Pavilion p6610: recovery program Restore Points is no longer works after AOL System Mechanic ran on my computer

I have Pavilion p6610 desktop Win 7 Home premium 64 bit I have cleaned my computer, tune, Defrag, ran MS fixit, ran malware removal, called internet provider for bad connection (buffering, etc.) they said it was a software program interfering with my ability to computers to have full access to the output of my modem , (only 2 bars on the taskbar icon) so I gave in and decided to try the AOL System Mechanic. Ran all the tools last night, then stop. I tried to open documents of MS today (15/10/2015) will not open. Could not open one of my components of the Microsoft Office 2010 Starter program.  Canceled AOL system mechanic. Removed uninstalled from my system.  Tried 3 different restore point dates back to the 27/09/2015.  None worked. Can't use my program of recovery restore point!

I don't want to have to reformat and start all over again. I thought that AOL Sys.Mech done something in the registry that messed with the start of Microsoft Office 2010 (can't find a more free?) but why we don't joke about my restore points?  I can't restore anything from my computer.  I don't know if something's going to come to work anymore. How can I fix it?

Thanks for any help you can provide...

Hi @TY965

I understand that you are not able to use restore points, and that you are having problems with a certain software factory installed on your HP System. I'm happy to help you with this.

As a first step, you can try using the Recovery Manager and see if the software is among those available from your original image to install instead of a full factory image installation. See the following document that shows how to do this.

Computers HP - using Recovery Manager to restore the software and drivers (Windows 7)

Then, to the question of the restoration of the system, maybe try to use SFC/scannow, as described below. The second page includes more specific details to a problem of system restore.

Use the File Checker system to repair missing or corrupted system files - support.microsoft.com

Difficulty: System Restore does not not in Windows 10 / 8 / 7 -thewindowsclub.com

I would like to know if it works for you and if it does not solve your problem, then please mark this message as a solution. Kudos are also becoming popular.

Tags: HP Desktops

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