Photosmart C310a: Incorrect ink cartridge levels

Similar Questions

• Photosmart HP 7510 - can't find the option to check the ink cartridge levels

  I used my HP Photosmart 7510 for about 3 years on my Windows 7 computer. In the past when I clicked on the icon of the printer, it would bring a window that allowed me to select what I wanted to do with the printer.  Analyze, check the properties, buy supplies and check ink cartridge levels, etc.  I always get a window but have lost some of the options. Unfortunately I don't remember what that all of my choices was previously, but the attached image shows the choices I get now.

  There was at least two other choices that included things like ink levels scan, audit, shopping.  I don't know what happened to make me lose these options.

  Hello

  Try to start the printer FRONT of the computer. The menu now has small change, ink levels are always on top. You can update its software (Oct 2012) by using the following package:

  http://ftp.HP.com/pub/softlib/software12/COL39677/MP-108855-3/PS7510_1315.exe

  Kind regards.

• C6180 incorrect ink cartridge

  I replaced the Cyan ink cartridge in my HP PhotoSmart C6180 printer.  Now I have an error on the printer screen saying ' Incorrect ink cartridge - ink following cartridges cannot be used after the initialization of the device and must be replaced (for cartridge Cyan triangle symbol).

  I noticed that the old cartridge HP C8771W part number.  The new cartridge was the HP C9339W part number.  Both cartridges were packaged in a combo package '02'.

  I thought about it myself.  The C9339W cartridge is for initialization only.  The C8771W is used after initialization.

• I've recently upgraded to Windows7, now I'm unable to locate the Toolbox of printer (ink cartridge levels).

  I've recently updated to Windows7, now I'm unable to locate the Toolbox of printer (ink cartridge levels)

  original title: the printer toolbar

  Download the right driver Windows 7 from here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3192753

• All-in-one HP Photosmart C310a: "True HP" cartridges are NOT SUSTAINABLE

  I use a HP Photosmart Premium C310a series all-in - one.I also use ONLY HP #564 ink cartridges. I do basically all my printing in grayscale, which I suppose is only black ink. I don't have one of the other cartridges replaced since the receipt of alerts "low ink" on them, awhile ago, I never print in color.

  My problem is that the black ink cartridges are not sustainable. I recently replaced the larger of the 2 black inks in January. Since then, I have only printed perhaps 25 pages. Now, it's as if it is empty.

  It shows low on ink diagnosis, however, when I run a report of print quality, it shows full. I ran a report of alignment (failure) and cleaning cartridges (doesn't give me an option of 'yes' or 'no' as shown in the troubleshooting guide)

  Before replacing the cartridge in January, I cleaned the print head / contacts as the same thing happening.

  I REALLY want to replace the whole print head, but also can't keep replacing a new cartridge about 25 pages.

  ANY SUGGESTIONS?

  Hi orkaydl,

  You are welcome!

  Please consider marking 2 Message like "Accept as Solution" If you thought that my post has been useful in any case.

  Best regards!

• Photosmart C310a premium "damaged cartridge.

  I posted this question Forum ink cartridge, but I think that it is a printer problem and hopefully will find a solution here.

  The display shows "damaged cartridge" I use only nine carthidges of HP ink, so it's not a problem. He rejected 3 out of 4 cartridges that I tried to install. This happens only on black print cartridge (NO photo-noir).  Can anyone help?

  Mentions:

  S/n {removed privacy} HP Photosmart Premium C310a of printer model: CN503-64001

  Operating system (including service pack revision): Version of Windows 7 Professional 64 bit

  Error messages: 'damaged cartridge.

  Recent hardware or software changes made to the system: no

  Connection method: USB, wired

  Question: Reject most new HP 564 blk cartridges.

  Hello j55cm

  Even if the following article indicates "Damaged the printhead" error please try it. It may solve your problem.

  Damaged print head

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• Not compatible HP Photosmart C4480 printer ink cartridge

  HI - first time here - I have a HP Photosmart C4480 printer and have recently installed a new black ink cartridge - genuine HP 350XL - bought in Tesco and already used a few times.  I printed a page today, and when I went to another printing, the printer says that the cartridge was incompatible.  I had not touched the printer between the prints. I tried out both cartridges and resettlement but still get the same message.  Also tried to turn again printer.

  I could understand if there was a problem with the cartridge and it was rejected as soon as I installed, but does not understand why this happens between the printing of pages.

  Any help would be appreciated

  Thank you

  Here a link to a document that addresses this cartridge error message that you get on the printer. It will give you troubleshooting to try in an effort to solve this problem with the printer. I hope this helps. If you reach the end of the document and have done all the solutions proposed by the document, would seek to substitute.

  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us & DLC = in & LC = in & Product = 5061082

• Photosmart 7520: hp photosmart 7520 yellow ink cartridge will not in (pop out of space)

  I tried to install two different new HP 564 XL yellow ink cartridge in my Photosmart 7520. They arise constantly from their slots. I managed with the magenta cartridge that is similar, but the yolks do not remain in place. What is the solution?

  Hi Rebmark, I did some research and found a troubleshooting page that describes some steps that might solve this problem.
  
  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c02944025

  Step #9 may be the answer you're looking for. When the ink cartridges is not properly connected, it can help try gently bending the cartridge tab try to avoid to bend this tab over a half inch, as it could damage the cartridge.
  
  I hope this helps, but let me know if you're still having problems!

• Photosmart 7520e: black ink cartridge doesn't work on Photosmart 7520e

  Black ink cartridge stopped working.  I replaced the cartridge with a new cartridge, HP 564 XL.  Used printer clean print head and Align tools.  Received message 'alignment failed.  Cartiridges are defined for quality parameters' the printer is off guaranteed so no help from HP.  Does anyone have any suggestions as to what to do?

  Hi @aquaharry,

  Welcome to the Forums of HP Support! I see that you have recently changed the black cartridge on your HP Photosmart 7520 and now you cannot print. You get a "alignment failed.  Cartridges are defined for quality parameters "."

  I wish you continue troubleshooting here: color or black ink not print

  Complete all of THE steps and make sure that the cartridges are properly ventilated.

  What are the results, you are FTA now to complete a successful harmonization?

  This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can easily say 'Thank you' by pressing the "Thumbs up" icon.

• Photosmart 5520 black ink cartridge not working not

  I have the same problemwith Photosmart 5520, black ink, it's not working

  A few hours ago, I bought a new cartridge. Because the return, we were out of ink and... I changed (for the second time since I bought the printer) and after that... the printer does not print black ink more.  I bought the printer at ElGiganten, Copenhagen, Denmark. I wasn't expecting to find unwanted product on the market, the Danmark. I wasn't expecting HP to deceive people so much. I checked here on the site if the printer, it's still in warranty... not even an answer. So I spend almost 5 hours to check all the * solutions * I try, the printer still give me blank pages.

  The ink on the new cartridge is now... 45% or something. How his as possible! If the pages came out completely of white100 euro, in the trash, past time for anything on this site/forum... I do not understand how you are allowed to sell bad products on the market.

  For HP, you have deceived many people including me, I hope you will take away from the market, at least to the Danmark.

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with the operating function of private messages of the Forum, this post instructions of a..

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• Investigation of HP Photosmart 7525 on ink cartridge printer

  We just bought a printer HP Photosmart 7525. If the color ink cartridges are empty, will always print in black and white?

  Hello

  No, normally, it stops during the reheating process. I did a test run last year, we can force it to print black ink only, BUT the success rate was 30% and it printed very slow, I called snail baby.

  Kind regards.

• Photosmart B010 black ink cartridge not working not not after replacing

  I print color but not black after the replacement of the cartridge. What can I do?

  Hi glennbelgium,

  I have linked a document with good to take troubleshooting steps.  Click here  The name of this document is not exactly on the point, but the steps are on point.  I could start by checking that you do not have low ink cartridges and replace those who are weak.  When you get to the step to clean the printhead , I'd do this process 2 or 3 times if necessary.

  Let me know how it goes.

  Good luck!

• Series HP Photosmart Premium C310 - ink cartridge black stopped printing XL

  I removed my XL Black ink cartridge and failed to replace it immediately.  Is it possible that residual ink in the printhead has dried up, and the new cartridge cannot be used for printing?

  Hello MDavis110,

  Short answer, Yes. However, there are steps to take to correct the situation. See the link below for the troubleshooting steps you can try:

  http://support.HP.com/us-en/document/c02187415

  If this is not the problem and that your printer is no longer under warranty, you can try the solution listed in the thread linked below:

  http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545

  Good luck!