Portege R500: no action when a music or other disc is inserted
My new (30 days) Portege R500 took just the same problem.
The DVD player is always on (indicator lite) and seems to be trying to read the discs but
-No file shown in windows Explorer
-no action when a music disc or another type that is defined for "autoplay" is inserted.
It worked when I got it.
Anyone from Toshiba tell me whether there is a systemic hardware problem?
There are other posts that seem to have the same problem?
Thank you
Hello
> no file shown in windows Explorer
I think that you should boot from the recovery disc and should reinstall the new OS.
Then check if your CD/DVD drive would recognize the inserted disc.
In addition, you must remove the Upperfilters and Lowerfilters completely from the following registry key values:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
In many cases, it helps.
If two procedures will not help a Toshiba ASP should take a look on this laptop and check the STRANGE.
Perhaps the problem could be related to hardware (I don't think)
Tags: Toshiba
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