Portege R30-A-196 don't go off, blocks

I bought a Toshiba Portege R30-A-196 1 months ago. The early exhibits the same problem.

Sometimes, when I stopped presents the Toshiba screen saver, "shut down" message and blocks. If I wait an hour has not closed.
Sometimes, in mode hibernation, don't not resart.

After talking with Toshiba, I installed softwere of the factory and the problem persists.

Seems to be a hardware problem. What should I do?

Hello

I assume you are using Win 7.

This issue appears from time to time on my laptop. But to be honest, it does not look like a hardware problem, but in my case, some 3rd party process running in the background and cannot be cancelled automatically. Usually, this happens if I n t close the application correctly.

In your case, you should check whether all applications has been closed properly.
You should also try to clean the system using the cleaning such as CCLeaner tool.

Hope this helps

Tags: Toshiba

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