Pavilion Sleekbook 15: Laptop will not end Login

The laptop worked very well earlier today, no problem. Turned on tonight, and it would not connect. Just, it treats then stops on the first screen under the login box. I never got an error message.

Run the Test with the results: failure ID: PUCEXT-6QM7T2-MFPWXG-61EX03

Product ID: D8X43UA #ABA

It is my understanding to check this identification number it is the memory of the product.

How can I go on the scoring of the question?

Thank you

Hello

And Yes, this is the good ID of Faiulure, in the previous post in the first Set, you typed C instead of 6, then Yes this isn't memory, this is the Hard Drive on the device in fact.

You can call Technical Support HP @1-800-474-6836 and if the unit is under warranty the replacement of the hard disk would be covered, otherwise there may be a cost involved.

Although I work for HP, but I am personally.

Please click "Accept as Solution" If you feel my post solved your problem, it will help others find the solution. Click on the 'Bravo Thumbs Up' on the left to say 'Thank you' for helping!

Concerning

Aks3621

Tags: Notebooks

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