Photo Gallery can't open photo

Hi, I have a problem just downloading a photo on my digital camera. When I plug my camera into my computer, the thumbnail for that one particular photo does not load, and when I try to view the picture I get the "Photo Gallery can't open this photo or video. This file format is not supported, or you do not have the latest updates for Windows Gallery"error. I tried the option 'Open with', and it will always open in Paint, Word, Picture Manager, etc..

I tried on several PC and facing the same problem.

However, the photos can be viewed on the display of the camera without problem. Also, all my other photos load very well.

Can anyone help with this?

It is possible that the picture uploaded in question is
corrupted... sometimes this can happen when the camera
the batteries are low... after a long photo taking session
for example.

The following steps should help you re - download a new
copy of your photo.

If you connect the device to your PC via a USB cable, turn
on the camera... then go to... Start / computer... it should be
listed as a drive letter...

If_yes_right click on the drive letter and select... Explorer or
Open... This should display the directory of the memory card.

You can copy and paste or drag and drop the files from there to a
folder on your hard drive.

In addition, if you have an internal or external media player... you
could remove the memory card from the camera and insert it
appropriate in the slot on the media player.

When the card is inserted... If you go to... Start / computer...
the card reader should listed as one or more removable disks.

Removable (e :)) drive
Removable disk (e :))
Removable drive (g)

If_Yes_you can download photos from there. Left click
the drive letter that corresponds to the memory card must
display the directory of the card and you can copy and paste or
Drag and drop the photo/s of your choice in a folder on your hard drive
drive.

Just a picture selected (highlighted) right click and choose... Copy...
then navigate to the folder you want it saved in and right click the
folder and choose Paste.

If the steps above do not give a visible photo is apparently
altered in the camera. There are the software
to recover corrupted photos but they can be expensive.

A Google search for ' recover corrupted JPEG "may be useful to
a try. The following links are just a few examples:

The following programs are not free, but the demo
versions will be preview files that can be recovered.

PixRecovery
http://www.OfficeRecovery.com/PixRecovery/

Stellar Phoenix JPEG repair
http://www.stellarinfo.com/JPEG-repair.php JPEG recovery
http://www.hketech.com/JPEG-recovery/index.php

Tags: Windows

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