Photosmart 6510 prints graphics but no text

Photosmart 6510, SN [edited by Moderator], Firmware Version ESP1CN1244AR, 22093 ID Service, IK number 964, Version of the 028.000.1315 software. 000, Printer Driver Version 09.84.00.1173, Windows 7 X 64 operating system on 2 computers, Windows 8 X 64 on the third computer.

OK, now for the problem. I tried to print a PDF doc. The graph at the top of the doc printed on the light side, but the text does not print at all. I noticed that the ink levels were low, then bought new carts. Installed the carts, run printhead cleaner, good result mine. tried to print same doc, with the same results. A run the print head alignment. Alone cyan print and error appeared on the printer "failure of the alignment, you can continue, but cartridges are not calibrated for optimal print quality. Press OK to continue', then I tried scanning and printing a photo. the reproduction was excellent, crisp with no descernible color change.

tried to print a couple of JPEGs from each computer, all good. Now it gets more strange. A ran the doctor Scan and printing of difficulty.

print the page, the colors are good, anignment box looks good, but missing text at the top of the page. I tried printing doc, txt, pdf files of all 3 computers with no difference. If the pdf file has graphics, print, but not the text. But xls docs will be printed. I tried to print the reports ststus fom and the quality of the front panel of the printer, I me am colored boxes described and filled with color boxes, no text. Reinstalled the software on all computers, no luck.

Hi Allandane,

From what you described, it seems to me that the black ink is not working. All black, you can see on pages that are feeling is probably a composite black made up of 3 colors. I can help you with this.

Please use the solutions proposed in the following document; Printer cannot print black ink or color ink, or prints blank Pages.

I hope this helps.

Tags: HP Printers

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