Photosmart 8750 printer unable to be recognized by apple laptop running on Maverick

Hp photosmart 8750 printer may not be recognized by my Macbook when connected by USB.  Apple support has isolated the printer problem.  With the printer connected to the computer only says printer 'offline' and 'not connected '.

Computer Apple laptop running Maverick and printer should be recognized when connected. Also have tried different cords USB and tested USB ports that are functioning normally.

Please notify

Thank you.

Hi mdjec00, welcome to the forums there.

I saw your post on your printer has demonstrated that it is in offline mode on your Macbook, running the Mavericks. I would say after the steps in the guide below.

"The printer is offline" Message appears on the computer and the printer does not print: Mac OS X

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

Happy Monday

Tags: HP Printers

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