Portege Z930 - BSOD kernel data by page fault

Recently (3 days ago) my girlfriend bought Portege Z930, and she becomes BSOD kernel data in error page, randomly (battery or AC).

Hardware config is: Core i3 Mobile i3-3217U, DDR3 4 GB, HD Graphics 4000, SSD 128 GB
Software: it didn't install new programs, using the trial version of office, Google chrome and windows 7 64 bit which was pre-installed. Anyone have any idea, what could be the cause of bsod? Preinstalled software from Toshiba? Hardware malfunction?

Also because off-topic information autonomy point is up to 5 hours (wifi on, light off, bright screen keyboard: 40%)

On this virtual path, it is not easy to say what may be the problem. In my opinion, you should make data backup and install the OS by using HARD drive recovery option.

After that do what you will have new own preinstalled OS. Test a few days without having to install anything just to see if the error appears again.

Installation of HARD drive recovery operation, you can read on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

Tags: Toshiba

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