Pavillion AIO D6U48AV #ABA: does not start

Powers to monitor upwards but do not start. Wireless light turns on for a second and then turns off. Tried unplug the and hold the switch for 30 seconds the thing but does not work. Before that, the background flashed and turn off quickly with a message about an update of windows.  Any other ideas or diagnosis? Thank you.

Hello @abbygrl,

I understand that after a update your screen remains black on your HP Pavilion 23-b240xt all-in-one desktop PC running Windows 8. Firstly I have observed several cases of this and what I noticed, is that they seem all to their own. I don't know, but I suspect that there is more to download and install updates or there is a condition that needs time. If at the time you read this post your system returned to normal as I advise you to review and follow the steps in the HP Support document: screen is blank after you start the computer, that will guide you in the process.

Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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