PhotoSmart Premium C309n-s stalls (' is blocked-Up ')

I use my new Photosmart Premium C309n-s all-in-one printer with my new iMac i7.  The stalls of the printer, or 'hang up', sporatically when I go to print from Apple Mail or a Safari Web page.  I reinstalled the printer by using the update driver is indicated on the page of HP support for the printer, but the printer still stalls or hang up.  After a few minutes, sometimes in makes the large number of minutes, the printer ends the print job.

I have the printer on my home network, using a new D-Link router, and the printer is connected wireless.  The other computer on the network (a computer Windows Vista) and another (HP C6180 all-in-one) printer work fine, so the problem is between my Apple iMac, the Photosmart Premium printer and perhaps the router.

If I do a test print through the iMac Photosmart printer, it prints immediately without any problem.  I also noticed that if I need to print multiple jobs, after the 1st print job hangs up and finally print, the next print jobs print immediately without delay.

Any ideas on how to solve this problem?

Saul

I think I solved the problem of "hang up."

I deleted the printer in the printer settings file and reinstalled the printer a Bluetooth printer, rather than a network printer.  I printed several times from Apple Mail, Safari Web pages and from Microsoft Word for Mac.  Everything looks good... without complex.  I also checked to make sure that my other computers (PC) can still access the PhotoSmart Premium printer from the network, and they all work ok.

This morning I received an e-mail from HP support, but support suggested that I have remove the printer software and reinstall the software.  I tried this before and it does not solve the problems of hang up... so I chose to ignore the advice of HP.

It seems that there is some kind of conflict between my shared printer on the home network and my iMac... which was then solved using Bluetooth to access the printer from my iMac.

Tags: HP Printers

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