Portege R700 - gel & fan

Hello

I have an older Portege R700 for two days and it has developed a problem of freeze and fan. Actually, he launched the first day.
Basically the screen freezes and kicks the cooling fan speed and nothing else responds until you make the stop & on again thing. Its happened a couple of times now on two different days.

Any ideas?
Send it back?
Download a little amazing software, I currently don't know?
Persevere on the toshiba site, until I have find how to contact Toshiba directly instead of you good people?
Just ignore it and hope it goes?

Any advice welcome. But please make it as simple as possible because I am a novice regarding the technical stuff.

R
(Just in case you think about overheating, based in the United Kingdom and is not a hot day and there is airflow around the laptop. The second gel happened after only about 2 hours of use).

It is not easy to discuss these issues.
1 / we don t know what OS you are using
2 / the operating system configuration is not known to us
3 / who knows what additional software do you use and what is running in the background
4 / this occur with AC, battery or both power supply

I put t really know what to say so at the moment. What you can do, if possible, contact nearest service, visit them, explain the situation and see what they say about all this.

Tags: Toshiba

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