Photosmart Plus problem

Similar Questions

• Serscan.sys problem for you to connect to a HP Photosmart Plus printer

  I can't connect my printer HP Photosmart Plus to my laptop via wifi as a pop saying, "the serscan.sys file on Windows xp home edition CD-ROM is needed" how to fix it?

  Insert the Windows XP CD (when asked to) and leave the problem set.

  Also it give it a shot:

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
  http://support.Microsoft.com/kb/310747

• Photosmart Plus b210 - intermittent wireless printing problem

  Hello world

  I'm new to this forum so I appologise if I'm a little ditsy...

  I just bought a Photosmart Plus b210 and have successfully connect it wirelessly to my iMac. However, since I got it, I had a problem when trying to print wireless from it.

  When I try to print from my iMac, it will open the print job request and it will say 'sign in' at the start, but then she stays like that for about a minute or two before, it says that there is an error. At this point, I have to cancel the work because he'll just try again and give me the same result.

  I found the only time wherever it prints is when he says "connecting" then after a few seconds it will say 'inactive' and only then it will actually print. So what I'm basically doing print, wait a few seconds, if there is no 'inactive' message I'll cancel the job and reprint the document, and follow this process until I see a notification "inactive." Once I am successfully able to print a job, it will allow me to print documents more first time but it is frustrating that I have to go through this lengthy process everytime I turn on my printer.

  Someone at - it from similar solutions/experiences?

  Thank you

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Apple is 10.0.1.2 a.200 use 10.0.1.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the bridge and the first DNS. Let the second white.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• problems with the HP Photosmart Plus b210a Wireless

  Good evening. I have some problems with the HP Photosmart Plus b210a. Precisely after printing when the printer is not detected on the network and is defined as "not available". The works remain in the queue and the printer is turned on and on again unable to work in print queue.
  The printer on the network report says "Success" for each element

  It is the same for the iPhone 4 and iPad 2

  The system is composed of:

  MacBook Pro 13 "with OSX 10.6 update now
  Connected to the Internet router Wavewgate Digicom3G150 with key
  HP Photosmart B210 Pro Aio series with ultimate drivers Apple

  Network:
  D4 HW (MAC) address: 85...
  192 168 123 102 (non-static) IP address
  DHCP configuration
  Authentication: WPA - PSK
  Encryption: Auto (AES / TKIP)

  The same system also use a PC with Windows Seven Home, but in this case, the printer works PERFECTLY! Even with the iPhone and iPad!

  Thank you for the help that you can give me

  OK, I will assume that the connection of the printer to the router and the router are OK for 3 other devices work correctly.

  Make sure that your OS X is healthy:

  1. download and install OS X Combo Update.
  2. download and install the printer drivers HP from Apple.

  After that, you can reset the printing system once more.

• Photosmart Plus wireless connection problem

  I have a wireless Photosmart Plus B209 printer.  It is connected to an I - Mac using USB and works very well.

  However, I am trying to connect a MacBook laptop on my Airport Extreme router wireless.  I installed the latest version of the HP software for Snow Leopard OS 10.6 on both computers, but I can't get the MacBook to print via the wireless network.  He keeps insisting on the fact that I connect it via USB.

  Does anyone have a solution or suggestion on this?

  Thank you.

  OK, let's use the WPS from your printer and your router to get connected.

  Start the WPS process from the front panel of your printer. Then:

  Open Apple Airport utility
  Select your wireless router
  Select Manual Configuration
  choose Add Wireless Clients... in the menu of the Base Station
  Select the first attempt, and then press to continue.
  You must begin the process of Apple Add Wireless customer within 2 minutes of starting the printer WPS push button method. In fact, the order doesn't matter... you can start the process of adding on the Apple start router Wireless Clients then method push-button WPS printer.

  Your printer will now be connected to your router. Now all you have to do is install the printer in System Preferences, Print & Fax by clicking on the button «+» Find the instance of your printer with "Hello" next to it and click Add. "

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Photosmart HP B210a more: HP Photosmart Plus B210a shows a blue screen with error B8145558 and restart.

  For two weeks now my HP Photosmart Plus B210a was wrong to behave. Until that time, I was a happy user, but since it says there is an error in the printer and that I should turn it works again.

  Putting out voltage is actually not possible using the button, as this will trigger a reboot, ending up on the same screen as before. During the start cycle, I have a brief moment where I can access the regular menu before it shows a blue screen with the B8145558 error code. 2 seconds after it is shown, a white screen appears with the title of printer error and the message to reboot.

  So far, I have cleaned the print head and the connections of all dirt and residues. I even managed to start and finish in a copy process, before it gives me the error. However, the error will come, and then it's over.

  Someone has encountered this problem before? Currently, I find only 1 reference to this error in Google and not on this site. Any suggestions that I could try?

  Hi @kootstra,

  From your description, I suspect there is a problem with the firmware that may be irreparable. We can try a reset, but because the printer will not stay on very long main screen until the error appears that we are not able to access the menu of support, we need to reset.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• Photosmart Plus B210 do not print the Photo - Vista and 7 - USB tray and wireless

  Experts!  Help, please!  HP support by phone could not find a solution.

  I bought a new Photosmart Plus B210 last month.  I am a moderately advanced computer user and have not been able to print a picture of this printer, EXCEPT when printing directly from a card inserted into the machine.

  I installed the printer on two laptops, one running Vista, the other running Windows 7.

  The problem persists if printing wireless or USB.

  The printer works perfectly as this major problem.

  Thanks in advance for your help.  If I can't make this work, I'll have to return this printer and will likely purchase another brand.

  Carrie

  First of all, in vista - please turn off the printer, restart your pc and to clean the print queue and turn on the printer.

  Now, make sure you select the exect for the tray paper size, that the same for the type of paper and size when printing... now see if there is a difference.

  What about win7 - what do you want to see exectly? the option is grayed out? You may see other options to select related to it?

• Photosmart plus 250 series: find lost documents

  I analyzed a number of documents successfully on my computer. I did have the opportunity to save these documents on my Applemac, and I am unable to find them. I noticed a message on printer malfunction Hello but do not know if this has an impact on it.

  Thanks for any help you can give me

  Hey @Staplers1,

  Welcome to the Forums of HP Support!

  I understand that you have some problems finding some documents that you have scanned your Photosmart plus to your computer Mac OSX 10.11. I can help you with that.

  Your scanned documents should be in your Documents folder or your photos. You can find as well by going to your Sidebar and then click on the Home icon.

  If your documents are not here, I suggest to digitize the image, or to initiate your scans to your Mac.

  Please let me know the results after following the above. If you are able to resolve your issues, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Series HP Photosmart Plus B210: Connectionproblem iMac - HP

  Since I installed Mac OS X 10.10 (Yosemite) (OS x 10.8 Mountain Lion) my printer does not (always) enable to printing purposes. What should I do to make the printer work properly?

  When I stopped the printer completely for awhile (220 V, several minutes), the printer can begin to work, but not in all cases.

  Thank you

  A.J. van der Hout, Netherlands

  Hey @vanderhout,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing regularly from your machine Mac OS x 10.10 for the all-in-one Photosmart Plus B210 printer. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet and not a surge protector. Once this is done, if the printer is connected to your Mac via a USB cable, remove it. If it is connected wireless network, turn the printer off and remove the power cord at the back of the router for a minute. When the lights come back on the router, turn on the printer.

  Now, let's try printing. If you were able to print quickly then the issue is related to the network. This document explains How to troubleshoot wireless connection with your printer. As a result of this document should help you identify why your connection issues.

  If the printer is still not printing on a regular basis then:

  1. Click on your Apple icon, system preferences and printers and Scanners.
  2. Hold down the CTRL key and click on the picture of the printer on the left side of the screen.
  3. Click on reset printing system.
  4. Open your utility Applications, file and disk utilities.
  5. Click on verify disk permissions. This should take about 10 minutes.
  6. Click on repair disk permissions. This should take about 10 minutes.
  7. Restart your Mac.
  8. If you removed the USB cable, connect. If this is not the case, click on your Apple icon, system preferences and printers and Scanners. In this window, click the icon 'more' in the lower left corner. Now, select your printer in the list. Click in the box next to and select your printer. Finally, click Add.

  At this point, you should be able to print. If this isn't the case, please let me know what happened following my directions and I will be able to help you further.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

   

• HP Photosmart Plus B210a won't come out of power save mode.

  The printer works fine until it sits awhile and goes into 'power saving mode'. Nothing it comes out that mode except unplug the power cord and back running the printer. I disabled the: power saving mode and have had no problems. Is there a fix so I can turn the: energy safe mode: back on?

  I have a HP Photosmart Plus B210a and it's brand new. I am using Windows 7 32 bit and I get no error message. When I ran the HP print utility, all checked in green except when I tried to print a test page and test page remained in Quebec and a red X.

  Technical support told me that the problem was a hardware problem. They sent me a new printer!

• HP Photosmart Plus 209 a - m does not detect my wireless

  I have a HP Photosmart Plus 209 a - m wireless all-in-one printer and I use Windows 7 for my OS. The printer does not detect my wireless. I checked the setings wireless to the printer. Wireless is on and working, but it fails to detect our SSID.

  I used print and Scan doctor but who could not connect to the printer. I tried the printer on my computer but my computer does not detect it. I tried to download the HP software to reinstall the printer, but I received a message stating that the printer was not connected.

  This printer has worked with wireless network in the past. I suspect a recent change in the disposition of our wireless network might have caused the problem, but I don't know how to fix it.

  Any suggestions?

  So I solved the problem by uninstalling the "upgradeprinter" (that's what my computer was recognizing the HP Photosmart Plus 209 as). Icon in the list of printers for the HP Photosmart wouldn't let me not uninstall this printer at that time where (the button uninstall is not usable). I kept the HP software installed and I kept the printer connected to the computer. The computer uninstalled you 'Upgradeprinter' then restarted. When the computer restarts automatically began to reinstall the HP Photosmart Plus printer correctly. I don't know if he has begun to do this because I tried redownloading the installation software, because the HP software installed always, either because the printer is connected to my computer. I decided to ask it was useless as long as it works. The printer is installed properly, but after you run a scan with print and Scan doctor, I found that it was only installed to run on the USB port. I ran the software Wireless USB. Attempts to do this before the reinstall failed because the software failed to detect an HP printer connected to my computer. This time, it worked. My computer can now print to the printer HP Photosmart Plus wireless. Added to * beep *, then I could uninstall the previously installed printer because the Uninstall button, which wouldn't work not before, now worked.

• Can not install the software for my HP Photosmart Plus B209 on Windows 8.1

  I could not install the driver/software package downloaded for my HP Photosmart Plus B209 Printer on my new HP laptop w/Windows 8.1. I get an error message that the following file is missing; \AppData\Local\Temp\7zS4D84\Setup\hpzshlaut4.0... I have 3 other computers of the OS windows 7 that I had no problem with the printer using this same download driver/software package. Any help you could offer would be greatly appreciated.

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.

  Now, try to reinstall the HP software and check if the installation goes as planned.

  If the problem persists, continue following the steps below:

  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7. run the installation file and check all difference.

  Kind regards
  Shlomi

• Ink system failure code... 0xc19a003... Photosmart Plus B210a... Help

  I have a HP Photosmart Plus B210a printer code

  My problem is the following: -.

  The printer screen is display the following information:-the 0xc19a003 ink system failure code. Please turn printer and then turn it on again.

  I tried several times with HP solutions. Nothing worked and I just keep getting the same results. Ink system failure... 0xc19a0003... Please turn printer and then turn it on again.

  Can anyone help me please with a solution.

  HI VTHapa,

  I appreciate your help. After trying to solve my problem with your suggestions and the HP suggestion, nothing worked. So I abandoned my printer and bought a new one.

  Now I don't know how to remove my ad?

  Scooter

• HP Photosmart Plus B209a-m wireless disconnects once the system is shut down

  I use the HP Photosmart Plus B209a-m on a Dell XPS 16 with Windows 7 64 bit. I have set the printer to connect to the wireless router Belkin isn't on the network. I have setup the printer several times and had it work wireless several times. Once the PC is shut down, the printer goes offline. I have to restart the installation time and time again to bring wireless online. I added the MAC address of the Belkin router and I have the camera had confidence in my Norton Firewall. I keep seeing "HP Network Support Automatic (delayed start)" in services, but by changing it seems to make a difference, I still need to run the installation once after the system is shut down. I see also two printer icons in devices and printers. We're just the Photosmart printer with a generic printer icon; and the second is Photosmart printer, Scanner, copier with a picture of the Photosmart which I believe it should be. I ran the installation at least 10 times and I get a good wireless system work then after that the machine is stopped for the day the printer is offline and do not print. How can I stop the printer goes offline in wireless mode?

  I solved the problem.

  I put the IP address to the MAC address of printers in the router.

  I put the printer to TRUST in the network settings on Norton Security Suite.

  The printer works wirelessly all the time now.

• PHOTOSMART PLUS B209a-m: PHOTOSMART PLUS B209a-m does not print the data entered.

  Printer was working fine, but recently had a few power outages in 48 hours.  After the second blackout, we noticed that if we tried to copy and print something, what we would have would be a picture or a diagram of a post, for example I tried to print a tax document of our mortgage company.  The pre-printed outline was shaped did print, but the data that have been added by the mortgage company (name, address, etc.) do not have.

  If someone can guide me in the right direction to rectify this situation I would really appreciate it.

  Hi @Whitey16,

  Welcome to the HP Support forum.

  I understand that your printer HP Photosmart Plus all-in-one worked very well until you've had a few power outages. Since the outages, the printer has been printing a ' photo or diagram of a post "where to send print jobs to the printer on your computer Mac OS X 10.11 El Capitan. I would like to help with that.

  The first thing we want to do is to test the functionality of the printer without a computer. Try to print a report to ensure that the functions of the printer printer ok on its own.

  

  If the report of the State of the printer print, then we need to look at the software & drivers used by the computer.

  Then I would reset the printing on Mac system. Here is a document of support from Apple that you can use if you need help with that - reset the printing on your Mac system.

  Once the system has been reset you will need to add the printer back in. When you add the printer you want to be sure to choose the printer drivers and not the driver "Airprint" in the menu drop-down 'Use' on the window "Add" of the printer. Here is an another Apple su [document report that can help you with that - Add or remove a printer.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!