Poor performance HP Pavilion G7 1255sa
Hi all
Got my computer yesterday and the performance seems to be lower than normal. Although overall it's good, mouse, audio and video (streaming) is incredibly nervous, often freeze for a few seconds at a time every 15 to 20 seconds. This makes the laptop almost unusable for me, because I stream iplayer etc and play video games mainly.
I don't know if it's endemic to the computer, or if there is something running in the background. I closed all the software programs spyware and software background and the problem still persists. It is VERY annoying and the Task Manager shows there is very little CPU utilization over time.
Please could someone help. It was a costly waste of money if not! Please also keep in mind I'm not very technical at all!
Kind regards!
Hello
I can understand your frustration, but my personal advice would be to get the laptop replaced as it should work without problem "out of the box.
The only other suggestion I can make is to try a new installation of the operating system, just in case the original image has been corrupted somehow (although I think that this may be a hardware failure). For more information on the use of Recovery Manager to reinstall the operating system, see the document at the link below.
http://support.HP.com/us-en/document/c02638587
Kind regards
DP - K
Tags: Notebooks
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This can be caused by a hardware failure or a software/driver/virus conflict. However, we won't know until the diagnosis is made.
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http://support.Microsoft.com/kb/2746761
http://support.HP.com/us-en/document/c03460887
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You must uninstall the anti virus software that you have installed and it seems that your hard drive has failed. You must make an appointment and bring it into service.
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FAQ of SmallNetBuilder Wireless: the essential
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The best solution is to upgrade the client machines to 5 GHz.
Other things to try:
- Support WMM Enable\Disable (I recommend it be enabled if no improvement is noticed with this option disabled)
- Activate Media prioritization with a parameter to 100000 Kbps downstream bandwidth and keep all devices\apps to normal priority to start
- Only use WPA2 Personal wireless security
- Set the Protocol Wireless 2.4 Ghz "N only.
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