Photosmart Premium C410a: Photosmart C410a does no copies.

My printer has stopped making copies of hard documents placed on the printer screen.  It still prints from my computer.

Hi pcmck,

When you turned it on and lift off the cover, is the bulb scanner/copy up on the side? If this isn't the case, then it is not getting enough power and you need to try a different wall jack, or there is a hardware failure.

You can also try a reset from power - just unplug the printer for a minute or two without off with the switch, and then connect the in the.  If that doesn't help either, you can call the HP support by phone for the options of upgrade/replacement...

You can contact HP support at 1-800-474-6836 North America or find the local number for your country here: http://welcome.hp.com/country/w1/en/support.html please look for the category 'technical support after you buy '.

Tags: HP Printers

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