Pavilion touchsmart 11: error c0000185

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• Pavilion TouchSmart 23-f364: Hp Pavilion 23-f364 BIOS "finds it difficult to" hard drive Detection

  I have a HP Pavilion TouchSmart f364 23 for Christmas in 2013 and in 2014, the hard drive has begun to act. I would like to turn on the computer and it does not detect the drive or does not see the files it contains. The CD drive is detected and works all the time. I've updated the BIOS, I replaced the drive with a brand new, and since the old is in an external hard drive enclosure works like new money. The computer will always have problems in windows being blockages, then crashes. I looked for the reasons of the accident and they were due to mistakes of disk access. After reboot, the drive is not detected. In Ubuntu, the drive is detected and accessible (but I can't get the windows partition to mount, with the error "Windows is put in hibernation," even with the quick start off and a full stop). The point is that Ubuntu can see and access the drive to boot from the drive itself (if possible) and a live USB. Ubuntu will crash as or experience access errors, but when restart the BIOS sees not the disc. The disc turn and accesses a little bit, but nothing happens. In addition to the exchange of discs, I also swapped sata ports on the mobo with no luck, and power connectors are different, so no swap it. I want to know now if replace HARD drive cable may solve the problem or if I need to replace the mobo or this computer is just cursed. (Father: when I asked for a desktop I do not mean all in one)

  TL; DR: The Bios does not detect hard drive or detect but once at random, at random, windows crashes because of this, Ubuntu works perfectly well and has access to disk drive and boot Live, bios does not always detect drive. Tried upgrading BIOS, replacement drive and swapping mobo ports sata, no luck, CD player works great every time. You want to know if buying a new HARD drive cable works or if it is the mobo which is bad.

  Also note: when I updated the BIOS it says it resets the CMOS and I repeatedly loaded by default in the BIOS settings. I have found but not yet tried the CMOS clear jumper.

  Hi @Lesking72,

  Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  Thank you for posting. I read your post and I understand that the old hard drive can operate as an external drive, but the new drive and the old disk cannot be detected in the BIOS. You can run hardware diagnostics to test the motherboard and hard drive. If the motherboard and the hard disc as well spent, you can consider if it is a cable problem.

  Here is a document, which you can view:

  Desktop PC HP - detection of hardware failures (Windows, 10, 8)

  For Ubuntu system, please refer to the support of Ubuntu.

  Let me know the results of your troubleshooting.

  To say thank you, click on the "thumbs-up".

  Kind regards

• Pavilion Touchsmart 23: Pavilion 23 Touchsmart screen dim after sleep Windows 10

  Pavilion Touchsmart 23 all-in-One model f339

  AMD Radeon HD D 8670

  My screen is too dark, after that the computer "wakes up" fashion "sleep" I can read only now my face one inch away. Reboot brings the brightness back to normal, only to happen again the next time that the computer sleeps. This has only started happening since the upgrade of Windows 8 to 10 of Windows.

  -All drivers are up-to-date

  -All Windows updates are up-to-date

  -There is no brightness slider in power options

  -I have no brightness control on my keyboard

  Please help me solve this problem, so I don't have to go back to Windows 8! Thank you in advance.

  I think I might have made some progress with this problem. I had a friend call me and he suffered from these same questions. The partial solution (and probably most) I've discovered is that there is a critical update of the BIOS that had not been done. Because Windows 10 was already installed, it didn't appear on the page to Support HP or HP update software. The way I had the time it was to say the HP website that I had Windows 8.1. The update then appeared. I downloaded the BIOS for its model was last updated and installed. (BTW: it worked great in Windows 10). Once I've upgraded, the dark screen problem has been resolved. However, as long as the screen saver, night light or auto Hibernate still does not work. You can manually put the computer to sleep via a button or the start menu, and he returned very well. His was an AMD based all-in-one and I don't remember not if someone had problems with the Intel based platforms.

  So, to summarize... If you have not installed 10 still make sure you BIOS update first. If you have goto, the Web site and enter your model. Replace the Windows 8.1 operating system. Download and install.

  If anyone has more of an insight, please answer others to take advantage. Good luck and enjoy Windows 10. And if anyone has a solution for the problem of sleep/sleep/screensaver please respond.

• HP Pavilion TouchSmart 23-f213w

  I want to upgrade the RAM in this system:

  HP Pavilion TouchSmart 23-f213w

  the 4 GB to 16 GB

  How can I start? How open the back to replace the RAM? There is no video for this machine or instructions on how to do it.

  Thank you

  Please see pages 18-22 of upgrade and maintenance Guide instruction on how to disassemble the computer and replace the memory.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Pavilion TouchSmart 14z-f000: bluetooth

  Music playback is very poor via bluetooth devices.  The music plays fine through the laptop speakers, but if I try to use my bluetooth speaker or a receiver of music sound quality is mediocre at best and the music skips.  My iPhone and iPad play well across the two devices.  All my music is on my computer.  I would like to play directly from here.  Any suggestions?

  Hello @LSUTravis88,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post about the problem of the Bluetooth and wanted to help you!  I understand that the Bluetooth device will pair, but the sound quality is not sufficient.

  You can try to update the Bluetooth drivers for your laptop.  However, your product does not have Windows 10 drivers on the HP site.  Maybe that's why you have a few problems.  You can find the drivers for your product here:

  Drivers - HP Pavilion TouchSmart 14z-f000 CTO Sleekbook

  If you still have problems, try to uninstall the Bluetooth driver, then reboot the laptop.  Please let me know the results.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Pavilion Touchsmart 15-b153nr, processor up to 2.4 GHz overclock?

  Hello, I currently own the HP Pavilion Touchsmart laptop 15-b153nr and descriptions on all Web sites, it is listed on indicates the speed of the processor is clocked at 1.6 GHz to 2.4 GHz AMD Quad - Core A8 - 4555 M accelerated processor. Is that means the laptop can be overclocked to 2. 4 GHz? If so, how would I go all this? Thank you.

  It is the turbo boost done automatically by the system itself. It is a fast processor - APU.
  
  You can't overclock.
  
  Thank you

• HP Pavilion TouchSmart 14' Sleekbook

  HP Pavilion TouchSmart 14' Sleekbook

  This is the windows operating system 8

  I just got the laptop, but I don't know if I am able to scroll using the touchpad. If so, I don't know how to enable that.

  Hi hcarey2,

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I saw your post about scrolling with the touchpad. You can scroll with the touchpad. I have a link below on the use of the TouchPad which includes a section on scrolling that will show you how to use and configure.

  Use and troubleshooting of the TouchPad

  Thank you

• Required drivers for the HP Pavilion TouchSmart 10-e004au laptop running windows 7 32-bit

  Hello world!

  I deleted windows 8 and installed windows 7 32 bit home premium edition, but a lot of drivers and adapters are missing.

  My netbook is

  Laptop HP Pavilion TouchSmart 10-e004au

  namely, I need the drivers following for it:

  1. Ethernet controller

  2. network controller

  3. PCI device

  4 PCI Simple Communications Controller

  5. SM Bus controller

  6. some unknown device

  7 USB Mass Storage Device (even if it's the Flash Player playback)

  And 3 devices are a yellow highlighted and I will use hardware ID with them

  -Network controller

  PCI\VEN_10EC & DEV_8179 & SUBSYS_197D103C & REV_01
  PCI\VEN_10EC & DEV_8179 & SUBSYS_197D103C
  PCI\VEN_10EC & DEV_8179 & CC_028000
  PCI\VEN_10EC & DEV_8179 & CC_0280

  -PCI device

  PCI\VEN_10EC & DEV_5229 & SUBSYS_21A9103C & REV_01
  PCI\VEN_10EC & DEV_5229 & SUBSYS_21A9103C
  PCI\VEN_10EC & DEV_5229 & CC_FF0000
  PCI\VEN_10EC & DEV_5229 & CC_FF00

  -Controller universal Serial Bus (USB)

  PCI\VEN_1022 & DEV_7814 & SUBSYS_21A9103C & REV_01
  PCI\VEN_1022 & DEV_7814 & SUBSYS_21A9103C
  PCI\VEN_1022 & DEV_7814 & CC_0C0330
  PCI\VEN_1022 & DEV_7814 & CC_0C03

  Your help is requested, and the response is awaited with impatience.

  Thanks in advance.

  Best regards

  ARC91

  Hello:

  Here are links to the drivers you need.

  First, install the amd chipset drivers and restart.  You want the first driver on the Web page.

  Who will install the smbus controller.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2032

  Then, install the driver amd radeon beta from the link below and restart.

  http://support.AMD.com/en-us/KB-articles/pages/latest-catalyst-Windows-Beta.aspx

  Audio: Accept the agreement. DL and install the driver first on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 24 & PFid = 24 & Level = 4 & Conn = 3 & DownTypeID = 3 & getdown = false

  Ethernet: DL and install the 4th driver on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 14 & PFid = 7 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

  Wireless:

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118588_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  USB 3.0: Install both...

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123787_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118744_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Card reader:

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_125075_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Some unknown device may be it. I need the hardware for him ID if the driver below does not work.

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_127112_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Webcam:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127341-1 & CC = US & DLC = in & LC = on & os = 4157 & Product = 6528145 & sw_lang =

  Simple PCI communication controller: I need the hardware for this also ID that I've never seen a laptop with an AMD chipset and processor present this description.

• HP Pavilion TouchSmart 15 Sleekbook how to restore the factory settings

  I just need to know how to restore my HP Pavilion TouchSmart 15 - b167ca Sleekbook back to the factory settings. This laptop came without the cd.

  cath9999

  goes on Windows

  http://Windows.Microsoft.com/en-us/Windows-8/what-happened-to-backup-restore

  Or F11 and read the Manual Page 61

  http://h10032.www1.HP.com/CTG/manual/c03601748.PDF

• HP Pavilion TouchSmart 15-b130sa need new/charger lead and need help

  Can someone help me find the correct replacement / charger lead for Pavilion TouchSmart 15. The number on the back of the laptop says 15-b130 his.

  Don't know if it of useful or not.

  Would be very grateful if there is someone out there who has the answer.

  Thank you

  Hello

  Yes, I have. I have found some on Amazon, if the number I got is 15-130SA

  Could you please confirm this?

  Thank you

  Sandy

• Replacement of HHD with SSD in HP Pavilion TouchSmart Sleekbook14-f027cl

  Is it possible for me to replace the HHD with SSD in my HP Pavilion TouchSmart Sleekbook14-f027cl? And if so, how? For example, I'm looking for (a) a guide to open the computer without damaging it (I found one for Sleekbook 15). Also (b) I would like to know if I have to update the BIOS / other computer settings.

  Finally, (c) are there brands of SSD, I should not do?

  Thank you for your help.

  What has been said here applies to you:

  http://h30434.www3.HP.com/T5/hardware-upgrades-replacements/HP-Pavilion-Sleekbook-upgrading-hard-drive-to-an-solid-state/m-p/3190769#M28503

  Your model is very difficult to upgrade. If you want to move forward in any case post back for assistance.

• HP Pavilion TouchSmart 23-f203: replacing the hard drive

  Will be a

  Seagate Barracuda 1 TB 7200 RPM SATA3 3.5 "internal hard drive 6 Gb/s

  Work in my hp Pavilion TouchSmart 23-f203a?

  It must be replaced.

  Yes.

• Pavilion TouchSmart 15-b109wm: Mini pcie

  Im trying to find out if this computer has a witelist for my network card. Initially, it came with windows 8 installed on it now I am running windows 10. I looked at and see older laptops with whitelist, built into the bios. My computer seems to boot UEFI bios, as it is the only way to get into the bios, I know. My current card is AR9485 of Qualcomm Atheros 802.11b/g/n WiFi adapter it just don't cut the highest speed I get are on 55mbps. I have other pieces of equipment using 802.11 AC and speeds are more than 160 Mbit/s. The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around? I looked at the manual and it shows 3 different maps, but none of them are compatible 5 GHz I believe that when this laptop was built not as popular 5Ghzwas and 802.11 AC did not exist. Any input?  The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around?

  Hello:

  He shouldn't have a whitelist, as HP stop this practice more than 2 years ago.

  However, your mobile PC is an AMD processor and chipset, so you would be limited to use a double band Broadcom dual band N or map of the AC.

  9 times out of 10 an Intel wireless network card will not work in a notebook with AMD hardware, and there is no way I'd be able to tell you if an Intel card would work in your computer laptop or not.

• Upgrade of RAM HP Pavilion TouchSmart 14-f021nr

  I am considering buying a HP Pavilion TouchSmart 14-f021nr, but I'm unable to find detailed information about its RAM.  All sources I've found say it comes with 4 GB of DDR3 RAM, and the maximum value supported is 8 GB.  What is not clear if a second stick of 4 GB will seek up to 8 GB, or if there is only one slot that is initially taken by the supplied 4 GB, making a single 8 GB stick the only way to upgrade.  In short, is dual-channel a possibility?

  Also, if anyone knows the RAM timings provided RAM, that would be wonderful as well.

  Hello

  Your laptop has 2 slots, each of which can contain a maximum of 4 GB module for a total of 8 GB - an example of an upgrade appropriate can be seen on the following link.

  http://www.crucial.com/EU/store/listparts.aspx?model=Pavilion%20TouchSmart%2014-f021nr%20Sleekbook & cat = RAM

  Kind regards

  DP - K

• Pavilion Touchsmart 15-b129wm: drivers Bluetooth not updated

  Hello

  It's on my computer laptop bluetooth. Given that I've upgraded to Windows 10 bluetooth driver is not detected by Device Manager and it seems that Mediatek has not updated their software Ralink for Windows (at least for my PC) 10. Windows 10 settings page shows no turning bluetooth power options. I have tried to reset my pc but lost all my apps and also hp Recovery Manager has been lost. I also downloaded Qualcomm-Atheros bluetooth drivers (since I wasn't sure of the hardware version of my PC). Always bluetooth does not work. The idea of reset was given by a representative of hp service in the online chat system. I would be grateful if someone comes up with a good fix tested since I need blutooth to use my bluetooth headset.

  Hello:

  I see your screenshot that your laptop has a wireless Atheros 9485 card.

  This card is a single band with no radio bluetooth wireless card.

  Here is the link to the product for your laptop.  He also confirmed that your laptop does not come with built-in bluetooth, or this feature should have been included as well as wireless WLAN 802.11b/g/n 1 x 1 specifications.

  http://support.HP.com/us-en/product/HP-Pavilion-TouchSmart-15-B100-Sleekbook/5330569/model/5400008/document/c03900498/