PowerEdge 840: USB keyboard and mouse not working not.

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• Keyboard and mouse not working not

  Keyboard and mouse not working not
  I tried to use the method of matching and again, it won't work. What should I do? Devastated and frustrated

  The same problem. Qosmio all in one PC. Also tried the instructions for pairing and the light indicates successful pairing but mouse and keyboard still does not. Can someone help please...

• keyboard and mouse not working not properly after installing Windows 8.1

  I was forced to upgrade my computer to Windows 8.1. My keyboard worked fine until the system is restarted. Numbers on the keyboard stopped typing and letters were capitalized when the caps lock was turned off and the numbers at the top will only type the symbol above the numbers.

  I looked at this problem and it seems that I have to enter in the settings of the UEFI and disable the Intel XHCI mode. When I enter the settings of UEFI, I can't make any selection in the start menu. My keyboard and mouse stop working.

  Any suggestions?

  Thanks for posting a reply. Fortunately, I didn't have to try your solution because the computer solve itself.

• Uninstall the usb keyboard and mouse

  I am swapping a USB keyboard and a USB mouse for a combo keyboard and mouse Logitech MK360 wireless on my Dell Optiplex gx620 desktop (Windows 7).  Do I pull up the Device Manager, go to the properties for the keyboard and the mouse and click on uninstall BEFORE or after HAVING physically remove connectors USB keyboard and mouse to the USB ports on the Office?  Should I use before removing connectors USB Safely Remove Hardware?  Thank you

  USB keyboard/mouse can be disconnected without using the icon "remove."  In fact, I would be shocked if they were still on the list safely remove at all.

  But to answer your first question, which depends on whether you want to keep pilots autour for future use.  If this is not the case, go ahead and uninstall the device before unplugging.

• Windows 7 - USB keyboard and mouse do not work once Windows starts

  The following happens occasionally:

  The keyboard works perfectly in the BIOS, the post OFFICE and when the Windows 7/64 Ultimate starts (I can tell the [Numlock] led shines). But when you see the Windows login screen, both, USB keyboard, USB mouse and stop working.

  I can say this from the [Numlock] LEDS go off and, mouse and keyboard, does not.

  There is no discernible specific deadline. Even wait minutes does not get the mouse or the keyboard back from work. In this case, the only way to get both mouse and keyboard, back from work is to reset the machine.

  I noticed this strange behavior with several keyboards, mice and different motherboards. So, it doesn't seem to be a problem related to a particular device.

  Independent since I also noticed the following:

  • I am currently using a card mother GIGABYTE Z68XP-UD3-iSSD. If I activate XDR (caching system with the small SSD disk) then Windows 7 starts up very quickly but keyboard and mouse get disabled for about 5 seconds when the login screen appears.
    .
  • During the installation of Windows, the keyboard rarely has not activate during the POST at all.

  I noticed that several people share the same problem. Is this an inherent problem USB HID? Or is there a bug in Windows that should be fixed?

  Hello

  This might be a question of power, where Windows is shutting off the power to your USB ports. Try this:

  Open the Device Manager
  Click on the tree "Universal Serial Bus".
  For each "USB root hub" do the following-
  Right-click on 'USB hub root'
  Select Properties
  Click the power management tab
  Make sure that the box "Allow the computer to turn this device to save power" is NOT checked.

  Try restarting now. If all goes well, that will take care of the issue.

• Microsoft USB wireless keyboard and mouse stopped working after I bought another identical to another laptop that is 2 meters from the hotel

  I bought another keyboard Microsoft Wireless Comfort Keyboard and Mouse 5000 for my partner as he just got a new laptop.  I liked my as the original and has therefore whoever we decided to buy exactly the same package.  The only problem is, as I plugged my partners, my mouse and keyboard do not work.  I've tried new batteries and I tried to use the usb, but nothing works and there is no reset button on the mouse or the keyboard (that I can see anyway).

  I'm desperate to get it working.  Any suggestions please?

  Thank you

  Hello

  See the keyboard or mouse manual to locate the reset button to zero, to assistance that may help you resolve this problem.

  If you are unable to locate the reset button then, I would say to contact hardware support team.
  http://www.Microsoft.com/hardware/en-us/support

• Keyboard and mouse not working do not after Windows 7 installation

  Windows 7 has recently been installed on my Dell computer and now won't work neither the keyboard nor the mouse. I tried all the USB ports available without result. I have an old MacBook and the mouse works on that so I know that's not the mouse. I can't begin to solve the problem if I can't use the computer. I read the instructions on how to use a computer without a keyboard or mouse but they all say "Click on Start" How can I click if I have no keyboard or mouse? Help, please. I need my computer to the wrong House and right now it is totally useless.

  Hello Suzanne,.

  I would like to know some information about the problem so that we can help you better.

  1. have you tried to use another keyboard with Windows?
  2. What is the model number of your Dell computer?

  Thank you for details on the issue.

  I also realize the inconvenience that you are experiencing the problem of keyboard and mouse. I will definitely help you.

  Problems of mouse and keyboard can occur for the following reasons:

  -Cables are not connected properly.
  -Incorrect device settings.
  -Missing updates.
  -Corrupt or incompatible drivers.

  I suggest you use the steps in this article and check if it helps.
  Reference:
  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• USB keyboard and mouse no longer work after motherboard change

  I recently changed my motherboard for an ASUS maximus VI Impact, keeping all the other components of the same with the hope of making a generation m - ITX. Now when I turn on the windows machine starts normally, but on the home screen when I type my password to connect, the keyboard and mouse seem to lose the power and stop working.

  I tried all USB ports and think its unlikely a hardware problem as the keyboard and mouse work in Bios menu. Also, I have messed around with heritage and setting USB in the Bios, nothing helps. I have a feeling that I have to install the new drivers of motherboard to enable USB support but I can't do that without logging, and the motherboard doesn't have a PS/2 port as well as rules using a PS/2 keyboard.

  After reading I think it might have something to do with the version of windows installed on the SSD, I'm using (this is a version for windows 7 Home premium 64-bit OEM) and different sources say that this can only be connected to a motherboard. Is it interesting to try to do a clean installation of windows or will it be a waste of time with my current version? My ideas, please help.

  Hello George,.

  Thanks for posting your query in Microsoft Community Forum.

  Before you start with the troubleshooting steps, please answer the following questions.

  1. What is the brand and model of the computer?
  2. How do you reinstall Windows on the new motherboard?
  3. Have you received the OEM (Original Equipment Manufacturer) installation DVD?

  The OEM of Windows version depends on the hardware ID. If you change the motherboard of the computer, hardware ID changes and you will not be able to install/work with the version of Windows OEM.

  I would recommend that you connect another keyboard and mouse to the computer and check if it works. If the game different from the mouse and keyboard does not work with the computer, you may want to consider reinstalling Windows. For more information on reinstalling Windows, you can ask the OEM.

  We know the result.

  Thank you.

• Keyboard and mouse not working not not after resetting Windows 10

  I have a Dell Inspiron 530 on win 7 now upgraded to win10 1 to August 15. All good until a few days ago, when my wireless keyboard and mouse began paying up, keys not giving the correct characters or symbols. I found a site that offers to win 10, that I did a reset and now I have a PC that looks perfect on the monitor, but not on keyboard. I can't control or use the PC. I plugged my old KB & mouse USB but still no controls in Windows, I tried searching the keyboard and USB settings in the BIOS but can only find switches to change the speed high or low speed USB, tried two and no change. I can't find any advanced settings.

  I tried to find a way to get into safe mode to make changes, but I can't find how to do this without KB or mouse.

  I have a 2nd PC on Windows 7 is anyway to prepare a flash drive to download a fix. I have a 16 GB flash drive.

  I would appreciate any help with this problem

  Best wishes

  Dai

  Hello

  Thanks for posting your query in Microsoft Community.

  This could be due to problem of incompatibility with the keyboard and mouse drivers. I suggest you use another computer and download the latest compatible keyboard/mouse drivers with the latest operating system (Windows 8.1 is). Download the drivers in the flash player and then install the same drivers in Windows 10 machine and check.

  If the problem persists, install the same driver in compatibility mode for an earlier version of Windows.

  a. do the driver installation file right click and select Properties and then tap or click on the compatibility tab.

  b. check in the run this program in compatibility mode for: box.

  c. press or click the menu drop down and select a previous operating system, and then tap or click OK.

  d. try to install the driver and verify.

  Please refer to: make programs more compatible with this version of Windows (information is good for Windows 10 institutions)

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• MacBook Pro: Integrated keyboard and mouse not responding pluse

  I have a MacBook Pro 13 ", early 2015, installed with OS X 10.11.4.

  I use it mainly to work, with the screen closed, an external display (via Thunderport) and an Apple and change Vertical Mouse 4 - times connected via Bluetooth wireless keyboard.

  Before I get home, I open the screen, disconnect the power cord and power cord screen Thunderbolt and then close it. I leave the keyboard and Bluetooth mouse on as I leave the office.

  It works normally, but yesterday my Mac kept looking for Bluetooth devices home and would not respond to the built-in keyboard and mouse (with the exception of the switch when maintained supported 10 seconds for a forced stop). Reboot doesn't change anything and I tried to reboot with the disk (Cmd + R) utility or reset the NVRAM (Cmd + Option + P + R) and the keys did nothing. Reset SMC (Shift + Ctrl + Option + power) does not seem to do anything either.

  When I connected a keyboard Apple USB C, the keys have been recorded, but it would still find a missing mouse and go anywhere else than the screen "You are looking for a Bluetooth mouse".

  Back at work today, everything works: built-in and Bluetooth devices.

  Any suggestions?

  Update: the built-in keyboard and trackpad now don't work at all, even when Bluetooth devices are connected.

• Keyboard and mouse not recognized

  HP Pavilion P6620f Win 7 when I first starts the job of keyboard and mouse (for access to the bios, etc.), but as soon as Windows starts and my login screen the keyboard and the mouse do not work.  There is being able to go to both because they have lights lite on each.  I tried unplugging everything, including the power cord, and I removed the motherboard battery to try to reset it.  Nothing seems to work.

  Hello

  I want to say that you don't have to disconnect the keyboard and mouse USB while trying this process. Once you have removed the USB drivers, the computer would have to re - discover the keyboard and mouse as a new device that may have circumvented the problem. So I read your reply message and it seems that you are unable to use your mouse and keyboard in safe mode. This is due to a problem of driver at this point. So there are only a few options left at this point in time:

  1.) Perform a repair windows (not a reinstallation of the operating system), so that you can verify the integrity of your system drivers. At startup, you need to press F10, F11 or F12 to get into the system recovery.

  Repair automatic running of the recovery disk is easy. After your system starts on the recovery disk and you follow the troubleshooting | Path via the menu advanced options, you will see the screen shown in Figure Aadvanced. Among the tools available on the screen advanced options, you will see the auto repair.

  Figure a. Advanced screen, you will find four other tools that you can use to recover a damaged Windows System.

  When you select the automatic repair option, you will see the screen shown in Figure B.

  Figure B your first line of defense when it comes to recover a Windows 8 system is the automatic repair option.

  Once you launch the automatic repair, it will begin to diagnose the problem to start and you will see the screen shown in Figure C.

  Figure C in the first stage of its operation, the automatic repair will diagnose the problem.

  During this diagnostic phase, automatic repair will scan your system and analyze the different parameters of the configuration options and files system searching files corrupt or botched configuration settings. Specifically, automatic repair will look for the following issues:

  • Missing/corrupt/incompatible drivers
  • Missing/corrupted system files
  • Missing/corrupt boot configuration parameters
  • Corrupt registry settings
  • Metadata for corrupted disk (master boot record, boot sector or partition table)
  • Installation of the problematic update

  If it detects one of these types of problems, it will automatically attempt to correct them, as shown in Figure D.

  Figure D auto repair has a diagnosis of your problem starting, it will attempt to fix it.

  If the AutoFix can solve the problem, she will do without any intervention. It will then reboot the system and start normally.

  2.) backup your important data and restore complete system of the operating system.

  If you have any further questions please send me a message.

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  > Please click on Bravo, if this information was helpful >

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• HP SlimDesktop 450-a114: keyboard and mouse only work in safe mode

  When that I starts normally, the keyboard and the mouse do not work and I can not connect.

  If I boot in safe mode, the mouse and keyboard and I can open a session.

  In safe mode, when I go into Device Manager, the device of keyboards is "HID Keyboard Device" and the mouse device is "mouse HID-compliant".  What should I do?

  Thank you

  Mike

  If it works in Mode safe is probably a driver issue because Safe Mode doesn't load any third-party drivers.

  I suggest that you go into Device Manager"and uninstall the keyboard and the mouse. To restart Windows will detect the keyboard and mouse and reinstall the drivers, I hope as fixing the problem.

  * You didn't say what version of Windows you use, so I could not be more specific on how to access the Device Manager.

  If you found my answer helpful please say thank you by clicking on the icon of the thumb.
  If my answer has solved your problem, please mark it as accepted Solution. Thank you!

• wired keyboard and mouse not recognized after sleep

  TL; DR after waking from sleep, the wired Mac keyboard and mouse are unresponsive.

  I have a new Mac Mini.

  OS X El Capitan 10.11.2, 16 gb Core i7.

  I had a keyboard and a compatible bluetooth mouse, but I had the problem that after the Mini for sleep, the keyboard and the mouse were not detected.

  I bought an Apple mouse wired and wired keyboard.

  I have the same problem.  If I SLEEP the Mini, when I wake up it (short press on power) or the keyboard or the mouse are recognized.  It's like I have no connected.  If I disconnect it from the usb and the re - attach they are not always recognized.  I have to press power to force power off and restart and then my keyboard and mouse are recognized.

  Sometimes when pressing the power button to wake up from her sleep, I also get a "flickering" image monitor, which improves if I turn on and off to sleep a few times, or restart.

  It is very annoying, any ideas?

  Try turning off blue tooth - it seems to me the pop up screen searching for the mouse Bluetooth turn on the lock.

• Keyboard and mouse stop working at the login screen, but work very well before he gets to connect.

  My keyboard and mouse suddenly stopped working today, I was pressing F11 to try to get the system to boot from a recovery screen and it wouldn't, but when he returned to my screen connection and requested my password it won't let me not use the mouse or the keyboard, I wonder if I accidentally turned off something and if anyone knows how to turn it on turn it back on. I'm using vista on a HP dv5

  Thank you

  Hello Djc618,

  Thank you for your message.  You have a friend or a family member that can allow you to use a keyboard to see if the material can be defective?  You can also try using your keyboard on another computer, if this does not work then you probably have a bad keyboard.
  We can't wait to hear back on your part.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Keyboard and mouse not response in Web based Console Redirection

  Client OS: Server WinXPSP2 Java 6 IE6: card DRAC5 PowerEdge 2950. Connection to the server based Web Redirection of the Console... okay video seem to be good. But keyboard and mouse nothing transmitted to the server... work when only direct connect keyboard and mouse to the server... Menu mode Session Option\keyboard pass trough - select check box eyebrows faq, Assistant - nothing help...