Photosmart C310a premium "damaged cartridge.

I posted this question Forum ink cartridge, but I think that it is a printer problem and hopefully will find a solution here.

The display shows "damaged cartridge" I use only nine carthidges of HP ink, so it's not a problem. He rejected 3 out of 4 cartridges that I tried to install. This happens only on black print cartridge (NO photo-noir).  Can anyone help?

Mentions:

S/n {removed privacy} HP Photosmart Premium C310a of printer model: CN503-64001

Operating system (including service pack revision): Version of Windows 7 Professional 64 bit

Error messages: 'damaged cartridge.

Recent hardware or software changes made to the system: no

Connection method: USB, wired

Question: Reject most new HP 564 blk cartridges.

Hello j55cm

Even if the following article indicates "Damaged the printhead" error please try it. It may solve your problem.

Damaged print head

Tags: HP Printers

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