Pavilion Notebook g7 crashes looking at the MBL or streaming video

I am running Windows 7 64 bit.  Have all the updates from HP and Windows.  When I look at the MLB or video streaming of the screen will suddenly go black. About 10 seconds later the audio stops and I have to hold the power button to restart the laptop.  It happens with both Firefox and Chrome the most recent browsers (I don't use IE).

Also running Norton 360.  I am using an additional monitor to a second screen.

Doesn't happen all the time, but sometimes 2 or 3 times in an hour.  It happens more often if I watch it in mode full screen while watching a newspaper in a window on the second monitor.

I saw this Council

http://h30434.www3.HP.com/T5/notebook-lockups-freezes-hangs/my-Pavilion-G7-hang-hangs-freezes-when-p...

I couldn't have the F10 key to stop the boot.  However, "sfc \scannow" and the "Check the Drive for Errors" both was successfully executed without error.

Hello again!

Make sure you update in Google Chrome so that Chrome certainly requires Flash to use websites like YouTube, SoundCloud, or Pandora.  Here is more information on how to use Adobe Flash in Chrome.

Let me know the results of the update.  I'll keep an eye.

Have a great weekend!

Tags: Notebooks

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