Photosmart 5510 - issue of options

Similar Questions

• This issue is still pending. My PhotoSmart 5510 continues to go offline during the generation of printed documents.

  I have a PhotoSmart 5510 and a Toshiba i7 Quad 4 laptop running Windows7 with a Trendnet Wireless router.

  My PhotoSmart 5510 disconnects when printing is generated.    All systems are go: online wirelessly connected wireless, does not not offline, set as the default printer, checkmark, etc..  Sometimes it will make an impression and disconnect and sometimes it will disconnect the first time and will not be printed.

  If I run the diagnostic utility I can usually get it online.  But the said diagnostic utility it is disconnected and the problem is not "resolved".

  It also has a problem with the USB.  If I've set up as a USB printer will crash the entire operating system and laptop computer will not restart unless the USB is disconnected or if the printer is turned off.  This does not happen with my laptop computer on the same Lexmark printer.

  obewan,

  This article should help to keep the Wi - Fi connection (including things like setting a static IP address for your printer to avoid the crash between you OS/router/printer):
  http://support.HP.com/us-en/document/c02817031

  Give the steps described a try and tell us if it helps.

  Good luck!

• Photosmart 5510: photosmart 5510 doesn't scan

  My Photosmart 5510 left scanning for computer (HP Pavilion with wireless connection). I get a msg of unsuccessful scan from the printer and an HP 5510d series is not found msg on my computer.  He still won't print.     I restarted everything.   When I opened the printer from start I get a box Priinter configuration and software with connect a new printer and add more software options.   A ran the full feature software and driver and get msg that I need to insert the disc and the earlier version cannot be deleted.   Ran print and scan doctor and it says Installer get full software not installed.  I don't know what else to try.

  Hi @dmorfy,

  There is a utility called Microsoft mount it that might be able to help to uninstall the old version of the HP Photosmart from your PC software. It is pretty Strait before running.

  Once it's done try to reinstall the software.

  Please let me know how it goes.

  Thank you!

• without the Photosmart 5510 ink cartridges Control Panel cannot be accessed

  I have a Photosmart 5510 which has no ink cartridge. My intention is to use it to scan only, and I would like to be able to set up wireless. When I turn on the printer, the control panel displays this: "problem of ink cartridges.  One or more cartridges appear to be missing or damaged. Install or replace the affected cartridges. »

  The wireless button or the ePrint button cause anything to appear on the control panel and there is no other options, such as cancel or continue.

  Is there a way to go beyond this message of ink cartridges without installing cartridges?

  Hello

  In general, I'm afraid the answer is no, as a multifunction device, it requires the ink required to operate the device but there are of the workarounds you can try.

  That there is a problem with one or more of the ink cartridges should be sorted first, the control panel will not answer while the device is in an error state.

  You try to use the computer temporarily plugging in a USB port on the printer.

  If the printer is recognized by the PC in such a State, let it finish its configuration and open the software HP Photosmart 5510.

  Open the utilities tab and click on Setup & software printer, then click on convert USB to wireless and follow the steps on your PC.

  If this success then run a scan of your PC use.

  If it is not detected, which is likely to be affected by the error status of the device, such you will solve the problem first.

  You can follow these steps to solve a problem of cartridge if necessary:

  http://support.HP.com/us-en/document/c02924284

  Kind regards

  Shlomi

• Server connection error:-1 there is a problem connecting to the server... hp photosmart 5510

  HP photosmart 5510 e - while a printer B111a

  Windows vista 32-bit

  connection error message-Server error:-1 there was a problem connecting to the server, press Retry or ok to continue

  No changes have been made to my operating system

  Try to add new applications with eprint center of my Compaq Presario CQ60 laptop to my HP printer. Computer tells me that the new applications are there and ready to use, but printer says 'server connection error "? I followed all the instructions to connect to the wireless router, but I'm not sure how to connect to the "Server"?

  The steps below a usually resolve the problem you are experiencing:

  1. unplug the power cord at the back of the printer.

  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).

  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.

  4. wait for 30 seconds, then plug the printer back and power.

  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

  Let me know if you have any additional questions. Thank you!

• Photosmart 5510 requires the color cartridge to print in black

  I have an Imac running MAC OS X 10.7.5 and a HP Photosmart 5510.

  I can't select a black and white printing other than "regular, fast rough, black and white paper.

  QUESTION: Why are there no "plain paper, best option, black and white"? Or should I ask, where is the ordinary paper, the best black and whitee option?

  Surely each printer must be able to print the last option.

  To satisfy my need for a good level of black and white print that I have to use the color cartridges - it is expensive.

  I would be grateful for any help.

  Thank you.

  To print graphics or the text of quality 'Best' the printer uses color ink.  In the case of text, the color ink is printed black to improve the darkness and roughness of the edge.  (Color ink makes printing 'together' more quickly, reducing the purge on the edges).

  For graphics, the printer uses drops color printing black or gray printing mode best because it gives much better graphics.  The color ink droplets are much smaller than the black.  When the color ink is used for printing in grayscale or B & W graphics, the results are much thinner that the result would be in black ink only.

  If the quality does not matter (much) draft mode provides the best economy, but for a better print quality, color ink is necessary.

• Not able to scan from the printer to my computer control panel using the HP Photosmart 5510

  Hello

  I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

  I am however able to scan by launching the scan of the computer. I talked to HP customer earlier this evening and we ran printing + scan doctor and can't find any problems.

  I am running Windows 7-64 bit and that you have installed my wireless printer using the Installation CD supplied with the printer today.

  I could not finish troubleshooting with the technician that I talked to because I had to go to work. The person that I spoke with proposed possibly the full functionality of software downloaded from the hp.com site, which I'm happy to do, but I think that it is useless, because I have the CD of installation here. (The rep that I talked to was very nice, but I prefer not to have to uninstall and reinstall if it is not necessary)

  Because as I mentioned above, everything works perfectly and I am able to scan - but not directly from the printer itself.

  When I try to scan from my printer to my computer an error message appears on the control panel of the printer indicating that: there is no scan destination options of analysis chosen / no..

  However, I can't find anywhere with my HP software where I could add / make sure that the destinations were there. (As I could on my other printers. (IE. By the solution Center)

  This printer does not appear to be a solution center that I could find and the scanner installed with the CD icon doesn't give me any options regarding changing the settings of the parser

  I wonder:

  1. the Hp Photosmart 5510 does not have the capacity to scan from the printer control panel?

  2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

  3. or is the problem because of something else entirely?

  Thanks for your help!

  HI Dublin,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Photosmart 6510 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  6 download the drivers and full software functionality, and then reinstall the printer.

  Version 28.8

• Remove a hard drive in Photosmart 5510

  I have a Photosmart 5510 which is broken. I want to recycle, but I heard that it can be a hard disk of the printer which can record personal information. How to remove or destroy the HD before I take it to the recycler?

  Hello

  There is no such drive hard, but if you wish, please restore it to factory settings as follows, from the printer control panel:

  Key setting, then Tools then Restore Factory Defaults (you may need to scroll down to see this option)

  The printer will restart and return to its original settings.

  Kind regards.

• do not install the driver for XP photosmart 5510

  I tried in vain several times to install the driver for my refurbished XP for my laptop HP photosmart 5510. I said I want to install via radio - he finds the printer and lets me select - then it starts the installation.  It gets about two-thirds through the bar of "installing network printer." "and crashes.

  I let it rest, go to walk my dogs, prepare dinner, and it moves of there.  When I click on cancel, it crashes during the phase cancellation and I'm relegated to "force quit" process.  It's annoying!  All I want to do is wireless printing.  Scanning the computer would be an asset.

  BTW, I had NOT of PROBLEMS installation on laptop of my wife under System 7.

  Help, please... Thank you

  Docswan

  Hi docswan,

  I can't wait to hear that you are experiencing installation problems.  The following steps may resolve this problem. You can also view documents related to this issue by clicking here.  If you are unable to install the full features software, a generic driver can be installed via windows to enable printing only.  Here is a link that will provide the steps to do this.  Click here

  1. connect a new printer.

  2. the software freezes when "control network.

  3 allow software to sitting there for 3 minutes (to fill in the background).

  4. go into the Task Manager process tab.

  5. complete the process of HP network Communicator.

  6. This should push the software to a point to choose wireless or Ethernet.

  7. Select Ethernet or wireless depending on connection.

  8. Enter the IP address manually in the appropriate box.

  9. the software freezes probably during the 'network of control' all or part way through.

  10 allow software to sitting there for 3 minutes (to fill in the background).

  11 go into the Task Manager process tab.

  12. end of the process of HP network Communicator.

  13. This should push the software before saying that the printer cannot be installed correctly, but can be installed via the IP address.

  14. click "continue".

  15. the software should continue and give a green check mark.

• Photosmart 5510 Scan to PDF

  I just bought a photosmart 5510 and installed on a Mac OS 10.7

  It is to replace an old but reliable scanner HP scanjet 2400 which I was using connected to a windows machine. on the scanjet I could scan multiple pages to a PDF, but I don't know how to do this on the 5510.

  Thanks in advance

  Ok

  Run the installation again,

  Be sure to select check the option software recommended during installation.

  (In the 3rd or 4th form).

  You will find the Hewlett-Packard with the HP Scan3 folder inside it.

• driver installation failure on photosmart 5510

  I am trying to install my photosmart 5510 on a new computer, Windows 7 (64 bit) operating system. everytime I try and go through all the steps of downloaded I get an install error - failure of the HP Installation - MSI 1603. Cannot get past. The printer is configured on a wireless network and that works, just can't get the driver to install. I tried to remove the program and he can't delete because it is not installed correctly. It seems very circular. Any ideas?

  These install failures can be no fun. Looks like you may have a few things underway.

  You indicate that the software cannot be uninstalled. Where are you try uninstalling to?
  * The best place to remove the HP printing software that won't remove is through the control panel > programs > uninstall a program.
  * If the printer software still cannot be removed in this way, you can find a Microsoft Fix It solution. This program will help with software that will not uninstall.

  Also, you have found the failure of Installation of HP - MSI 1603. It is indicating that one of the MSI (Microsoft Installation) files fails to run. MSI often fail if the permissions are not correct as well.

  There are a few measures that take to this error:
  * Press Windows + R key to the "Run" command
  * Type msiexec.exe to confirm MSI Version 4.5 or higher. Below if the 4.5 Version, stop here and answer to get instructions on how to update MSI.

  If MSI Version 4.5 or higher:
  * Press Windows + R key.
  * Type msiexec /Unregister and press ENTER. If it works, there is no message.
  * Press Windows + R key.
  * Type msiexec /regsvr and press ENTER. This will confirm that the MSI is working.

  Remove all remaining files:
  Open the C: drive > Program Files (x 86) > HP folder
  * Delete the folder with the Photosmart series 5510 in the title. It is to ensure that all remaining for the printer software has disappeared.

  * Press Windows + R
  * Type %temp% , and then press ENTER.
  * Delete all files starting with 7z. It's remove for installation failed installation files.

  Now to install in:
  * Make sure you are using the administrator login
  * Download the most current driver for your printer.
  * When you run the downloaded file, make sure you right click and click on run as administrator.

  Photosmart HP 5510 is not that old of a printer. I guess that this printer is still under warranty. If these steps do not address the issue then give the HP Technical Support a call at 1-800-474-6836.

• Photosmart 5510: No color on Photosmart 5510 printer printing.

  I've purcheased new cartitgages. I shook the cartiratages. I tried the cleaning function, realign, even the old hit on the machine of Nintendo days tour! I am completely lost as to what could be the issue. It prints black, but black only. It does not read even the new cartriatages as full. I bought office depo. Please help me!

  Hello

  Welcome to the HP Forums!

  I understand that no color is printing printer Photosmart 5510. I'm happy to discuss this issue for you!

  Please take a look through this guide, the printer prints blank Page not printing black or color ink for the Photosmart HP 5510 e-all-in-One Printer Series.

  If you've been through all of these steps and the issue is not resolved, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  I hope this clears things up for you!

• Photosmart 5510 not printing and noises when toggled or asked to print?

  About 6 months ago, we purchased our printer HP Photosmart 5510 alongside our Touchsmart computer, and so far, both work fine.

  However, there are a few weeks at random, when I sent a document to print, the printer started making a very loud noise, sounding almost as if he was that something stuck in the back there. Only to make the noise stop, I cancelled the printing and has turned off, which again triggers intense noise. This back on once again, he made the same noise and, before moving on to the usual display a notice on the monitor of printer flashed by saying that the device had extinguished itself incorrectly.

  It lasts for a few weeks now, and after having scoured your Web site for all the details, I couldn't find anything on this issue. After detecting that other factors may have come into it, I watched some of your videos on how to fix etc. paper jams. After pulling some paper in the back, I thought the culprit of all this, the message on the monitor said he had a 'ink cartridge problem' or could not detect the paper, even if we just replaced the ink and I have to reload the paper. I watched the videos of these two problems troubleshooting and tried 20 seconds thing etc, but nothing worked.

  Really, I'm so frustrated and I would like a little help from a very kind person out there?

  

  Hey mollycat,

  It seems that there is a problem with the power of the printer mechanism paper.  If the unit was loud noises, then it might be a part out of alignment or a piece of paper caught in the unit.  However, you mentioned the continuation of the measures is stuck, remove the paper, and now the printer gives error ink system.

  I will provide documentation of troubleshooting below for the two issues, but if these steps don't erase the question then I would advise to contact HP Technical Support on this printer.  Is it is only 6 months old, then it would still be under warranty by the original manufacturer.

  An "Out of paper" message on the control panel and the all-in-one doesn't pick up paper

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

  To contact HP Technical Support: contact HP worldwide | HP

  Hope this helps,

  Jason

• EFax is supported on a printer HP Photosmart 5510?

  I don't see as an option on my menu of Apps.  It would be a nice to have, if any feature.

  I work on a laptop Toshiba Satellite P105S-6217 which is on Windows 7, 32-bit, if indeed what matters.

  Hello

  The 5510 Photosmart does not any function of fax, as you will find listed by the specifications below:

  http://shopping2.HP.com/en_US/Home-Office/-/products/printers/HP-Photosmart/CQ176A?HP-Photosmart-5510-e-all-in-one-printer-B111a&JumpID=oc_r1002_usenc-001&lang=en&cc=us

  Only models listed below support the feature of eFax:

  http://support.HP.com/us-en/document/c03102078

  Kind regards

  Shlomi

• My photosmart 5510 does not scan the pictures correctly on my mac os

  Hello

  Just like the title says, my Photosmart 5510 analysis correctly on my mac. The photo I, m continuous cutting, scanning sends an incomplete picture when I scan photo to file. I did everything positioning of the image anywhere on the scanner in the selection of all the different options to send the photo wireless on my mac. The scanner seems no analysis does not completely. Any ideas? Help, please. '

  Thank you!

  Hello

  The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:

  If you use Mac OS X 10.7 (Lion), make sure to install the critical update below, otherwise skip to the next step:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan.

  Kind regards
  Shlomi