barbie mp3 player

  By the way:
  If there is something wrong with the hardware you need to always contact the ASP in your country.
  Here you will find the ASP database:

  http://EU.computers.Toshiba-Europe.com/-> support download &-> find an authorized service provider

  Welcome them

• optical drive problems 19, code with 6 month old Pavilion.

  Model No.: p7-1010

  C:\Windows\system32\drivers\GEARAspiWDM.sys

  C:\Windows\system32\Drivers\cdrom.sys

  HP DVD a Beltway. DH16ABLH SATA CdRom

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Have used the troubleshooter without accomplishing everything good.

  Any ideas?

  Hello

  Try to follow the procedure at the title of the subheading "Let fix me it myself" on the link below to delete the upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• Problem with optical drive

  Hello

  I backed up all my files on a DVD. Then formatted and reinstalled Windows 7 Ultimate. At first I could access the files on my DVD, now it says I need to format the disk in drive D, until I can use it. When I cancel, he said that d:\ is not accessible. Data error (cyclic redundancy check)

  Thank you

  Hello again RicTech,

  I'm glad to hear that you were able to access the files. The only thing I can think in light of what you posted is to check to make sure that you have updated drivers optical drive on your computer. To do this, I would recommend running the HP Support Assistant to update all your drivers HP and to ensure that you have completed all your Windows updates as well.

  If you could re-post with the results it will help others in the future that have the same problem. Thanks for posting on the HP Forums. Have a great day!

• problem with optical drive DVD

  I installed a new optical drive and I can't seem to use several DVD discs. It will install the first but does not install any more wide. Sometimes diving keeps opening and closing of the drive.

  Device Manager displays the driver for TS-H653R but optical device signals the driver to be SH-224DB_Sb00/1

  How do I get the machine to use the correct driver or is this really the problem.

  Thank you

  Thomas Wagner

  Hello

  Please contact Microsoft Community.

  I suggest to refer to the following methods and check if it helps you.

  1. run the hardware and peripheral troubleshooting tool.

  http://Windows.Microsoft.com/en-SG/Windows7/open-the-hardware-and-devices-Troubleshooter
  
  2. Uninstall and reinstall the cd - dvd drive:

  If the drive is not listed, remove and reinstall the existing drivers.
  To do this, follow these steps:
  1. click on start and then click Control Panel.
  2. click on system and Maintenance, click System, and then click Device Manager.
  Note that if control panel is in Classic view, double-click System and then click on Device Manager.
  3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.
  5. When you are prompted to confirm that you want to remove the device, click OK and restart the computer.
  After the computer restarts, the drivers will be installed automatically.
  http://Windows.Microsoft.com/en-SG/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

  I recommend you update the drivers of CD - DVD drive manufacturers Web site.
   
  Method 3 Firmware update:

  I would also recommend updating the firmware of the CD - DVD drive. You may need to contact the manufacturer for it.

  You can also see the article below for further assistance.
  http://Windows.Microsoft.com/en-SG/Windows7/understanding-hardware-and-software-for-64-bit-Windows

  I hope this helps.

  Kind regards
  Anusha

• startup problem: how to fix the optical drive?

  My sister asked me to install a new copy of windows. First I tried to put the win7 dvd in the drive, it does not display the traditional press any key to boot from the cd/dvd. then I changed the settings in bios to boot from the cd, which gave no result. then I tried the boot to the optical drive option, it just went ahead and started from the hard drive. I thought it would be the dvd, the same results from a winxp cd. My next thought was the drive, it normally detected a bunch of random but refused to thank DVD that has the existence of a windows install disk. Please someone help stop harassing my sister

  You can try this first: http://arstechnica.com/business/news/2009/12/-the-usb-flash-drive.ars

  Install the system and then study what is the problem with the optical drive. Make sure that it has the latest version of the BIOS...

• Problem with optical drive SATA with ESX 3.5 on HP Proliant ML 350

  Recently installed ESX 3.5 on 60 day trial on the new server, HP Proliant ML350 G5, found that what connection by customer VMWare Inf as not able to see the host Sata optical drive, ditto even VMS applies when creating new virtual machines, must use emulated local laptop computer client IDE drive to see the ISO image.

  Connected call with HP and they came with http://tinyrul.com/qpzrb5 article which indicates the known problem though on DL385 - "HP works with VMware to correct the incompatibility with the SATA device driver that is causing the problem with the optical CD/DVD drive.

  Another link on the same issue http://www.vmware.com/support/vi3/doc/drivercd/esx350-ahci-350.1.2-146051.html

  I asked HP if possible buy an IDE DVD player but my image processor designed to work only with this model.  Then appears stuffed that not a not support contract with VMWare to connect problem I'm have sent customer service online application to see if they can help you

  popular ideas

  Regarding the browser data store.  Toggle the display of data warehouses in the vi client.  Or press ctrl-shift-d.  Here, right-click on your data store, and then select Browse datastore.  When that opens, add at the top of your taskbar, next to the folder icon, is a download icon, a disc with an arrow.  This will allow you to download files to your data store.  Navigate to a folder in your data store and download the ISO to.

  It is a roundabout process, but will work if other methods fail.  With the ILO.  You can map your local cd through the ILO on a drive on the local ESX host.  This will make your local client drive, walk of the esx.  With one side mounted ESX host, in the settings of your virtual machine, you can edit the cd and this time, instead of customer, you can select the host device.

  -KjB

  VMware vExpert

• Problems with my optical drive

  Hello

  I use Win8.1 and I should have all the Thinkvantage software and drivers for this installed device. There was a device I liked that no longer works. The feature that has been when I have use my optical drive, it turned off and I could see a style icon Lenovo saying power off. Whenever I clicked on it, the player backwards. The thing is, that I was updating all the types of drivers several times since and all of a sudden I noticed, I see two icons/shortcuts for my optical drive now. The first is a standard optical drive and the second is this lenovo one. That no longer works. He says that the disc is turned off even if it's. So... my question is... what drivers should I re - install in what order? Thank you!

  

  RESOLVED by reinstalling the driver PM

• X 300-problem of optical drive

  The DVD on my X 300 (Win XP) drive has stopped working. It does not appear in my computer.

  Device Manager says «Windows successfully loaded the device driver for this hardware, but does not the hardware device»

  BUT if I reboot with the rescue CD in the drive, the BIOS detects the CD OK and runs.

  Why Windows won't see the player?

  Finally, well I gritted my teeth and reinstalled XP.

  Of course the optical drive is now here again. And now, I'm busy to reinstall all my applications and data backups.

• I can't put a disc into my optical drive.

  Hello

  I have a Macbook 2010 Pro and over the past 6 years, I have rarely used the optical drive. Recently, I tried to put in a disk but it wouldn't even go.  I have no idea why this would be.

  Any help or advice appreciated!

  Concerning

  You have a hardware problem.  Are you sure that there is nothing inside the DVD player?  If you are energetic, open the MBP, remove the disc and open it.  If this is not the case, make an appointment at an Apple store genius bar for a FREE evaluation.  It is possible that the player has not.

  Ciao.

• Optical drive will not close

  I have a new Macpro (renovated) 2010. Aluminum is optical drive does not pop back closed about fifty percent of the time. You need to press it several times so that he could pop closed. The optical drive is completely closing and does not seem to be catching. Is this spring?

  Yes, but sometimes it get stuck open

  Door of the Mac Pro DVD paste problems...

• Optical drive will not read anything else professional films

  So, I am owner of a 2012 MacBook Pro 13 ". The computer comes with Intel Core i7 processor and has the maximum of 8 GB of Ram. The problem is that the optical drive that is built into the computer will read nothing else done professionally movies. It can read disks of movies like the Lord of the rings and Wargames, to name a few, I tested, but it will not read any DVD-R disc or to a CD. I tried the CDs as Metallica music... And Justice for all after try in another computer and a radio and get good results when it just won't play on my Mac.

  I have had this problem in the past , but at the time the optical drive not read anything at all. This occurred in early December and I fixed it on 20 December. To solve the problem, I went to the Apple Store and they can Reset the P - RAM. The Apple guy he told me to make sure to disable every night. I did this because it's what I did in the past. After that, I was able to play any CD or DVD and burn them. I also tested it every two weeks by playing a DVD in there to check that it still works. But I discovered that it was broken again when tried to insert a DVD-R to burn things on it and the computer only it spun and then ejected it. I've known this current problem since around mid-April.

  I did some research on it and what I have read I believe that I must buy a cleaning disc and run it in my optical drive to clean the lens of the eye out, but I don't understand how I am able to read some disks and not others if that is the problem.

  Can I take it again in the Apple Store and get it looked like or should I buy a cleaning disc and run it through my optical drive, and then decide what to do next? I'm in no hurry to get this problem fixed because my guarantee does not expire until the end of July this year.

  I don't know why you want to put some words in BOLD and a few words in normal font. Frankly I find it a bit annoying when someone does something like that, but oh well... what you could do is to try a cleaning disc (the one with little brushes this topic) or a good breath of air compressed. In addition, some brands of DVD - R Virgin do not work as well as others. I found verbatim to be good, maybe maxell or Taiyo Yuden. Your mileage may vary...

  If this still does not work, feel free to zap the pram x 2-3) and do an smc reset. Shut down the computer, plug power adapter, hold down the left shift, control, option, and button works / stop for about 45 seconds, let go of all of them, then press the power button to restart. If none of this works, then by all means to make a genius bar appointment and bring it in to your local Apple store. Hey, if you have an extended warranty, might as well use it, right?

  Good luck

  JB

• Pavilion g602305tx: portable optical drive failure

  When I insert a disc windows says pls insert the disc and then automatically eject the tray.

  -DVD burner gets power, but not reads any disk.hp g6 2305tx-like pavilion, I need to replace the drive or it's a motherboard problem?

  where can I buy original hp spare parts in bangladesh?

  Use uefi HP PC Hardware Diagnostics utility to test the optical drive. My HP Omen 15 product ready to version 5.7.2.0 installed. You should maybe download and update your version of HP PC Hardware Diagnostics to get one that will test the optical drive. www.hp.com/go/techcenter/PCDiags

  Press the power button and then press the ESC key to access the boot menu. Now, press the F2 key to enter the diagnosis. Click the tests of components and then click on the optical drive. If the test shows the drive as failure you know it's time to replace it.

  Do a web search on Google or Bing with "hp pavilion g6-2305tx optical drive replacement"as key words to find a seller online.

• How to install my final studio cut in my iMac 4 k Vince? The 4K Vince iMac doesn't have an optical drive

  How to install my final studio cut in my iMac 4 k Vince? The 4K Vince iMac doesn't have an optical drive.

  You need to buy or borrow and external optical drive.

  Apple sells a:

  http://www.Apple.com/shop/product/MD564LL/A/Apple-USB-SuperDrive?FNODE=5F

  There are others also available-

  http://eShop.MacSales.com/item/OWC/MRSSDSDT8X/

  BUT do not forget that the FCS has been abandoned by Apple years ago, and the latest Apple operating systems are built without any concern as to the functionality of the FCS.

  Some of the apps in FCS are dead in the water, and others work with features limited or erratic.

  Anecdotal reports of problems running FCS on model are all over the map. Some do work, some don't.

  In addition, FCS2 has problems with the included Installer, requiring Rosetta to run (which is no longer included in the operating system), so it will not install without workaround.

  MtD

• Satellite R630 - second HDD recognized as optical drive in the BIOS

  I own a Toshiba R630 and recently replaced the original disc with a Crucial SSDS with improved performance. I use the old Hitachi drive in an external enclosure via eSATA trouble-free port, but this configuration requires both port eSata/USB combo and a second USB just for power, so I bought a cart of 9.5 mm to put the disc on DVD rentals.

  Today I went ahead. Physically, everything goes well (apart from the fact that I had to remove the back cover, more than 25 screws; I took the opportunity to clean the fan) but when I turned on the computer and BIOS the Hitachi drive is recognized as an optical drive!

  You can see an image here:

  After that I could get into Windows 7 (64), disk management recognizes it as a disk, but is unable to initialize. After restarting the computer, I can't get Windows anymore, because it directly goes to the recovery mode.

  Any help would be appreciated! Is it possible to do the BIOS to recognize the second disk as a hard drive?

  Carlos

  + The message was edited: faulty link has been removed.

  First I would recommend you to check the boot device order.
  No doubt the STRANGE was set first boot device and portable tries to boot from the HARD drive that is connected to the controller of the STRANGE.
  If this does not work, delete the old HDD Hitachi, reset the default BIOS and try to start once more.

  To be honest I'm not quite sure if the BIOS would support such configuration Mr. I mean not all laptops can be upgraded with a 2nd HDD and in many cases, the BIOS would bear not the HDD installed in the ODD Bay so this configuration can cause problems.