Pavilion p6610f Desktop: software blocking Wifi transmission

Pavilion p6610f Desktop 64 bit Win 7 Home Premium SP1.  I had problems with the buffering and freezing in my browsing on the internet. I contacted my Internet provider after doing all the clean to the top of my computer that I knew how to do. After an hour or two with the agent to remote access to my computer and them telling me that everything was going well at their end, I asked why the icon Wifi in my taskbar shows only two bars on a possible 5 when my computer is right next to my Wifi modem? I was told it was probably a software interfering with the Wifi transmission.  I ran Microsoft malware and adware programs removal & Ms. Mr. Fixit.  I have MS Security Essentials and have not all problem reports.  My provider Internet telling me the truth?  Is the lack of Wifi reception with software that I can't find? I looked in my programs & features and does not see all unauthorized programs may have snuck in and I deleted some. The only thing that is new is a HP Envy 5660 all-in-one that is set up wireless.  It has been suggested that I have reformat my hard drive and reinstall the essential programs to see if that helps. But, acckkKKK!  I don't want to go through all that again! I did twice before and have installed two others had readers since I've owned this computer and don't want to if not necessary!  I thank in advance for your time and your knowledge if you decide to advise me.

Hi there @TY965

Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you are getting a signal strength wireless low, despite the close proximity. I'm happy to help you with this.

In some respects, being too close could be part of the problem. Because of the arrangement of the devices, it could be that the receiver on your desktop does not receive a clear signal, due to the metal in its framework. I suggest moving the router wireless in the location and see if you can get a better signal. This page has also some other useful information which may affect the strength of the signal.

How to get a better Wireless Signal and reduce interference of wireless network - howtogeek.com

If that does not help or make a difference, then you can try looking at your system itself. Start with the next page, and if there is no improvement, wok your way through the other sections, I have included, until it is resolved.

Troubleshooting your wireless network and Internet access (Windows 7)

Focus on the management of feeding your wireless adapter:
Turn off the power to the adapter:
1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
2. expand the network adapters.
3. right click on the Ethernet adapter / wireless, and then click Properties.
4. click on the power management tab.
5 remove the check mark next to allow the computer to turn off this device to save power.
6. click on OK.
7 test cycle.

Forget the network: (Windows 7)
1. press start.
2. tap manage wireless networks, click on the application at the top of the start menu.
3. right click on the network, and then click on remove network.
4 confirm the warning by clicking OK.

Reset TCP/IP on your PC:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
4 restart your PC and test.

It can also help to reset the winsock catalog:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
4 restart your PC and test.

Reinstall the NIC drivers:
1. download the drivers from here, but do not run them again.
2. go to your Start menu/screen and type Device Manager.
3. expand network adapters.
4. right click on the wireless adapter and choose uninstall.
5 install the drivers downloaded in step 1.
6. restart your PC and test.

I hope that this help and if anything here solved your problem, please mark this message as a solution.

Tags: HP Desktops

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