Photosmart 8150 disorder - Microsoft Word print black, everything is RED

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• Photosmart C6380 AiO won't print black

  Hello

  We have a HP Photosmart C6380 all-in-one, that allows to print is darker. The photo in the black and color cartridges are OK I can say. This is the regular black which does not print.

  We had this happen the last time we changed the regular black ink cartridge. For some reason any the new cartridge was not print anything so temporarily, we went back to the old cartridge and it worked again. Then we took on the old cartridge and put in new cartridge and it continued to work. Now, the cartridge is about half empty and he left black print.

  This should not be a computer related question. But in the case where it is important: WIndows XP SP3. Sorry I don't know exactly what version of driver that I use but I ran HP update by the solution Center-> help-> Check for Updates and everything is up to date as far as I can tell.

  I tried to get the printer to print in black through the menus on the printer itself Setup-> tools-> Printer Status Report. He throws only a blank page. I tried to run the HP Hardware Diagnostic Utility. He points out that everything is fine, but, of course, when I told it to print a test page it launches a blank page.

  We finally gave up and put in a new black cartridge fresh (564 XL) and it does not print anything. Any suggestions?

  The printer seems to have spontaneously printed a test page with black text on it. No one said here of the printer to do a test page. The black cartridge now seems to work. Just a report of the status of the printer and everything seems OK.

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• Photosmart HP 6510 will only print black light gray text

  Any suggestions on how to solve this problem.  Been thro all the habit change the cartridges, clean the heads (several times), align the cartridges.

  Problem started after the low ink warning and then change cartridges.

  Need to BEST print mode to get the light gray black text only printer and printing grayscale value must be set to OFF, otherwise no visible impression is reached.

  Colurs look OK on the Test print but once again no sharp black, light not gray see the upward.

  Help please!

  Hi SportBilly15,

  Welcome to the HP Support forums.   I understand that your Photosmart 6510 is not printing black ink properly.

  I've included the document setting the streaks of ink, faded prints and other common print quality problems . It takes you through several steps to correct the problem of troubleshooting.

• Photosmart HP 6510 will not print black text of emails but ok for photos and web pages

  Suddenly, it stopped printing black text of emails but prints black on web pages and images. I renewed the HP black cartridge and downloaded the HP PHOTOSMART FULL FEATURE AND DRIVERS SOFTWARE today and the problem persists.

  When I print QUALITY REPORT printing any black ink level is shown, but black media are there. very strange.

  Can I please ask your help to fix this annoying problem for me.

  Thanks for the reply daveclix

  I agree that this is not a problem with your PC, it's a hardware problem with the printer. The information you supplied I'm going to send you a private message to discuss the next steps to take

  If you are unsure how to check your messages on the forum this post, has instructions.

• Photosmart 210 a: won't print black after installing new print heads

  Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

  Hey there @LMACE!

  Thanks for posting on the HP Forums!

  I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

  To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

  If please, after back and let me know how it goes!

• Photosmart 5520:5520 won't print black

  Hello

  I just installed all new cartridges (they are real HP). But it does not print black.

  I went so all the help which is suggersted in the forum. But, no luck.

  I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

  I'm too lazy on the purchase of a new black cartridge.

  Also, when I try to scan the alignment page, it says not found alignment page.

  It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

  I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

  Kind regards

  Sery

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number appear, use them to contact HP.

• My Photosmart HP 6515 does not print black only.

  Sometimes, I want to print something on the web that has the color, but if I have no color and just want black and white how can I do? I don't see anything on the control panel of the printer that allows me to do that.

  The copy on the control panel function is, I suppose, just for the copy of something you place on top of the screen glass and not to the copy on the web. Is this correct?

  Other printers (such as my old Canon printer) allows me to do black and white.

  Hello

  You can set print black ink using the settings of the printer on your Mac:

  First of all, try to click the menu presets from the print dialog box and select the preconfigured black single preset.

  If this does not appear, follow the steps below to manually create such a "Preset":

  1. from the application used to print, click the file menu and select print. The print window is displayed.
  NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7 / 10.8) see all available parameters.

  2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  3. Select Type/quality paper in the menu dropdown.

  4. click the triangle next to color Options of spending parameters.

  5. set the color to grayscale field.

  6. set the Mode to grayscale in black cartridge only.

  You can save the settings for later use by clicking preset > save current settings as preset.

• PHOTOSMART HP 6520 does not print black. And the ink levels estimated for the other inks are not correct.

  Hi, I bought my photosmart Hp 6520 year last, October. But it is no more print black after replacing ink twice. I tried to clean the print head with water and tried "clean print head" in tools, does not solve the problem...

  What is wired is that I bought 4 new 564 inks the hp of the target 2 days ago, printed only less than 10 pages to see if the problem is resolved. Then my printer told me that the cartridge is too low... Is this possible?

  It makes me crazy now... What is even worse, I used a tool to detect my printer, and he said that is no longer under warranty... But he was only 9 months... How can I solve this problem? Thank you.

  The document here can help solve the black does not print on your Photosmart 6520.  Be sure to check the vents, as on the three solution.

  If this does not resolve the issue I suggest you call HP (1-800-HPINVENt to the United States, see here for details by the way).  The warranty online tool is an estimate, they will have a process of updated the status of the guarantee if necessary.

• Photosmart 5510 has suddenly stopped printing black

  I have a Photosmart 5510 new, which was working fine, then suddenly stopped printing black.  Replace the cartridge and still nothing.  Prints fine colour, but not black.  No error message, just jumps print anything in black.  Excluded bone by the attempt at analysis and still nothing.

  Yay! I'm happy now. I did the thing to chat online with technical support and that's what I got: on the front screen of the printer, press the arrow to the right, and you should see an icon "Setup." Press on that. Then press tools, then scroll down to "Clean print head." Press the key. When it's done it spits out a test page and voila! It now prints. I hope that this works for some of you all!

• Microsoft Word print to PDF files

  We need print reports to PDF from Microsoft Word 2010, and we open the PDF file in Adobe Reader XI the format of the report is not accurate unless you approach significantly (e.g. 150% +). For example, the lines on the tables will be missing unless you zoom in. The report prints perfectly. Is there a way for the file PDF see correct formatting report when the document is enlarged to its default value (100%)?

  Any help is appreciated.

  Hi Nikilk52676735,

  I recommend you try the following procedure:

  Go to tab Acrobat-> click on preferences-> uncheck "enable accessibility and reflow with tagged Adobe PDF" and then click OK.

  Try to convert the file to PDF again.

  

  Please let me know if it works for you.

  Kind regards

  Rahul

• Why my PhotoSmart 7520 uses color to print black text?

  I noticed when I print the page "Print diagnostic quality", the printer uses the color cartridges to print text in black instead of the black cartridge "pure".  It is a loss of the color of the inks.  How can I get the printer (7520) to use the black cartridge for all black text?

  Thank you

  JayTee007

  The diagnosis page uses a mixture of color and black inks to print the text on the page.  This is so that the diagnostic information can be read, even if the black part does not work.  The behavior on the page of diagnosis does not reflect how normal text is printed.

  Note that if the photo paper is selected in the selection of media the printer will use only the color inks and photo to print black same text as black pigmented ink is not compatible with photo paper.

• PhotoSmart HP 6520: HP PhotoSmart 6520 Series does not print black

  My HP 6520 is no longer under warranty - just for a little more than a year.  Not printing black - just replaced all the cartridges and black is not printing.  I used the print head cleaning function so many times that I used half of all cartridges including the black who don't print very disappointed in my decision to buy a HP printer!  Is that what I can do in addition to buying a new printer?  I woud guess something wrong with printhead - can it be removed and cleaned?  Help, please!

  Thank you

  Hi Mike,

  May not be clear enough.

  They should support with you because your cartridges are brand new.

  Although they were not available at all firstly I would ask you to contact them again.

  What country do you call?

  Yet once if the printer is a little more than a year, you should not pay for support, but they should be able to help.

  Please try to call their new and persist in your question, and that they can provide support on the cartridges.

  Low Pootjes

• Photosmart HP 6510 will not print black.

  I bought this printer less than 2 years ago, but the warranty has expired. Ran through all the troubleshooting steps and replace the black half full with a new cartridge. It still won't print black - other cartridges work fine. What is going on?

  Hi @Jacomijntje

  Thanks for getting back to me. I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP PHOTOSMART PREMIUM C309ns does not print black misalignment & printing

  HP Photosmart Premium Web Printer Model # C309ns (Microsoft 64-bit)

  Suddenly I'm unable to print in black.  When you print documents, black is low or absent.

  I tried to solve the problem of:

  -Updated the drivers and software updates

  -Cleaning of the print head

  -Remove all the ink and their replacement cartridges

  -Turning printer off, wait, then turn on

  -Restart the computer

  -Tried to align the printer, but it "failed".

  Help, please!

  Remove the ink cartridges and using the grey lever on the side of the cart, remove the printhead.  Clean the electric contacts (bunches of points 1/16 "diameter gold) with a damp lint.  The fabric will be ruined.

  Clean the surface of contact inside the carriage.  Re-monte and retest.