Photosmart 4700: stopped seeing my sd card

I'm scanning photos. I put the sd card in the laptop to confirm that I had scanned all. I didn't so I tried to scan the bad pictures, and I can no longer get the photosmart to see the sd card.

The SD card is well - she couldn't see before sd cards - I tried several size and and the age of the sd card.

Is it possible that he is no longer lining up properly?

Thanks, Bonnie

Hi @tcstart

I understand that your printers card reader does not work now. We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

If the problem persists, let me know and I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

Reset the printer: what you need to know

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