paid for my account and impossible to convert from PDF to word

I have to pay money creates for this?

Hi its been a year and I still cannot convert from PDF to word and I can't, but I was charged $23,88 again it's my bank statement details

ADOBE SYSTEMS SOF, 044-207-3650

My order number is 281076816 please refund the last payment of the 02/11/2015 as I does not approve and stop my subscription

Thanks Geoff Baker

Tags: Adobe

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