Precision 490 does not start: LED 3 and 4 on the constant and green power button LIT stable!

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  Hello

  ·         What is the brand and model of the computer?

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  00,70,00, 6f 00 6f, 6 c, 73, 00, 00, 00, 76, 00, 2nd, 00, 65, 00, 78, 00, 65, 00, 00, 00

  'Description"="@%systemroot%\\system32\\spoolsv.exe,-2 '.

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  70,00,00,00,00,00

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  00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

  72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

  00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,------.

  72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 68,.

  00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 74, 00, 69, 00, 66, 00, 79, 00, 50, 00, 72, 00,------.

  69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 41, 00, 73, 00, 73,------.

  00,69,00,67,00, 6F, 00, 50, 00, 72, 00, 69, 00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00,------.

  6 b, 65, 00, 00, 6F, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00,------.

  00,53,00,65,00, 4 c, 00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00,------.

  50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 00, 00

  "FailureActions" = hex: 80, 51, 01, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

  00,01,00,00,00,60, EE, 00, 00, 01, 00, 00, 00, 60, ea, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00

  
  

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Spooler\Performance]

  "Close" ="PerfClose."

  "Collect"="PerfCollect."

  "Collect Timeout" = dword:000007 d 0

  "Library"="winspool.drv".

  "Object list"="1450".

  "Open" = "PerfOpen."

  "Open Timeout" = dword:00000fa0

  
  

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Spooler\Security]

  "Security" = hex: 01, 00, 14, 80, 78, 00, 00, 00, 84, 00, 00, 00, 14, 00, 00, 00, 30, 00, 00, 00, 02,------.

  00, 1 c, 00, 01, 00, 00, 00, 02, 80, 14, 00, ff, 01, 0f, 00, 01, 01, 00, 00, 00, 00, 00, 01, 00, 00,------.

  00,00,02,00,48,00,03,00,00,00,00,00,14,00, 8 d, 01, 02, 00, 01, 01, 00, 00, 00, 00, 00,------.

  05, 0, 00, 00, 00, 00, 00, 18, 00, ff, 01, 0f, 00, 01, 02, 00, 00, 00, 00, 00, 05, 20, 00, 00, 00,------.

  20,02,00,00,00,00,14,00, fd, 01, 02, 00, 01, 01, 00, 00, 00, 00, 00, 05, 12, 00, 00, 00, 01,

  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

  I go to C:\Windows\System32\spool\PRINTERS, there is nothing for me to remove it.

  Any other advice would be greatly appreciated...

  Hello yan_dao69,

  I suggest that you try the methods below to solve the problem.

  Method 1:

  I suggest that you run the printer troubleshooter. This will automatically diagnose and fix printing problems:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Ideally, this would set the print spooler service issues.

  Method 2:

  I suggest that you disable the Antivirus software temporarily and verify if you are able to start the print spooler service. You can check the link that will give you information disable antivirus below:

  http://Windows.Microsoft.com/en-in/Windows7/disable-antivirus-software

  Note: Please make sure that you enable the antivirus software after the test to keep your computer protected.

  Method 3:

  Check the dependency of the spooler services in the registry.

  a. Click Start, type regedit in the search box and press ENTER.

  b. look for, and then click the following registry key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler

  c. right-click on spooler, click Export, save a backup file on your desktop.

  NOTE: If an unforeseen problem be encountered after changing the registry, please double-click on the file to restore the backup.

  d. in the details pane, if the DependOnService value shows values of RPCSS and other key, right-click DependOnService and then click on edit.

  e. in the value data box, delete the other keys and then click OK.

  f. exit the registry editor.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756 ) how to back up and restore the registry in Windows.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

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