optical drive problems 19, code with 6 month old Pavilion.

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• Equium L350 - optical drive problem

  I have a beautiful Equium L350 which I use for very basic tasks such as e-mail and internet shopping.
  I'm an absolute fool when it's nothing technical, even remotely.

  However, I bought this laptop in May last of PC World, Cardiff and were very happy until a few weeks ago when I went to use the 'optical driver' (thing stick you a disc in?) for the first time.
  My daughter had a Barbie MP3 player for her birthday and I was trying to download all the relevant stuff from the disk, and nothing happened.
  I don't know from reading this that you can see how hopeless, I am!

  I have assumed that I was doing something wrong, until a colleague told me that he had the same problem with their Toshiba last year and there was a problem with the optical driver.
  In any case, for 3 weeks, I have been ringing Toshiba trying to get some help.
  I'm losing the will to live!

  I'm put on hold each one each time for more than 20 minutes at a time.
  I haven't talked to anyone! I sent (no reply!) and PC World have been just as useless as telling me that I need to contact Toshiba direct.

  Did anyone have a number for them to the United Kingdom for service / warranty repairs / help of any kind! I love the machine, but the lack of customer service is soul destroying! I would be so grateful for any kind of comments!

  Thank you ever much for taking the trouble to read this :)

  Sarah

  Hi Sarah

  May I ask what's exactly wrong with your laptop?

  You said something about Barbie Mp3 player.
  How to connect to the laptop and what do you do with this 3rd party device?

  You want to put some mp3 files to this player?

  Sorry, but I don t understand you the problem and I can't see any link between a drive optical (I think that you are which means that the CD/DVD drive) and Barbie mp3 player

  By the way:
  If there is something wrong with the hardware you need to always contact the ASP in your country.
  Here you will find the ASP database:

  http://EU.computers.Toshiba-Europe.com/-> support download &-> find an authorized service provider

  Welcome them

• -Portege Z10t 13 V graphic driver problems and lag with W10

  Hello

  Please excuse my bad English,

  I just bought the Z10t A 13V PT 141, with W8.1. This computer works fine on W8, but I want to install W10. I already tried 3 times but each time, the cursor (with the touch pad or mouse) is lagging behind, each movement is jerky and works very well. I tried to see if it was a driver problem and downloaded new drivers from Toshiba for the W10.

  I did the same thing with Intel drivers, but for graphics drivers, there is an error message: "a custom computer manufacturer driver is installed on your computer. The Intel driver update utiliy is not able to update the driver. Install a generic Intel driver instead of the driver from the computer manufacturer custom can cause technical problems. Contact your computer manufacturer for the latest driver for your computer.

  When I'm with W8, drivers are correctly updated...

  So I think that the cursor problem is due to this driver problem (I hope so, but I'm not sure). What is the solution? I'M alone with this problem?

  Thank you

  Thomas

  Hello Thomas,.

  EXACTLY the same problem here with my uograded Portege Z10t-A-140 to WIN 10.
  I also took the same steps and encountered the same problems and no solution.
  I find Toshiba after sale customer VERY INEFFECTIVE and disappointing, because it seems no way to get a support PROFESSIONAL from Toshiba on this issue (or any other for that matter).
  Note that I absolutely do not consider helping other users on a forum or self-help a form of professional support at all!
  -> Not happy with Toshiba!

• Audio driver problem - error code 39 - Yamaha Satellite 2410 304

  I have a Satellite S2410-304 equipped with Yamaha AC - XG. After installation of SP2 it used to work normally for 6 months, but somehow the "speaker" icon missing yesterday.

  Device Manager panel shows a yellow exclamation (error code 39) for the device of Yamaha AC - XG. I tried to install the original drivers, the v6.13.10.2152, the v6.13.10.3152 and the most recent 3157, 3159. But every time Windows notifies that the drivers are not MS signed.

  What can I do about it?

  Hello

  Audio drivers are not signed by Microsoft, but you can install these drivers and they work!
  Only a notification message and has no influence on the installation of the driver or features

• optical drive problem

  cannot use CD player, but all said troubleshooting peripheral works properly

  Turn off the computer and remove the data cable from the drive. Next turning on and restart Windows. Then check device manager' to check without CD-ROM drive is listed.

  Then turn off the computer and the data cable from recoonect. Restart the computer and let Windows "rediscover" the new device (CD player) and then try to use the drive.

  JS
  http://www.PAGESTART.com

  Never be afraid to ask. This forum has some of the best people in the world to help.

• Problem of sound with Skype only - HP Pavilion laptop Windows 7 x 64

  I have problems with the sound with Skype only - all other software that requires a sound work fine.  I don't hear my correspondent.  My Skype settings seem to agree and I get no error message.

  I run 7 x 64 window.  I have a laptop HP Pavilion G7.

  Any help?

  Hello

  Sorry, you have problems. For Windows 7, try this:
  
  Sign in to Skype. Click Tools at the top of the window, and then select Options in the menu drop-down. Click Audio settings in the left pane. Under the speakers, you can:

  • Use the Volume slider to adjust the volume.
  • Click on the arrow down in the drop-down menu to select the appropriate stakeholders.
  • Test the speakers by clicking on the green arrow next to the drop-down list of speakers.
  • Click on the link to make a free test call to make a test call.

  It may be a good idea to plug a headset as a test to see if it works. You don't need a headset with a microphone; Just use any headset allows you to listen to your music on your iPod. The nice thing about using a stereo headset is that you can always talk through the microphone on your computer, but only you will hear responses from your correspondents, and is as much your comments.

  Skype has a document of support practice that may help you: I can't hear my friend... (Windows desktop) .

  And now, the delicate question: it is possible that your friend accidentally cut his microphone? Or what is happening with all of your calls?

• optical drive replacing with Precision m4500 HDD Bay

  my optical drive can be replaced with a Bay of hard drive and, if so, how?

  Hi Trailrunner2,

  How about something like this?

• Would it not possible to replace my optical drive in my series Vaio E with a SSD

  I have an Vaio E series SVE14A27CXH. I was wondering if it would be possible to remove my optical drive and replace it with a SSD then put Windows 8 on the SSD to speed up boot time.

  mutiger16,

  It might be possible to replace the optical drive with an optical drive for SSD conversion kit, but I'm not sure that it starts from this Bay.  My estimate is that it can, but I can't guarantee it will work...

• HP Pavilion 15-p263nl: 2nd HARD drive cart, replace the optical drive for HP Pavilion p263nl 15 Notebook PC & Windows 10

  Hi all!

  I intend to add an SSD for my HP Pavilion p263nl-15 Notebook PC. I found some sites that I can remove the optical drive and put a second drive using a caddy adapter in the optical drive Bay. I found that some people on the forum did it successfully, but nothing on my PC model. I want to know if he could work with my product.

  In other words, there is my plan:

  1 remove the real disk HDD hard bay and replace it with the new SSD.

  2. remove the optical drive and replace it with the adapter caddy containing my old HDD.

  3. do a clean install of Windows 10 on the SSD using a USB key recovery made with my real Windows 10 system (which has been updated from Windows 8.1 July 2016).

  I already have a 120 GB OCZ SSD (OCZ Vertex 3).

  I have a few questions before buying the adapter:

  1 - the two drives (my old HDD and the new SSD) are recognized by the motherboard / BIOS and the operating system (Windows, 10)? Is there a limit to a unique HARD/SSD disk drive on the computer?

  2 should. What size the card be? I found offers for 9.5 mm and 12.7 mm that are supposed to be suitable for HP Pavilion in general

  3 - these parts work together and with my computer (size, compatibility)? You can expect any problems with this upgrade?

  4 - clean install Windows 10 quote, because I intend to install it on a different drive than the one I used to create the key USB recovery flash? I have never done a clean install of Windows before.

  Thanks in advance for your answers.

  Alessandro

  p.s. in this section of the forum (where I took most of the post), the solution worked almost perfectly, but it's a different product of the Pavilion 15 ^^

  Hello

  1. Yes,

  2. your machines use 9.5 mm SATA Tray,

  3 problem? I can't answer this question because who knows nothing until the track.

  4. I don't know how you create USB recovery but a good new installation should work.

  Kind regards.

• HP Pavilion 15-e073ca: 2nd HARD drive cart, replace the optical drive for HP Pavilion e073ca 15 Notebook PC & Windows 10

  Hello!

  I intend to add an SSD in my two years 15-e073ca HP Pavilion Notebook PC. I found some sites that I can remove the optical drive and put a second drive using a caddy adapter in the optical drive Bay. I found that some people on the forum did it successfully, but nothing on my PC model. I want to know if he could work with my product.

  In other words, there is my plan:

  1 remove the real disk HDD hard bay and replace it with the new SSD.

  2. remove the optical drive and replace it with the adapter caddy containing my old HDD.

  3. do a clean install of Windows 10 on the SSD, using a recovery USB stick made with my system Windows 10 real (which has been updated from Windows 8.1).

  I plan to purchase the following parts:

  1 - a HDD / SSD cart adapter for HP Pavilion 15 (model OBHD9-SATA-SATA-BU9), of NewmodeUS (http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=583)

  2 - a SSD 128 GB (article SDSSDHP - 128G), SanDisk (http://www.sandisk.com/products/ssd/sata/ultra-plus/?capacity=128gb)

  I have a few questions before I buy parts:

  1 - the two drives (my old HDD and the new SSD) are recognized by the motherboard / BIOS and the operating system (Windows, 10)? Is there a limit to a unique HARD/SSD disk drive on the computer?

  2 - the height of the SSD is 7mm, and it seems that my old HDD is 9.5 mm in height (model WDC WD10JPVT-60A1YT0). It would cause no problem (I need to add spacers)?

  3 - these parts work together and with my computer (size, compatibility)? You can expect any problems with this upgrade?

  4 - clean install Windows 10 quote, because I intend to install it on a different drive than the one I used to create the key USB recovery flash? I have never done a clean install of Windows before.

  Thanks in advance for your answers.

  Haghe

  Your plan is perfect. The SSD to will of 7 mm that always come back fine it just will be lower in the caddy. The holes and SATA connections are in the same place as a hard drive of 9.5 mm. You can use a spacer (many SSD include one in the box) but not really necessary.

  Installing SSD for Windows 10 the way you expect is not really "own", that he will again introduce files and programs, in my opinion and certainly drivers. Whatever it is, it works perfectly and activates the old installation has been enabled.

  The hard disk in the optical adapter will not be bootable and will transfer the data a bit slower than a drive in the main compartment, but will still be usable for most cases. If you need fast input/output like Photoshop or video editing move the job file to the first SSD. Alternatively, you may wish to consider documents and photos and other migration on the HARD drive to keep the 128 GB SSD to fill. You can right-click on these files and select 'place' and move them. After the back if you need some help with that.

  Enjoy.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Satellite 1900-303: the optical drive replacement

  Hello

  Are there opportunities to replace the optical drive of this model? With or without a screwdriver? I want to replace the drive combo of origin (without work) by the other Toshiba combo drive. Can I replace the optical drive or only the Toshiba official centres can do this operation (simply)?

  Thank you very much

  André - Portugal

  Hi Andre,

  Change your optical drive is pretty easy (with a screwdriver). your player is usually set with one or more screws and once these are removed the reader can be slipped out of position.

  You can then remove the plastic trim of the components of the original drive and install them on your new drive (unless a new one is delivered complete with all the accessories). You will also need to remove the metal from your old drive brackets since they will have to be placed on your new drive.

  Insert the new drive in your laptop computer and fix it with the screws that you removed in the original.

  When you start your laptop should automatically detect the new drive. Note that the boot process may be slower than normal because the system will get the proper drivers etc for your reader doesn't and will update your configuration with the new information files.

  The important thing is to get a new optical drive with the same dimensions as the original.

  HTH

• X 230 win 8.1 power management device driver problem

  Hello

  Cool win 8 build in place upgrade to 8.1. Then all the tools Lenovo update and latest Lenovo compatibility package installed.

  This device is not properly detected. I think it's a driver problem Power Manager (based on an old post with the same problem, but no resolution posted).

  Lenovo X 230

  Type: 2330-A59

  Device instance path: ACPI\LEN0078\5 & 2890D 699 & 0

  Location: On the controller shipped compatible ACPI Microsoft

  I tried the typical removal of the device and re - run the PM (Lenovo.com last) driver installation package. No change. The device is listed back in the device as an "Unknown" Device Manager

  Everyone there knows the solution? I hope it's something that I'm a little more research.

  JIM

  Found the answer. It is NOT the PM Driver.

  Lenovo HID HW Radio Driver for Windows 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit) - ThinkPad ... Learn more

• New laptop but no DVD/optical drive how to install CS6

  I just bought a new laptop, but there is no optical drive.  I want to install my old CS6 on the laptop instead of turn off and install PS CC 2015, is it possible to download CS6 or copy files on a USB key to install it?

  Thanks in advance

  Hi ms2thdr,

  Please click on the link below to download the CS6 products:

  Download Creative Suite 6 applications

  Let me know if it helps.

  ~ UL

• I'm unable to access my new messages in Windows Live Hotmail. It shows only month old emails that are accessible.

  Hot Friday stopped mail today he says it's fixed.   I still can't.   It comes up with a month old e mail andi can not get any new e mails.   What is work?

  original title: hotmail work not today

  Hi MICHAELWOOLLEY,

  The question you have posted is related to Hotmail and would be better suited to the community of Windows live.

  Please visit the link below to find a community that will support what ask you:

  http://www.windowslivehelp.com/

• Problem with optical drive

  Hello

  I backed up all my files on a DVD. Then formatted and reinstalled Windows 7 Ultimate. At first I could access the files on my DVD, now it says I need to format the disk in drive D, until I can use it. When I cancel, he said that d:\ is not accessible. Data error (cyclic redundancy check)

  Thank you

  Hello again RicTech,

  I'm glad to hear that you were able to access the files. The only thing I can think in light of what you posted is to check to make sure that you have updated drivers optical drive on your computer. To do this, I would recommend running the HP Support Assistant to update all your drivers HP and to ensure that you have completed all your Windows updates as well.

  If you could re-post with the results it will help others in the future that have the same problem. Thanks for posting on the HP Forums. Have a great day!